Bergeron Automotive

3.2 out of 5 3.2
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM

Bergeron Automotive Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2019

The committed sales staff at Bergeron Chrysler Dodge Jeep Ram is waiting to guide you in your search for a new car! We m

...

aintain a large inventory of new and pre-owned Chrysler, Dodge, Jeep, and Ram vehicles that you can get a great deal on, with the help of our friendly financial staff.For years, the financial staff at Bergeron Auto has offered expert advice for those seeking an affordable car loan or lease.Our service doesn't just stop there.Metairie customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory of Chrysler, Dodge, Ram, and Jeep auto parts.We look forward to serving you!

"Proudly Serving Greater New Orleans for over 50 years."

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$22

Wheel Balance

$80 and up*

Oil, Filter Change (Premium)

$79 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.2 out of 5 3.2
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 2, 2019

    They tried to sell me a vehicle with a blown head gasket. The SUV would’ve been for my teenaged daughter. So glad I checked the oil. Will never shop Bergeron... Used Vehicle department. The new side of the house is fine. Purchased two vehicles from them. Long story short, have any potential used car purchase checked by a mechanic. They actually sold this vehicle three days later to an unsuspecting customer.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This customer was never here. We have an email correspondence with him after the accusation and he can't remember when he was in or who the salesperso...n that he dealt with was. We did sell the Volvo XC60 he spoke of and the vehicle ran perfectly. If it hadn't, we would have repaired it right away. We are very proud of our over 50 year reputation and will always strive to do the right thing for our customers.

  • 1.0 out of 5
    July 14, 2019

    Tried to buy a used truck i saw online at there dealership. I live about 80 miles from this dealership so called them numerous calls over a couple days... left messages even talked to someone who said they would call me back. no one ever returned my calls . Their customer service is horrible will never try or recommend them. i did find the same truck at another dealership and drove 160 miles to purchase it.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 21, 2016

    Salesman and managers were very helpful in helping me get what I was looking for by considering my budget and goals.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2018

    I initially posted about the phenomenal buying experience I had at Bergeron last year (see my Google Review); specifically, the quality experience provided... by my sales agent, Chris Laux. Well, even though Chris has since switched to the Service Team at the dealership, the service he and his crew recently provided was remarkable! I was struggling to find time to bring my Jeep Grand Cherokee Overland in for recall service, but just couldn't seem to find the time. Nevertheless, I called Chris who not only got the recall repair completed the day before Thanksgiving, but was also able to get me a loaner vehicle to drive to work because he highly recommend rotating my tires and getting the oil changed before driving out of town. Yea, yea, Chris, I wasn't born yesterday and wasn't prepared to spend any money on these recommendations! But, Chris informed me about the Jeep Wave Program, which before the appointment I knew nothing about, that would allow the service team to perform the recommended work for FREE (because my vehicle was still covered under the program). Anyway, the underlying point is that yet again, Chris went above and beyond to assist me! Put simply, trusted people like Chris are few and far between nowadays and I strongly recommend going to see him and the entire team at Bergeron Chrysler Dodge Jeep in Metairie, LA. Chris has gained a customer for life (I only hope the Bergeron Management Team recognizes how valuable Chris Laux, and employees like him, are to the continued success of the dealership)!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    Professional, personable and attentive to the vehicle I wanted. Additionally, there was no feeling that they had to speak to my husband regarding my purchase.... Other dealerships outright asked me to bring my husband to “help me”.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    January 29, 2018

    Purchased a 2012 dodge van. A recall came for the driver's door switch, fire hazard. Waited over 6 months and was never notified. When i finally spoke... with someone i went from 4 to 20+ on the waiting list. Claimed waiting for part. Went to Premier and repair done next day. Daughter bought Jeep grand Cherokee from them. Recall on alternator. You got it, part not in. Guess i'll be going to premier again. Coincidence i think not.

    1.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2017

    I was shopping for a Jeep Wrangler. Got exactly what I was looking for. I even customized the Jeep and they took care of the upgrades covering everything... under the Jeep warranty. It was such great experience, I went back and purchased a Jeep Grand Cherokee too.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 1, 2017

    Vehicle was sold from another dealership to this one before I could buy it from original dealer. Bergeron wanted thousands more than original dealer and... was rude when asked about original lower price. Would not recommend if looking for a reasonable price.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 2, 2017

    I can't say enough about my salesman ,David Tripp. He went above and beyond to get make me happy and get me into the car I wanted. I would recommend him... and this dealership to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 19, 2017

    Went to look at a used car that was posted the same day. Service was good. It was being cleaned so they brought it out to me. I didn't feel like they... were being too pushy, but the car didn't work out. Overall though it was an ok experience.

    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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