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Reviews

Average Ratings

3.8
57 lifetime reviews.
  • Inquiriy

    Recently Inquired about a vehicle there. Staff was courteous and responsive. Even though I did not buy the vehicle I was pleased with customer ser...


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    Recently Inquired about a vehicle there. Staff was courteous and responsive. Even though I did not buy the vehicle I was pleased with customer service.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • my experience

    I reached out to them about a vehicle they had listed that morning. I was sent an email later that day stating that it had been sold. I just wis...


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    I reached out to them about a vehicle they had listed that morning. I was sent an email later that day stating that it had been sold. I just wish they would have contacted me earlier because I was waiting for a response to go to their dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • BEWARE OF DEALER WARRANTY!!!

    BEWARE OF DEALER WARRANTY!!! Dealers extended warranty stated that it covered the 1000mile 30day power train of the vehicle. (Which to me was the ...


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    BEWARE OF DEALER WARRANTY!!! Dealers extended warranty stated that it covered the 1000mile 30day power train of the vehicle. (Which to me was the motor and transmission). The next day had vehicle in for recall work and mechanic noticed motor mounts where needing replaced. Called Bob and Author only to be told that there was nothing they could do about it. I bought this vehicle because I needed something dependable for my family to drive. Very dissatisfied that they would sell a vehicle that was not checked out before.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best of the best

    The entire staff at Audi New Orleans is A-M-A-Z-I-N-G ! Cannot thank you all enough for being so personable, welcoming, helpful, etc! I certainly ...


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    The entire staff at Audi New Orleans is A-M-A-Z-I-N-G ! Cannot thank you all enough for being so personable, welcoming, helpful, etc! I certainly enjoy being apart of the Audi New Orleans family (:

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience

    Bought a pre certified car from this dealership and it is over 600 miles from my home. Robert Carter made the process easy and was most helpful in...


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    Bought a pre certified car from this dealership and it is over 600 miles from my home. Robert Carter made the process easy and was most helpful in conducting a transaction at this distance. I would not hesitate to buy from New Orleans Audi again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT BUYING EXPERIENCE

    My 1st Audi! The staff at Audi New Orleans were extremely knowledgeable and made buying an Audi so easy.This was as pleasant an experience as you ...


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    My 1st Audi! The staff at Audi New Orleans were extremely knowledgeable and made buying an Audi so easy.This was as pleasant an experience as you could have buying a car. I would recommend this dealership and it's entire staff( sales person, finance,sales manager) to anyone. A 5 STAR experience! Also check out their BEAUTIFUL new showroom.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Personable and professional

    Jorge was outstanding. Super knowledgeable on Audi, it's history, and the tech details of the car platforms. Highlight was the "test track" drive....


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    Jorge was outstanding. Super knowledgeable on Audi, it's history, and the tech details of the car platforms. Highlight was the "test track" drive. Really was able to take the time to show why Audi is different.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Audi of New Orleans

    We saw a used vehicle on Cars.com and visited this dealership to possibly purchase it for my son's first vehicle. Everyone was very nice at the de...

    Dealer Response

    Dear RL, Please contact me about this alarm issue. Luke Williamson luke@neworleansaudi.com or 504-329-6295. I am was not aware of you problem unti...


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    We saw a used vehicle on Cars.com and visited this dealership to possibly purchase it for my son's first vehicle. Everyone was very nice at the dealership. We decided to purchase the vehicle for my son. I realize that a used vehicle is sometimes purchased "as is". However, as soon as we pulled into our driveway, the car alarm went crazy. I feel like they had to know about this already. I called them back and was assured that it would be taken care of. The alarm continued to go off almost every time we locked the vehicle. It even went off two times for no reason in the middle of the night waking up the entire neighborhood. My husband had to just disconnect the horn totally. When I contacted the dealership, and told them I was bringing it in like they said I could, they basically said all they would/could do was disconnect the horn. Really? This was very disappointing to me but especially to my son.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear RL, Please contact me about this alarm issue. Luke Williamson luke@neworleansaudi.com or 504-329-6295. I am was not aware of you problem until I saw the review. Thanks Luke


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  • Great Experience

    My experience with New Orleans Audi was amazing. The moment I walked into the showroom I was greeted by my sales associate (Jeanne Fitzgerald). Sh...


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    My experience with New Orleans Audi was amazing. The moment I walked into the showroom I was greeted by my sales associate (Jeanne Fitzgerald). She was very pleasant to work with, patient and was never pushy. I now have about 17,000 miles on my Audi A4 (2013) and just went through my second service interval. One of the coolest things about this dealership is the service bay. As soon as you drive up their scanner identifies your car and your service rep's information is displayed on the screen so you know exactly who to talk to. The waiting area is clean and contemporary with plenty of refreshments available. (coffee, cokes, water) I've been so impressed with my experience I've recommended 3 people so far to Jeanne and New Orleans Audi.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • People Power makes the Audi Experience

    We have bought 2 Audis from New Orleans Audi (Van and TEAM)! The people Van has on his TEAM is what makes the Audi Experience! From Clay Moret (Sa...


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    We have bought 2 Audis from New Orleans Audi (Van and TEAM)! The people Van has on his TEAM is what makes the Audi Experience! From Clay Moret (Sales Mgr), Jeanne Fitzgerald (our Sales Person), Arthur Taylor (Finance), Carlos Watson (Service), Vincenzo D'Angelone (Tech), etc, etc, etc. Even the people that answer the phone are great: Sandy, Kristen and Victoria No secret, our next Audi will be from Clay, Jeanne and the TEAM!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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