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I also take pride in giving consistent service to my customer before and after the sell.","emailTxt":"mwilliams@mbofno.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/5f5f12052468.jpg","drDealerId":27898,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"873072000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433061,"personPtyId":32213412,"firstName":"Ben","lastName":"Herring","titleText":"Sales Manager","emailTxt":"bherring@mbofno.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/408b125d7bb4.jpg","drDealerId":27898,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"967766400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":433214,"firstName":"Robert","lastName":"Taylor","titleText":"Service Advisor","emailTxt":"rtaylor@mbofno.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/0e506ce02f61.jpg","drDealerId":27898,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":433211,"personPtyId":32059444,"firstName":"Bobby","lastName":"Regan","titleText":"Parts Counter","emailTxt":"bregan@mbofno.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/a4069f20142a.jpg","drDealerId":27898,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":433202,"personPtyId":32164849,"firstName":"Jeanne","lastName":"Fitzgerald","titleText":"Sales","shortBioText":"Detroit native, I've been in New Orleans since 2001. 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I look forward to meeting you.","emailTxt":"jfitzgerald@mbofno.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/9862810b1e81.jpg","drDealerId":27898,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"549504000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":433459,"personPtyId":32089330,"firstName":"Scotty","lastName":"Hutton","titleText":"Service Advisor","emailTxt":"Shutton@mbofno.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/6acec089f5b4.jpg","drDealerId":27898,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":433185,"personPtyId":33147370,"firstName":"Rudy","lastName":"Herpich","titleText":"Sales Manager","emailTxt":"rudyherp@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/afd6d2064f15.jpg","drDealerId":27898,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":433190,"personPtyId":32063297,"firstName":"Mohammad","lastName":"Hinawi","titleText":"Asst. 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I have managed a number of teams that have won prestigious Presidents Awards with several different car manufacturers.\r\n\r\nMarried father of three and grandfather of 4. If I actually had free time, it would be spent fishing!","emailTxt":"pdaigle@mbofno.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/89412596a0f2.jpg","drDealerId":27898,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"462844800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":433455,"personPtyId":32087176,"firstName":"BJ","lastName":"Bioc","titleText":"Express Service Advisor","shortBioText":"Born and raised in St. Bernard Parish. 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Mercedes-Benz of New Orleans

Rectangle 48
Sales
Service Closed

Mercedes-Benz of New Orleans Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

Mercedes Benz of New Orleans is proud to serve our customers around the Metairie area and worldwide as your certified de

...

aler. At Mercedes Benz of New Orleans we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Mercedes Benz of New Orleans, your certified dealer, serving the Metairie area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Mercedes Benz of New Orleans.

"Customer One"

Service

Tire Rotation

$39.95

Wheel Balance

$79.95

Detailing

$135 and up*

Oil, Filter Change (Premium)

$229.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
334 lifetime reviews. Includes reviews of Mercedes-Benz of New Orleans from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    This New Orleans Mercedes dealership is able to offer used MB cars that are clean and gone over..Mine have looked like brand new. The cars perform extremely... well. I live in NY and they have a service that will deliver a car that far.. I have been buying cars for over 10 years now from NOMB-find the staff extremely professional and cordial--both new and used really like this place/dealership , great place/city to visit and have fun while buying a car

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leo Flotron

    Sales

    (5.0) 11 reviews

  • 4.8 out of 5
    November 9, 2018

    I was able to buy my dream car without being pressured to make a decision. This salesman was knowledgeable, supportive, respectful, and most of all helpful!...

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Bui

    Sales

    (5.0) 37 reviews

  • January 19, 2018

    Mr. Bobby Regan was wonderful, professional and most helpful. He solved my problem promptly and was most kind. I was on my way to Alexandria and most satisfied.

    5.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    The service dept was extremely helpful. BJ was super awesome and kept me updated throughout the entire process. They provided quick service and very high... quality work! would recommend them to anyone!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    BJ Bioc

    Express Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 7, 2018

    Great customer service always there to answer questions quality dedicated employees to tend to your needs definitely a place to go to buy ur next vehicle...

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Bui

    Sales

    (5.0) 37 reviews

  • 5.0 out of 5
    October 28, 2018

    Knowledgeable and professional from start to finish. Love my Mercedes 300C Class. Mr. Harry is the best around go see him you want be disappointed

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harry Anderson

    Sales

    (5.0) 17 reviews

  • 4.8 out of 5
    October 21, 2018

    My experience was everyone was professional, Knowledgeable and accommodating. I had made an appointment and advised them what i wanted to review and experience.They... were ready and I was able to quickly get the information I needed to make a decision.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ernie Debus

    Mercedes Benz Master Certified Salesman

    (5.0) 35 reviews

  • 5.0 out of 5
    October 19, 2018

    This was the easiest car buying experiences I have had. Was not pressured into purchasing a vehicle. Once I test drove a mercedes I was sold. Herbert... was so friendly, nice and easy to work with.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Herbert Singleton

    Sales

    (5.0) 13 reviews

  • 5.0 out of 5
    October 16, 2018

    Warren was a pleasure to work with, he made the shopping experience painless, he wasn't pushy, and he really did want us to get what we wanted for the... best deal, he wasn't trying to oversell. Made the buying process quick and made sure we had everything we needed and were 100% satisfied when we left.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Warren Purvis

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    October 15, 2018

    Everything was great!! Always on time and never have to worry about anything after I leave. Good feeling!! Also the staff is the best!! Thanks again!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Greg Milton

    Parts Counter

    (5.0) 15 reviews

    Robert Taylor

    Service Advisor

    (5.0) 9 reviews

    Bobby Regan

    Parts Counter

    (5.0) 8 reviews

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