[{"id":589876,"firstName":"Lisa","lastName":"Mayeaux","titleText":"Service Manager","emailTxt":"lisa.mayeaux@raybrandtautogroup.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/e89eef6f1793.jpg","drDealerId":27559,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":589571,"firstName":"Bill","lastName":"Ghrist","titleText":"Sales and Leasing Consultant","emailTxt":"billghrist@raybrandtinfiniti.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/be9ee855e2dd.jpg","drDealerId":27559,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":595298,"firstName":"Troy","lastName":"Morrison","titleText":"Sales Manager","shortBioText":"Ray Brandt employee since 1988 at the Nissan store. I owned my first Infiniti, a Q45 in 1995 and never owned another brand since! I enjoy my family greatly and love spend time with them, just enjoying each other. Saints, WHO DAT fan 1000%. Then there is my softball team of 37 years this year, 2020, the Serious Swingers! The fun of competing never leaves me!","emailTxt":"troy.morrison@raybrandtautogroup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/dbe126f4ed1b.jpg","drDealerId":27559,"dealerEmpStartDtUtc":"920246400","industryStartDtUtc":"567993600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":589572,"firstName":"Victoria","lastName":"Revels","titleText":"Sales and Leasing Consultant","emailTxt":"victoriarevels@raybrandtinfiniti.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/be9da5dfbf6e.jpg","drDealerId":27559,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":589569,"firstName":"Robert","lastName":"Lambertson","titleText":"Sales and Leasing Consultant","emailTxt":"robertlambertson@raybrandtinfiniti.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/460291df7bee.jpg","drDealerId":27559,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":638781,"firstName":"Fred","lastName":"Mena","titleText":"General Manager","emailTxt":"fred.mena@raybrandtautogroup.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/c7ccfc8ab871.jpg","drDealerId":27559,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":633444,"firstName":"Alberto","lastName":"Torres","titleText":"Sales & Leasing","emailTxt":"alberto.torrez@raybrandtautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/b87b38afb862.jpg","drDealerId":27559,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":653951,"firstName":"Erica","lastName":"Breitenbach","titleText":"Sales Consultant","emailTxt":"erica.breitenbach@raybrandtinfiniti.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/4dc81d3e4a01.jpg","drDealerId":27559,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":653952,"firstName":"Mike","lastName":"Truxillo","titleText":"Sales Consultant","emailTxt":"mtruxillojr@raybrandtautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/860336cb7292.jpg","drDealerId":27559,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":653954,"firstName":"Calvin","lastName":"Liggett","titleText":"Management","emailTxt":"calvin.liggett@raybrandtautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":27559,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":633413,"firstName":"John T.","lastName":"Arnold, III","titleText":"Sales & Leasing","shortBioText":"Military Retired Veteran","emailTxt":"john.arnold@raybrandtinfiniti.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/27559/employees/6a5e3136b15a.jpg","drDealerId":27559,"dealerEmpStartDtUtc":"1569888000","industryStartDtUtc":"1044057600","certifiedEmployee":false,"deptDscrp":"Sales"}]

Ray Brandt INFINITI of Metairie

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Ray Brandt INFINITI of Metairie Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2016

We make it easy, we make it fun! We're the dealership you're going to love! We've got a staff that will do it right, we

...

know what's important it's your time, what a sight! If you're thinking about cars boy you've picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we've got them too, so we'll work as hard as we can to make sure it's right for you. We know you've got choices, so we'll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!

"We make it easy!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
631 lifetime reviews. Includes reviews of Ray Brandt INFINITI of Metairie from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 24, 2020

    We needed another Key Fob for a QX80 that we bought from another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed... answered! thank you

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you WQUICK0 for your review of your visit. We are glad to hear that our Team was able to take care of your needs. We hope to assist you again i...n the future. Thank you for choosing us!Ray Brandt Auto Group#WeMakeItEasy


    Worked with:
    Lisa Mayeaux

    Service Manager

    (4.7) 42 reviews

  • 4.0 out of 5
    September 23, 2020

    When I first pulled up I sat in my car and thought someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the... office , once I entered into the facility the first guy sitting closer to the entry door were on the phone so I tried to ask the other guy, who would be able to assist me ? I stood at his door as if he never saw me .Once he finished entering his information off his debit card or credit card into his phone as if he were taking care personal business he then pointed to his wall as if I need to speak to the other guy . I found that to be unprofessional and if he was on break or lunch he should not be in the customers eye view conducting his personal business . To the customers, it seems to be pushed off .

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    Does recommend this dealer
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    Ray Brandt INFINITI of Metairie

    Christinacoler, We do apologize for this behavior. It's upsetting to hear that you did not receive the top-notch service we strive to provide. I will ...bring this to the attention of the Service Manager. Thank you for bringing this to our attention so that we can address it immediately.Ray Brandt Auto Group

  • March 11, 2019

    Amy was very helpful in answering my questions. She also explained all that was done and the upcoming service. Amy also research information I requesting... reference to the GPS.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Angeina! We are glad to hear you enjoyed your experience at our dealership and hope to continue to earn your busi...ness!

  • 5.0 out of 5
    September 22, 2020

    Excellent service. This was my first service with this vehicle and dealership. The service team was friendly, walked me through the process, and answered... all of my questions. It was an outstanding experience.

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    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you ASOUTHERNPALATE for your outstanding review of your service experience. We appreciate your kind words. We are glad to hear that our Team of...fered your an exceptional service visit, the type of service we strive to give all of our customers. Thank you for choosing us and we hope to assist you with all of your vehicle needs.Ray Brandt Auto Group#WeMakeItEasy

  • 5.0 out of 5
    September 22, 2020

    As always a great experience at the service department. The team is always so accommodating. The only thing I would like to see come back is the car... wash. It is a nice extra perk.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you HEATHERPATTEE79 for your review of our service department. We appreciate your kind words. We hope to have the car wash back soon, among oth...er amenities we were used to. Thank you for choosing us for your vehicle's service needs.Ray Brandt Auto Group#WeMakeItEasy


    Worked with:
    Lisa Mayeaux

    Service Manager

    (4.7) 42 reviews

  • 5.0 out of 5
    September 20, 2020

    Service was excellent from the time I pulled in. It was not like other dealers where you feel like you are bothering then. I was greeted right away and... told to come in and relax and my car would be taken care of. Questions were answered and I felt like I was in a Luxury dealership

    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lisa Mayeaux

    Service Manager

    (4.7) 42 reviews

  • 5.0 out of 5
    September 18, 2020

    Everything was incredible with my purchase. The staff were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely... buy again from Ray Brandt!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you juliehartline for your wonderful review. We are thrilled to hear that you had a great experience and that our facility was "super clean". ...We appreciate your kind words about our Team Members. Thank you for choosing us for your vehicle needs.Ray Brandt Auto Group#WeMakeItEasy


    Worked with:
    Lisa Mayeaux

    Service Manager

    (4.7) 42 reviews

    Troy Morrison

    Sales Manager

    (4.8) 49 reviews

    Fred Mena

    General Manager

    (4.6) 16 reviews

    Alberto Torres

    Sales & Leasing

    NOT RATED

  • 5.0 out of 5
    September 17, 2020

    Ryan always goes above and beyond to take care of my needs with my QX80. It says a lot to text your service guy and he actually answers back to assist... you.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you CHRISTINEWFREEMAN for your service review. We are thrilled to hear that Ryan takes such great care of you and your QX80. We look forward t...o assisting you in the future. Thank you for trusting us for your vehicle needs.Ray Brandt Auto Group#WeMakeItEasy

  • 5.0 out of 5
    September 16, 2020

    Excellent service. Very satisfactory wait especially since I did not have an appointment. The service tech was courteous and professional. I highly recommend... this dealership.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Thank you CRBANKS for your review of our service department. Your recommendation is the highest compliment we could receive. We appreciate your kind ...words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us!Ray Brandt Auto Group#WeMakeItEasy

  • 5.0 out of 5
    September 15, 2020

    Above and beyond service!! My next vehicle will be an Infiniti mainly because of the high level of care the service department offers as well as a fair... price!

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    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Ray Brandt INFINITI of Metairie

    Wow! Thanks Chad for your review of your service visit. We appreciate your very kind words and we look forward to assisting you with all of your vehi...cle needs. Thank you for choosing us!Ray Brandt Auto Group#WeMakeItEasy


    Worked with:
    Lisa Mayeaux

    Service Manager

    (4.7) 42 reviews

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