Reviews

Average Ratings

4.8
625 lifetime reviews. Includes reviews of Planet Ford 45 from DealerRater.com
  • Great team and wonderful service!

    My entire experience with Planet Ford was very satisfying. We were greeted at the door by a pleasant receptionist. The salesperson met us promptly...


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    My entire experience with Planet Ford was very satisfying. We were greeted at the door by a pleasant receptionist. The salesperson met us promptly and took us look at the vehicle we were interested in. After making a decision to purchase the vehicle the paperwork and sales transactions all went smoothly. The vehicle was quickly washed, cleaned and serviced and delivered to the door. A representative explained all of the features of the vehicle and we we were on our way. The whole process took about two hours. The waiting rooms were comfortable and we were provided cold water and kept informed throughout the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Friendly and wanted to do a deal
    September 18, 2017

    The dealership was great and worked with me and my wife to get new cars after Hurricane Harvey. This dealership wanted to help us get back on our...

    Planet Ford

    We are sorry that you've had to deal with the effects of Hurricane Harvey, but we are glad our team was able to help make the situation a little e...


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    The dealership was great and worked with me and my wife to get new cars after Hurricane Harvey. This dealership wanted to help us get back on our feet and they were sincere about this. Noel Prout was excellent and if you want to work with someone who shoots straight and works with you, then go see him and get a new a vehicle.

    Does recommend this dealer
    Planet Ford

    We are sorry that you've had to deal with the effects of Hurricane Harvey, but we are glad our team was able to help make the situation a little easier in getting new vehicles. We are happy to rad that Noel and our team did a wonderful job. Please do let us know if you need anything additional. We are always happy to help. Take care!


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  • Friendly service and someone to trust.
    September 15, 2017

    Craig did an awesome job helping me out after the hurricane flooded my car. He was knowledgeable and very friendly. He worked with me on everythin...

    Planet Ford

    We're sorry to hear your car was lost to flooding. We appreciate you allowing Planet Ford in Spring the opportunity to assist you in finding a new...


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    Craig did an awesome job helping me out after the hurricane flooded my car. He was knowledgeable and very friendly. He worked with me on everything and made sure I got what I want as well as explained everything very well. I wouldn't hesitate to buy from him again or to recommend him.

    Does recommend this dealer
    Planet Ford

    We're sorry to hear your car was lost to flooding. We appreciate you allowing Planet Ford in Spring the opportunity to assist you in finding a new vehicle. If you need anything additional, please do let Craig or our team know. We're always here and ready to help.


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  • Friendly, Fast,Fantastic!
    September 13, 2017

    I'm 63 yrs old and have bought many vehicles. My purchase with Craig Jones and Planet Ford is the best ever!! Thanks for making this a good experi...

    Planet Ford

    What a great review. We thank you for choosing Planet Ford in Spring and sharing your wonderful feedback about your car-buying experience with Cra...


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    I'm 63 yrs old and have bought many vehicles. My purchase with Craig Jones and Planet Ford is the best ever!! Thanks for making this a good experience.

    Does recommend this dealer
    Planet Ford

    What a great review. We thank you for choosing Planet Ford in Spring and sharing your wonderful feedback about your car-buying experience with Craig and our team. We hope you enjoy your new vehicle. Do let us know if we can ever be of any additional assistance.


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  • Excellence
    September 11, 2017

    These guys know their business - at least the ones I dealt with. At first when I was told I would go to a different person for "add-ons" and then...

    Planet Ford

    We thank you for your kind review and are happy to see you had an enjoyable car-buying experience at Planet Ford in Spring. We take great pride in...


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    These guys know their business - at least the ones I dealt with. At first when I was told I would go to a different person for "add-ons" and then to a different person for finance and then to a different person for tutorials, I was a little under enthused. But beginning with my salesperson (Craig Jones), all the way through, every individual really knew their stuff. It was a pleasure and this was right after the flood so everyone's nerves were ragged and everyone exhausted. Would definitely got back to Craig Jones and would definitely recommend! Along with Jeff, Dean and Ben!

    Does recommend this dealer
    Planet Ford

    We thank you for your kind review and are happy to see you had an enjoyable car-buying experience at Planet Ford in Spring. We take great pride in knowing our team did a great job assisting you. Please do let us know if you need anything down the road.


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  • Awesome Buying Experience x3
    August 11, 2017

    My husband and I have bought 3 vehicles from Craig. We drive from Louisiana to give him our business. Always a pleasure doing business with him! D...

    Planet Ford

    Thank you for choosing Planet Ford three time and sharing your kind feedback. We are happy to read Mr. Jones and our team did such a great job ass...


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    My husband and I have bought 3 vehicles from Craig. We drive from Louisiana to give him our business. Always a pleasure doing business with him! Definitely recommend him to all family and friends.

    Does recommend this dealer
    Planet Ford

    Thank you for choosing Planet Ford three time and sharing your kind feedback. We are happy to read Mr. Jones and our team did such a great job assisting you. Should you need anything down the road, please let us know.


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  • Pleasant Buying Experience
    August 1, 2017

    Bought my new 2017 Ford Expedition here last week. This was my second time to purchase a new vehicle here. My salesman Craig Jones is the same per...

    Planet Ford

    Congratulations on your new Ford Explorer. We thank you for choosing Planet Ford in Spring. We are happy to read that Craig, Ben and our team did ...


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    Bought my new 2017 Ford Expedition here last week. This was my second time to purchase a new vehicle here. My salesman Craig Jones is the same person I purchased from before. This dealership is not high pressure. They offer the best prices In the Houston area. They have a large selection and the entire car buying experience was very hassle free. I recommend this dealership to anyone wanting to Buy a new Ford. Roy

    Does recommend this dealer
    Planet Ford

    Congratulations on your new Ford Explorer. We thank you for choosing Planet Ford in Spring. We are happy to read that Craig, Ben and our team did a great job assisting you. Should you need anything down the road, we are always here to help. Enjoy your new SUV!


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  • Pleasant buying experience

    Bought my new 2017 Ford Expedition here last week. This was my second time to purchase a new vehicle here. My salesman Craig Jones is the same per...


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    Bought my new 2017 Ford Expedition here last week. This was my second time to purchase a new vehicle here. My salesman Craig Jones is the same person I purchased from before. This dealership is not high pressure. They offer the best prices In the Houston area. They have a large selection and the entire car buying experience was very hassle free. I recommend this dealership to anyone wanting to my a new Ford. Roy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service/Great SUV
    July 30, 2017

    Craig Jones made the buying experience easy as did Planet Ford. He even helped with finding the right finance officer who could serve us best. Hig...

    Planet Ford

    Thank you for shopping Planet Ford in Spring. We appreciate the opportunity to earn your business. We are pleased to read that Craig and our team ...


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    Craig Jones made the buying experience easy as did Planet Ford. He even helped with finding the right finance officer who could serve us best. Highly recommend him and would buy from him again!

    Does recommend this dealer
    Planet Ford

    Thank you for shopping Planet Ford in Spring. We appreciate the opportunity to earn your business. We are pleased to read that Craig and our team did a great job of assisting you from purchasing to financing. Congrats on the new SUV. Please do let us know if we can be of service down the road.


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  • Awesome Service
    July 26, 2017

    Craig Jones gave awesome service from the day we called him to the day we received our car. First time buying from out of state, but Craig did eve...

    Planet Ford

    Thank you for your awesome review. We are happy to read that Craig and Planet Ford's team provided you with such an amazing experience. Thank you ...


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    Craig Jones gave awesome service from the day we called him to the day we received our car. First time buying from out of state, but Craig did everything he promised and more!! Would highly recommend getting him to purchase a car at Planet Ford!!

    Does recommend this dealer
    Planet Ford

    Thank you for your awesome review. We are happy to read that Craig and Planet Ford's team provided you with such an amazing experience. Thank you for coming from out of state and trusting us with your automotive business. Please do let us know if you need anything down the road.


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