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Planet Ford 45

(2,478 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 6:30am–6:30pm
Tuesday 9:00am–9:00pm 6:30am–6:30pm
Wednesday 9:00am–9:00pm 6:30am–6:30pm
Thursday 9:00am–9:00pm 6:30am–6:30pm
Friday 9:00am–9:00pm 6:30am–6:30pm
Saturday 9:00am–9:00pm 6:30am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (844) 433-5880 (844) 433-5880
Used (833) 669-2145 (833) 669-2145
Service (877) 899-2210 (877) 899-2210

Reviews

(2,478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 45 from DealerRater.

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Great deal and overall pleasant experience

I recently bought a 2014 Acura RDX from Planet Ford 45 and had one of my more pleasant car buying experiences in a long time. The salesman, Carlos Vega, was extremely helpful in trying to find the right car for us within the specific requirements we had. He gladly went along with us as we test drove multiple cars, his enthusiasm was the same from the first test drive to the last. Additionally, the finance manager, Juan Martinez, got us an exceptional deal. I was pleasantly surprised because they did way better than any of the prior dealerships in terms of the finance. He explained the finance information clearly and I was very pleased with the deal. He made us feel like individuals rather than one more deal. We love our car and are equally excited about the deal and treatment we received at Planet Ford 45. I would highly recommend this dealership, specially Juan Martinez and Carlos Vega.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Planet Ford. Congrats on your new Acura RDX. We are happy that Juan, Carlos and our team were able to help you with all of your automotive needs. If we can be of assistance down the road, please let us know.

Excellent Buying Experience

Great car at a good price. Just what I was looking for and the buying experience was hassle free. My thanks to the friendly, knowledgeable, and helpful team (Dave, Charles, Joe, and Ben) at Planet Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for shopping Planet and your kind review. Our team loves to help people find their dream cars. We appreciate the feedback about how much Dave, Charles, Joe and Ben were so helpful. Should you need anything additional, please let us know.

2016 150 King Ranch

This is the fastest I have ever purchased a vehicle. I was able negotiate the price online with very fast response from Lauren. I was met at the dealership by Clennon to look and test drive. I then sat down with Ben in finance who went out of his way to get me the best financing. Met again with Clennon and Delia to go over features and take delivery. All in about an hour and a half.....Thats pretty quick. Will recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience and outstanding service at Planet Ford

Best selection, Best Price and Best experience I've ever had purchasing a new vehicle !!! Planet Ford has a great selection on vehicles allowing me to find the color and specific options I was looking for. They hands down have the best price and incentives available for their customers. I was able to get a great price for my trade in and the finance department helped me get the best financing possible. Overall buying my new vehicle was a smooth and easy process and I couldn't have gotten the same experience any where else. I highly recommend Planet Ford to everyone, you won't be disappointed ! P.S. I'm from out of town and I drove 5 hours because of what I've stated above. It was worth the drive!!! I love my new Ford Explorer !!! Thanks Planet Ford !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Well organized No hassle

They didn't have the vehicle we wanted but that was no problem for planet ford. They had the car we wanted there the same day, it was so great working with william Ballard he kept it hassle free and got us what we needed. ALSO finance was quick and smooth very timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience at Planet Ford was exceptional

We had leased a vehicle from a different dealer in a different state. Our leasing experience with Planet Ford, the explanation on how it worked and expectations was very thorough. The sales rep was very knowledgeable and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!!

Yes I would highly recommend Planet Ford 45. I'm a return customer that has been very happy with planet ford 45. I purchased my first viechle 16 years ago and it's still going ... So here I am again and had a great experience with Mr. Nate Gordon. Very helpful and professional!! Thank you!! Mr.&Mrs. Garza

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easiest purchase I have ever made!

I detest car shopping and even more feeling the pressure that some salesmen place on you. I contacted Nate Gordon over the phone and gave him my requirements for a vehicle. I stressed that I did not want to spend hours looking and then haggling. When I arrived the next day, Nate had the perfect vehicle waiting and financing in place. Nate Gordon listened and produced. Awesome salesman! Awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience ever!

I was extremely nervous about my first car buying experience. I had a lot of questions and wanted to make sure I received the best deal. William Ballard was the salesman I worked with. He was not pushy and made sure that I was comfortable the whole process. Since working with William I have had 3 other friends that has called me saying that they will never go away from Ford because of their experience with William Ballard. Ford is now family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic Customer Service

John Ryan - extremely informative re the vehicle I was interested in. He is very much a people person. Ben DiBlosio - answered any questions I asked re the financial part. Very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.