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Reviews

Average Ratings

4.9
Average based on 268 reviews
  • Great service.

    Great job. They had my truck in and out in the time that I was told it would take.

    Dealer Response

    Hi, Herbert! We are happy to hear of your positive experience with our dealership. If you ever need any help, please give us a call!


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    Great job. They had my truck in and out in the time that I was told it would take.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Herbert! We are happy to hear of your positive experience with our dealership. If you ever need any help, please give us a call!


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  • Great services.

    Sames Ford is top shelf in all respects. Sales and service staff. Highly recommended.Highly recommended

    Dealer Response

    Colins, thank you for your positive review. We're happy to have been of service to you.


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    Sames Ford is top shelf in all respects. Sales and service staff. Highly recommended.Highly recommended

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Colins, thank you for your positive review. We're happy to have been of service to you.


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  • Buying a new car

    2016 Ford Explorer Sport. Proactive on replacing chipped windshield. Very good service response.


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    2016 Ford Explorer Sport. Proactive on replacing chipped windshield. Very good service response.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    As always Sames Bastrop has the best service in Texas.

    Dealer Response

    We are glad to be a part of your pleasurable experience. We appreciate your review of our team, and the staff here at Sames Bastrop Ford, Inc. lo...


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    As always Sames Bastrop has the best service in Texas.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to be a part of your pleasurable experience. We appreciate your review of our team, and the staff here at Sames Bastrop Ford, Inc. look forward to further serving you in the future!


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  • Chester is awesome

    Really like Chester Deshay but service and parts could use tweaking in their department. I hate having to take my vehicle back two-three times.

    Dealer Response

    We are happy you found us so helpful! Thank you for taking the time to share your feedback with us.


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    Really like Chester Deshay but service and parts could use tweaking in their department. I hate having to take my vehicle back two-three times.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you found us so helpful! Thank you for taking the time to share your feedback with us.


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  • clean facilities

    good experience nice waiting room , coffee was a little weak


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    good experience nice waiting room , coffee was a little weak

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Taking care of business

    My service rep (Jason Deleon) is always efficient, respectful and diligent in providing service for our vehicle. That is why I always call Jason ...

    Dealer Response

    Hi, Donald! Thank you for your positive review. We respect our customer's time and budget. Please let us know if there's anything else we can do f...


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    My service rep (Jason Deleon) is always efficient, respectful and diligent in providing service for our vehicle. That is why I always call Jason to schedule my service visits.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Donald! Thank you for your positive review. We respect our customer's time and budget. Please let us know if there's anything else we can do for you.


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  • Great experience

    Love love love my new escape. Owed more than what I wanted on my trade and they got me the most for my trade and worked the deal to where it was i...


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    Love love love my new escape. Owed more than what I wanted on my trade and they got me the most for my trade and worked the deal to where it was in my budget! Great experience!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great salesperson.

    Rene was a very professional salesperson. Didn't play games. Same to be said for Matt. Experience was better because you started with a good price...

    Dealer Response

    Thanks so much for your feedback. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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    Rene was a very professional salesperson. Didn't play games. Same to be said for Matt. Experience was better because you started with a good price. We were 7/8 of the way home with your first offer. Only negotiated over last 1/8. Thanks for great experience. Keep Rene loaded with sales opportunities so he doesn't look someplace else.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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  • Great dealership

    We bought 2016 f250 diesel lariat. Beautiful truck, runs excellent. Geoff is a great salesman and finance department is very low stress and so eas...

    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. If there is anything else we can do for you, please give us a...


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    We bought 2016 f250 diesel lariat. Beautiful truck, runs excellent. Geoff is a great salesman and finance department is very low stress and so easy to work with. Great dealership and will be coming back for service. The dealership serviced my old truck and were great. I would recommend this dealership!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We take our reviews seriously and are delighted to hear about your visit. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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