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Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Great dealership

    It was the best experience I ever had buying a new car. Was treated with respect. In and out in approximately 3 to 4 hours. My wife and I will alw...

    Dealer Response

    Richard, thank you for the review. Thank you for your business.


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    It was the best experience I ever had buying a new car. Was treated with respect. In and out in approximately 3 to 4 hours. My wife and I will always shop at Appel ford. I Can't see shopping anywhere else. The folks there are truly the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Richard, thank you for the review. Thank you for your business.


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  • Buy the car don't use service dept

    You can buy your car from them and it's a great experience but you go in for an oil change and it's the worst experience, try to charge you little...


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    You can buy your car from them and it's a great experience but you go in for an oil change and it's the worst experience, try to charge you little extras and then act like they are doing you the favor but in reality the problem never got fixed and you shouldn't have had to pay for a technican to look at it an not fix it, they also do things without asking your permission first on the cost of things you get there and are charged for something that you specifically told them not to do unless it wouldn't be a charge and then try to tell you that because he looked at it you still get charged

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mike Leonard/ Appel Ford

    My experience at Apple Ford Brenham with Mike Leonard was excellent. He always overpass expectatives and I will get back to the same location for ...


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    My experience at Apple Ford Brenham with Mike Leonard was excellent. He always overpass expectatives and I will get back to the same location for my net car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great People. A pleasure to do business with.

    Friendly, clean and easy to work with. Went out of their way to make me happy!

    Dealer Response

    Thank you Carla, for the nice review. Once again thank you for your business.


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    Friendly, clean and easy to work with. Went out of their way to make me happy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Carla, for the nice review. Once again thank you for your business.


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  • Best Dealer in Texas

    Appel Ford is the best Dealer in Texas...Jon Hill is the best and is always there to say Thank You and to make sure you are always happy....All of...


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    Appel Ford is the best Dealer in Texas...Jon Hill is the best and is always there to say Thank You and to make sure you are always happy....All of the Employees in Service, Quick Lane and Sales are the best they are always willing to help in anyway they can....Thanks for all you do and keep up the great work.....

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Best Ford Dealer, Best Ford Service

    My buying experience was the best. Mike Leonard was my salesman and Frank Crawford was the Finance Manager both were the best to help me find a ca...


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    My buying experience was the best. Mike Leonard was my salesman and Frank Crawford was the Finance Manager both were the best to help me find a car that would be the best for me. Mike also was great at explaining all of the things in the car so that I would know how all things work. Frank was also very helpful with the paper work...I just want to say Thanks to Appel Ford for helping me and I am proud to drive my Ford Focus with the APPEL Sticker on the back.....If you are in need of a vehicle I would suggest that you call Mike Leonard and he will fix you up....

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Good sales team.

    My auto purchase went smoothly. Quick & efficient.


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    My auto purchase went smoothly. Quick & efficient.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • You can't go wrong with Appel Ford!!

    Hands down Appel Ford has been the BEST buying experience I have ever had! Not only did I get a great deal on the pre-owned vehicle I wanted, but ...


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    Hands down Appel Ford has been the BEST buying experience I have ever had! Not only did I get a great deal on the pre-owned vehicle I wanted, but their service during the buying process and service after the sale was exceptional! Mike Leonard and all the Appel Ford staff make you part of the Appel Ford family from the get go! If you are looking for a new or pre-owned vehicle Appel Ford is the way to go. Leave the big city car lot pressure behind and take the short drive to Brenham for a GREAT car buying experience. Ten Stars in my book!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Sales and Service in Brenham, Texas

    I have been using Quick Lane and Appel Ford for many years. The Sales and Service is exceptional. Ford Dealers in Houston can take a lesson from t...


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    I have been using Quick Lane and Appel Ford for many years. The Sales and Service is exceptional. Ford Dealers in Houston can take a lesson from these professional in Brenham, Texas. I will continue to use this Dealership in the future and will highly recommend them to others. Thank you Nikki, Mary and Donna for taking customer service to the highest level possible.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Do NOT get your vehicle repaired here

    After 16 days waiting on a back-ordered parts kit I got involved, calling the regional service manager, and within 48 hours the part was delivered...


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    After 16 days waiting on a back-ordered parts kit I got involved, calling the regional service manager, and within 48 hours the part was delivered. During that 48 hours I was told by Appel's service manager that I would either have to pay an additional $1900.00 to individually part out the required parts of the kit or wait indefinitely. After all this ineptitude I called to speak to the General Manager at Appel to discuss the whole situation. The next day I called him again. A week later I am still waiting on a reply. Today, three and a half weeks after my truck was towed into them, I got it back, nearly $9000.00 later, unwashed, less than a quarter tank of fuel in it and with grease all over the steering wheel of my $60,000.00 truck. Needless to say, barring unforeseen circumstances, Appel has seen the last of MY business

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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