Bill Cramer Chevrolet Cadillac Buick GMC

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Reviews

Average Ratings

4.9
422 lifetime reviews.
  • Best place to go

    I have always been extremely satisfied at Bill Cramer. Sally and the service crew do a great job of taking care of all my car's needs. The lounge ...

    Dealer Response

    Wow, Toni! You just made our day! We love it when our customers are happy! That is the best compliment ever! We appreciate having you as our custo...


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    I have always been extremely satisfied at Bill Cramer. Sally and the service crew do a great job of taking care of all my car's needs. The lounge is great with wifi and coffee and water. Also they have a shuttle or car on loan which I greatly appreciate. Living on the beach, I need transportation when in town. They always accommodate. This is my second car purchase from them, and I will continue to return due the the service department. Also Bill Cramer dealership is involved in the community, sponsoring blood drives and other needs for local people. I tell all my friends to shop there! Lee, Sally, and others are ready to help when needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wow, Toni! You just made our day! We love it when our customers are happy! That is the best compliment ever! We appreciate having you as our customer and part of our family! We will always do our best to help you! Any time you need us, we are just a phone call away! Please take care! Respectfully, Amelia McDonough Customer Care Center Bill Cramer GM


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  • Chevy Volt

    I am still waiting for a price on the car I inquired about. They wanted me to come in to see other cars, but I only want to know about the Chevy V...

    Dealer Response

    Thank you very much for sharing these comments, Michelle. We always love to receive great feedback.


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    I am still waiting for a price on the car I inquired about. They wanted me to come in to see other cars, but I only want to know about the Chevy Volt.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Michelle. We always love to receive great feedback.


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  • This dealership is the best.

    We bought our Buick from Nancy and we highly recommend her and this dealership. We get our car washed and serviced here. No oil on the steering wh...

    Dealer Response

    Susan, thank you for taking the time to leave us feedback. You really made our day today.


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    We bought our Buick from Nancy and we highly recommend her and this dealership. We get our car washed and serviced here. No oil on the steering wheel when work is done by professionals.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Susan, thank you for taking the time to leave us feedback. You really made our day today.


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  • unprofessional

    The absolute worse experience I've ever encountered in my 40 years of existence. The sales man took over 2 weeks to supply my creditor with the 3 ...

    Dealer Response

    Hi Thomas, we certainly don't want you to feel this way after a sales experience. Our staff takes pride in maintaining excellent customer relation...


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    The absolute worse experience I've ever encountered in my 40 years of existence. The sales man took over 2 weeks to supply my creditor with the 3 necessary documents to purchase the vehicle I wanted. The day comes when I'm to sign the purchase agreement and low and behold I was told the vehicle was sold. If the dealer would have submitted the paper work in a timely manner the car would have been shipped to my house and in my possession. The sales man also stated this is what happens when you are trying to get financed for a vehicle that is on consignment.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Thomas, we certainly don't want you to feel this way after a sales experience. Our staff takes pride in maintaining excellent customer relations. If you'd like, please reach out to Amelia Deen, our Customer Care Center Manager, at (850) 747-7642 so that we may work together towards a solution.


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  • william t. meadows

    Very quick and efficient! Thanks for the coffee and sodas, too!


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    Very quick and efficient! Thanks for the coffee and sodas, too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service.

    My service has always been expidious and excellent.


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    My service has always been expidious and excellent.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick service. Friendly staff.

    Dropped off car for recall on safety belt. Picked up same day. No issues. Staff was friendly and courteous.


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    Dropped off car for recall on safety belt. Picked up same day. No issues. Staff was friendly and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • CUSTOMER

    PLEASANT,HELPFUL AND A FAIR PRICE.THANK YOU MR. CRAMER

    Dealer Response

    We are glad you chose our dealership, Stephen. We appreciate your positive review!


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    PLEASANT,HELPFUL AND A FAIR PRICE.THANK YOU MR. CRAMER

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership, Stephen. We appreciate your positive review!


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  • Great Service

    Always receive great service! Staff are always helpful!


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    Always receive great service! Staff are always helpful!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great overall experience

    Was actually a very pleasant experience. The Sales staff was knowledgeable, courteous and professional. They were persistent in acquiring us the b...


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    Was actually a very pleasant experience. The Sales staff was knowledgeable, courteous and professional. They were persistent in acquiring us the best financing possible. We were offered beverages and pizza. Most of all, we love love love our new truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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