Reviews
Purchaser
Came from out of town, everything about car was as described, and I couldn't have been more impressed on how the deal went. However, the most important thing was the quick response to my original telephone calls. The internet manager C. R. Rish was on top of everything. Purchased CPO Ford Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford Edge Service
Matt was very helpful. He called my warranty company and argued for me. He even discovered that my battery was going bad. My repairs were resolved without any hassle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrew and Audrey Ewing
Had an excellent buying experience when I purchased my F-150 Platinum truck. David Gray, my sales professional was attentive all along the purchasing process. David always had the answers to my questions and David always got back we me in a timely manner. He was very knowledgeable about the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
VICKERS
Mr. Dave Ward, Service Manager, went out his way to provide quality, prompt service on this visit.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, we're pleased Dave went out of his way to provide quality service for you. Please don't hesitate to let us know if you need anything!
2012 Escape leak in front end
Had a leak in my carport from front of Escape. Turned out to be right bearing in the axle for the transmission. Had it repaired in one day without an appointment. Very appreciative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2014 F-150
This is the 6th vehicle I have bought at Auto Nation Ford Panama City since 2009. Every one in my family drives a car I bought from CR Rish. He is the man to see to be treated like family. I totaled my 2006 F-150 in an accident on 12/23/17 and CR found a quality 2014 F-150 XLT at a great price. I ONLY buy cars here! Thank you again CR!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Kenneth! We really appreciate your continued business with us, and if you ever have additional questions or needs, don't hesitate to reach out! Safe travels!
Air bag inflator recall
Got a recall for 2005 airbag inflators, parts were in stock, replacement only took about 1 1/2hr, faster than stated in recall so I hope I'm good to go.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I am never disappointed at AutoNation Ford when I get my Ford Escape serviced. Everyone is professional & they get the job done. Never any problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Escape 2013
The service was fast and John was very pleasant and nice. Made sure we understood everything that needed too be done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tired of looking around
Did not like the multiple hard credit check. If affected my credit score. Salesman was not willing to work with my offer,but i bought it anyway, i think he was too worried about his comision rather then making the business look good for future customer.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Rafael, for reaching out to us. Your opinion plays an integral part in our customer service. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward with our dealership. Thank you for leaving your feedback, and we hope to hear from you in the future.
