Bubba Oustalet Chevrolet Cadillac Hours
We're worth the short drive from Lake Charles, Lafayette, Abbeville, Sulphur, and Baton Rouge! We'll even deliver the ve
hicle to you if you live or work within a 300 mile radius! Bubba Oustalet Chevrolet Cadillac doesn't just sell cars, we actually help people. Come find out why our customers always say they feel like FAMILY!
"WE DON'T JUST SELL CARS, WE ACTUALLY HELP PEOPLE - WE WILL DELIVER"
Read reviews that mention:
Very friendly and helpful. I had my car serviced and fixed my taillight because of moisture in it.
Hi, we're happy to hear we were so friendly and helpful during your service visit. We look forward to seeing you again soon! Take care!
It has been my experience when dealing with the service department that they need a total reorganization to improve customer service. The service at the... Chevrolet and Cadillac dealership in Jennings does not favorably compare with other service departments that I have dealt with in other cities. There is little coordination between the parts and service personnel to show when a part has been received for a service. They fail to notify the customer that the part has been received so the customer can schedule their vehicle in for the required service. When talking to the service representatives, their reply is that they are too busy and understaffed to follow up on each customer. The parts department doesn’t always inform the service department that the part has been received. So the customer keeps waiting to be called by the service department. This call is usually not made. I would hope the management at the Jennings Chevy dealership make a change on how the service department operates to provide better customer service in the future. A larger service department would help tremendously.
went to 2 vehicles and walked off the lot with none. one was shown on internet and sold when i got there and one was half taken apart when i got there.... since i was traveling a distance, i could have been notified about either one of the situations.
Thank you for taking the time to share your valuable feedback with us, we are not happy to hear that you did not have a great experience. We apologize... for the experience that you had. That is not the type of service we strive to provide. Please reach out to me directly at (email@example.com, 337-393-7013) and we will attempt to rectify the situation. Again, I personally would like to apologize for the way you were treated. Thank you, Bubba Oustalet Cadillac Chevrolet
The people were very nice and got work done fast and with no issues will return the next time .. and I drove from a different town where our dealership... is horrible..
The whole purchase process was truly enjoyable. Great staff! The service department is even open on saturdays! Worth the drive!
Great service. Knowledgeable friendly. Would recommend to everyone Not the typical stereotype car dealer "|"
Very customer friendly! Over exceeded my expectations. All personal i encountered during my visit made me feel welcome and assisted me with my reasons... for the visit without ever making me uncomfortable or forced to do anything other than what i was there for, i would recommend this dealership to everyone without hesitation
Everyone was very nice and helpful. They worked with me to find the best deal for my vehicle.
I shopped for a new truck for six months. Oneilia at Bubba Oustalet got me WAY more for my trade than any other dealership I had tried before. Got a great... deal on the new truck as well. We were in and out in less that an hour. Easiest vehicle purchase I've ever made! Several friends and family members suggested them and I'm glad they did!
No hassle buying, agreed upon a price for the car I bought and for the one I traded in within just a few minutes. No pressure sales people. The sales... lady I dealt with was extremely helpful and accodimateing. Paperwork and title transfers went smoothly. Items I wanted looked after on the car were taken care of immediately. Would definitely recommend doing business with them.