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I would like to thank greenway Nissan of Jacksonville for
I would like to thank greenway Nissan of Jacksonville for assisting me with my new car. when I bought my first car I had an issued that needed to be addressed and greenway of Jacksonville Fl stepped up and handled my situation professionally and took care of the issue without any problem. Good customer service goes a long way. I would like to thank Greenway for a speedy response in handling my situation. I would be here all day if I tried to put everyone's name from the dealership but once again I would like to thank you guys for an amazing job you did for me. WELL DONE GREENWAY NISSAN OF JACKSONVILLE FL.
Was sent a email about this “special program” I’ve been to this dealership numerous times (told it was different management). Each email I get they specifically mention my trade and say I can get up to 10k for my trade. I tell them straight up what I want and what im willing to take. I go in and every time they lie. I’m told one thing on the phone and something completely different. They didn’t want to honor the email and basically rewrote im entire trade price into the deal. They love to waste your time
Manager Never responded to any of my inquiries after
Manager Never responded to any of my inquiries after initially reaching out. Or was it automated? Was ready to drive 4 hours for the car but not worth it when you don’t trust the source. I hope they can use this as constructive criticism and get better because they did nothing.
I sold a car to this dealer on Friday November 18, 2022.
I sold a car to this dealer on Friday November 18, 2022. They already sold the car. They are telling me to bring the title for the car and then they will have Greenway Orlando mail a check to then give it to me. Does that sound right to you? How about get the check from Orlando and then I'll bring the title. Lesson learned, never leave a car until you have the money on hand.
Don’t Shop Here. Dishonest!
I saw a post on cars.com for a 2019 Nissan Sentra SR. We were headed back from Orlando and decided to stop by to check it out. Their website stated that they were offering 10k over trade in value on KBB. I go in all for them to tell me that deal is an “up to 10k” deal and it’s only for new cars. Used cars will only get up to 5k over KBB. Not only that, but they wanted to give me only 2k for a 2014 Chrysler 200. No thanks babes. I just hate that I wasted my time with them. Also, it’s mighty funny how a used 2019 Sentra with 30k miles went from 19k to 26k super fast. The tires were crappy (one even had insane sidewall damage and what looks like a sidewall plug), and the car itself smelled like smoke and had a TON of scratches on it. Idk about the other locations but the Jacksonville location had terrible customer service. The sales manager also had a nasty attitude and the salesman acted like it was his first time meeting a customer. Very awkward experience. I understand there’s a profit that has to be made but I would appreciate not being bu**sh**ted.
Harry, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (904) 389-3621 at your earliest convenience and we will do our best to resolve this with you.
Worst car buying experience ever!!
This is by far the worst Nissan dealership I’ve ever experienced! I had an appointment to test drive a car at 7:00PM IN THE RAIN and the car wasn’t even at the lot. Ok, so I come back the next morning and they didn’t even have the car anymore! Instead they tried to sell me a different car. That’s called bait and switch! Total waste of my time.
Hi Kris, we regret your most recent visit with us was not up to the standards we strive for. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (904) 389-3621 so we can work towards a resolution.
30% fees added to “internet price”!
Car online was priced around 22k. Once I said I was interested they drew up a purchase agreement and tacked on $6900 in additional fees not counting tax and title. Very disappointing to see this from a brand name dealer.
Frank, we regret to hear that you had this experience with us. Thank you for leaving feedback. Please reach out to us at (904) 389-3621 so we may identify ways to improve your experience.
Love MY Rogue
We have had my car for a couple of weeks now! So happy with my new to me 2021 Rogue and James is a great salesman!
Joyce / Stewart, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!
DO NOT GO TO THIS PLACE THEY ARE SCAMMERS, I was financed
DO NOT GO TO THIS PLACE THEY ARE SCAMMERS, I was financed already for a car with my credit union and the car that I wanted was 23,000 but they made it 29,000, they got it down to 27,000 and unknown to me they indirectly finance me through someone else (sneaky) just to make money. I have truly learned a lesson from this dealer and George the manager is nasty. Please do not use these people and do not sign anything if you are in doubt because they will get you a very high interest rate. They are scammers, lesson learned. Never again and they will not appropriately fix your car correctly.
Great Customer Service
My husband and I bought a Maxima from Mike, and we went back a couple of months later and brought an Optima from Sara. Sara and Mike made our purchase as easy and quick as possible. They not only helped me find a wonderful new vehicle but made us feel like family. We were their top priority. Can't thank them enough for all their help!
Willie And Pamela Goodner, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know!