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Used 888-544-9475 Email Dealer
Service 888-859-9602

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 12:00 PM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.1
13 lifetime reviews.
  • Worked hard to find what I wanted

    Thanks to these guys for helping me find my new truck. New management and much better staff than a few months ago when I was in looking for a suv ...


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    Thanks to these guys for helping me find my new truck. New management and much better staff than a few months ago when I was in looking for a suv for my girlfriend. Good luck guys!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Terrible Finance Officer

    Complaint On May 03, 2016 I purchase a car from Nissan Motors at 1726 Cassat Avenue. Jacksonville, Florida. In the beginning I told all I wanted t...


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    Complaint On May 03, 2016 I purchase a car from Nissan Motors at 1726 Cassat Avenue. Jacksonville, Florida. In the beginning I told all I wanted this car finance at VyStar CU. This is my bank where I have excellent credit and they finance new cars below 2% interest. Everything went find but the advertisement said with good credit there was nothing down and $199 a month. On my deal with good credit they wanted $500.00 down and $400.00 a month. That a long way from nothing down with good credit. The main thing I told the Finance Officer (Juventino Lebron, Jr) that I pay all my bills on the 25th of the month. The finance officer wanted me to finance thru his company for at least four months so they can get a rebate. That I agreed as long as the payment date falls on the 25th of each month. A few days later I began to read all that abundant paper I had to sign. I came across where the finance officer placed the wrong pay date on the paper works. I immediately send the finance officer a message that he has the wrong payment date and please make corrections. I purchase the car on May the third and my first payment was due June the second. The finance officer told me I had to change it. He sent me a number to the main office and said I was responsible to make the change. I tell you this, all the days of my life I have never heard of any actions like this. I got so angry. Here is a customer service person that made a mistake and does not want to correct his mistake. I did call and their answer they cannot make the change until I make the first payment. I knew I could not make the first payment so I went to my VyStar and told them my situation. Immediately they prepared the paper works and not only did they give me my payment date, they also have a ninety (90) day in place if I desire to make that my first payment date. Now that is what I call great customer service. With this complaint I am asking the return of my down payment of $500.00 because the service was very bad. What happen is this finance officer had all his thoughts on selling GAP. I told him three or four times I did not want GAP. He continue trying to sell this GAP plan and did not think what I the customer had told him. "I pay all my bills on the 25th of each month." If I could not get my payments on the 25th of each month he should have stop right there. No he had to sell me this plan and he kept on until I said yes to get him to stop. This is terrible customer service. Now Nissan will not post this lien so VyStar can pay it off. What a mess. These guys do not understand customer service. They are suppose to sell the customer what they wants and nothing more. I do not have anything good to say about this finance institution. Ralph L. Watts

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?

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  • Oil change

    I received a coupon for a $14.95 oil change on my 2001 Chevy S-10 and took it in today. i have been wanting to look at the Frontier and this gave ...


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    I received a coupon for a $14.95 oil change on my 2001 Chevy S-10 and took it in today. i have been wanting to look at the Frontier and this gave me a reason to stop by. They were very courteous and prompt and didn't try to ad charges to the bill. It was $17.92 out the door. I was able to look at my leisure and nobody tried to pressure me for a commitment. If I decide on a new Frontier I will definitely go back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2015

Not every Nissan dealership is the same. Our goal is to sell and lease more Nissans in Jacksonville than any other Nissan dealer. So, how is that done?
We're Keepin it Awesome!!!
We will sell and lease our new Nissans for less than our competition. Our overhead is low and we do not have a huge advertising budget. Therefore, we can pass the savings on to our valued customers. That business plan, combined with great customer service in both the sales dept. and collision/service depts. has proven to be a winner. See why your neighbors, friends and co-workers travel to Cassat Ave.

"See why residents of the Southside, Mandarin, Orange Park and St. Augustine come to Westside Nissan. Pay less!"