New 888-711-6490 Dealer Website
Used 866-712-3131 Email Dealer
Service 877-765-2550

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Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat Closed
Sun Closed
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Reviews

4.8
Average based on 116 reviews.
  • New Car Purchase

    My car buying experience with Jerry Hamm Chevrolet in Jacksonville, FL was a very pleasant one. There was no hassle whatsoever. I was treated wi...

    Dealer Response

    Thank you for the great review. We will make sure Neil know's you are happy with the way you were treated. Enjoy your new Camaro.


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    My car buying experience with Jerry Hamm Chevrolet in Jacksonville, FL was a very pleasant one. There was no hassle whatsoever. I was treated with the utmost respect and everything went smoothly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review. We will make sure Neil know's you are happy with the way you were treated. Enjoy your new Camaro.


    Hide Full Review
  • needs to be more on time for repair appointments

    Had a 10:00 appointment. At 12:38 I was told my car had not been looked at yet and the tech went to lunch. No one could give me a time frame for w...

    Dealer Response

    We know how important it is to keep our quests informed as to the progress of their service requests. We apologize for the time it took for us to ...


    Show Full Review

    Had a 10:00 appointment. At 12:38 I was told my car had not been looked at yet and the tech went to lunch. No one could give me a time frame for when my car would be looked at and I would be told what was wrong with it. Instead of sitting there all day and maybe the car would not be fixed by end of business that day, I felt I should rent a car. This was an added expense for me for my repair. I also gave my cell phone number but I was told that for some reason it did not get saved in the system. I was not at home to get a phone call which is why I gave my cell number. When I got home at 6pm I saw a call from Jerry Hamm telling me what was wrong and to let them know if I wanted it fixed. It was too late to call back :( if I was called on my cell I would have been able to respond and the repair could have been done that day. On the bright side Ryan helped me rent a car and my car was fixed in time for me to return the rental and not be charged for another day. It cost me $65.00 on top of the repair to rent the car....except for these issues I feel the car was fixed right, so I am happy about that. I was told that the part was rusted....I purchased the car preowned certified at Jerry Hamm and this is the 3rd bad rust issue I have had with the car. First the 2 from doors had to be replaced due to rust, 2nd the entire fuel line totally corroded and had to be replaced and now the wheel bearings gone rusted. I have had the car for 5 years and only put 31,000 miles on it in that time. This is a problem and concern regarding this car....I wonder what will rust next?

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We know how important it is to keep our quests informed as to the progress of their service requests. We apologize for the time it took for us to notify you. We are glad to hear Rian was able to complete your service request successfully.


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  • Excellent Expereince

    Excellent Service. Ask for Don Proctor and he will take care of you!

    Dealer Response

    We appreciate your support over the years. Don has been serving up "Good Old Fashion Customer Service" for over 50+ years.Don and Jerry Hamm Chevr...


    Show Full Review

    Excellent Service. Ask for Don Proctor and he will take care of you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your support over the years. Don has been serving up "Good Old Fashion Customer Service" for over 50+ years.Don and Jerry Hamm Chevrolet look forward to continuing that tradition for you and your family for many more years to come.


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2011

Our goal at Jerry Hamm Chevrolet is to nurture a long time relationship with our guests. We are not focused on how much profit we can make on a single sale. Our focus is to give our guest the most enjoyable and easy car buying experience they have ever had so that we can provide them with all of their automotive needs for generations. We do not believe that we are successful until we can sell your grandchildren vehicles. That's why more than 90% of our business is repeat and referrals.

"Your Chevy Truck Destination "We Got Trucks""