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Volvo Cars of Austin

(452 reviews)
Visit Volvo Cars of Austin
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2021 consumer dealer award
New (866) 362-7783 (866) 362-7783
Used (866) 368-5480 (866) 368-5480
Service (866) 370-5365 (866) 370-5365

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volvo Cars of Austin from DealerRater.

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Recently leased a new XC90 from this dealership, and the

Recently leased a new XC90 from this dealership, and the whole process was incredibly easy. We had stopped by a Benz dealership beforehand and felt like we were being misled and pressured for hours, so the contrast was huge. Hassan was honest, straightforward, and great to work with. We left extremely happy! We’ll definitely be coming back and will be recommending this dealership to our friends and colleagues for their next purchase or lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new Volvo XC90, AH! It makes our day to hear that Hassan and our team made the process seamless from start to finish. We look forward to serving you and anyone you send our way in the future! - Volvo Cars of Austin

Recently leased a new XC90 from this dealership, and the

Recently leased a new XC90 from this dealership, and the whole process was incredibly easy. We had stopped by a Benz dealership beforehand and felt like we were being misled and pressured for hours, so the contrast was huge. Hassan was honest, straightforward, and great to work with. We left extremely happy! We’ll definitely be coming back and will be recommending this dealership to our friends and colleagues for their next purchase or lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Volvo XC90! We are thrilled to hear that Hassan made the leasing process seamless and enjoyable. Thank you for recommending us to your friends and colleagues! - Volvo Cars of Austin

Your Welcome was great for me I was welcome like a

Your Welcome was great for me I was welcome like a family member in your office

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review, Jules! It was a pleasure having you visit us and we hope to see you again in the future! - Volvo Cars of Austin

I love my new Volvo.

I love my new Volvo. Great service and communication from Pre-Owned Car specialist, Alex Morataya!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Janet! Thank you for leaving us this five-star review and kind words about Alex from our sales team at Volvo Cars of Austin! We'll see you next time! - Volvo Cars of Austin

Had a great experience with Michael Frohlich.

Had a great experience with Michael Frohlich. We test drove a few different Volvo's and his expertise and patients is what led us to purchasing a Volvo. While his dealership did not have exactly what we were looking for, another Volvo dealership down the road had one that was perfect for us. Michael stayed in touch through our car buying process and was happy to hear we still purchased a Volvo, even though it wasn't from him. By far one of the best car shopping experiences we had in an otherwise stressful situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mitch, thanks for sharing your experience with Michael and we will be sure to pass on your kind words. We wish you safe travels ahead and thank you for choosing Volvo Cars of Austin. Enjoy your new Volvo! - Volvo Cars of Austin

No presure sale, had a Fantastic experience working with

No presure sale, had a Fantastic experience working with Hassan amd team . He was patient and knowledgeable. The whole process was smooth and stress-free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Taran, we're delighted to hear that Hassan and our team made your experience seamless at Volvo Cars of Austin. Thank you for sharing your fantastic experience! - Volvo Cars of Austin

Just purchased our third Volvo from this dealership.

Just purchased our third Volvo from this dealership. Superb service from friendly and knowledgeable staff, from Sales to Service. I give the entire dealership five stars and #10 rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty! We’re thrilled to hear about your experience with our team. Happy driving! - Volvo Cars of Austin

Hassan and Brian were great customer service/sales guys.

Hassan and Brian were great customer service/sales guys. Only reason for 4 stars and not 5 is because this vehicle had been in an accident, which was not on carfax, nor were we told about it, and we did find out about it (after looking under vehicle, and seeing bumper damage, etc) until after we purchased it. Great experience other than that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Hassan and Brian with your purchase. We appreciate your feedback and if you wish to discuss your review further, please don't hesitate to reach out. - Volvo Cars of Austin

I had a wonderful experience at this store!

I had a wonderful experience at this store! The service was excellent, and everything went so smoothly from start to finish. A special mention to Hassan, who was extremely helpful, knowledgeable, and patient throughout the process. He took the time to understand what I was looking for and made great recommendations. His friendly attitude and professionalism really stood out. I’m very happy with my purchase and would definitely recommend this place to others. Thank you, Hassan, for the outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sunanthi, congrats on your new car! Thank you for choosing Volvo Cars of Austin and for sharing your fantastic experience with Hassan. Safe travels ahead! -Volvo Cars of Austin

I had a wonderful experience at this store!

I had a wonderful experience at this store! The service was excellent, and everything went so smoothly from start to finish. A special mention to Hassan, who was extremely helpful, knowledgeable, and patient throughout the process. He took the time to understand what I was looking for and made great recommendations. His friendly attitude and professionalism really stood out. I’m very happy with my purchase and would definitely recommend this place to others. Thank you, Hassan, for the outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that Hassan made your experience so smooth and enjoyable. We truly appreciate your business and your recommendation. - Volvo Cars of Austin