CAG - Austin INFINITI

Reviews

Average Ratings

5.0
62 lifetime reviews.
  • 5 star quality from Infiniti Austin

    This is my second Infiniti through this dealership and I have nothing but great things to say about my experience. Tony Anthony was my sales agent...


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    This is my second Infiniti through this dealership and I have nothing but great things to say about my experience. Tony Anthony was my sales agent and made the entire experience a very painless and enjoyable event. From the personal contact without pressure, to the design overview and even when signing the paperwork with finance, I was treated with respect and felt very valued. The facility it clean, modern, and gets extra point for the cafe inside. I would certainly recommend this place to anyone in the market for an Infiniti.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service of Q60

    Good Service because the dealership does a good job of explaining the repairs needed.

    Dealer Response

    We strive to be transparent and helpful. :) Thanks for the review! -The Team at Austin INFINITI


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    Good Service because the dealership does a good job of explaining the repairs needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We strive to be transparent and helpful. :) Thanks for the review! -The Team at Austin INFINITI


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  • Excellent Service

    Excellent service by Monte, once again! Monte was thorough and consulted me every step of the way. I'm very satisfied with the work done and the...

    Dealer Response

    We're glad to hear that we could impress you again, Christy. Thanks for the review and we can't wait to see you next time. -The Team at Austin INF...


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    Excellent service by Monte, once again! Monte was thorough and consulted me every step of the way. I'm very satisfied with the work done and the experience overall with the service center and Monte.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're glad to hear that we could impress you again, Christy. Thanks for the review and we can't wait to see you next time. -The Team at Austin INFINITI


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  • Anthony Raglan is the best Sales Guy in Austin

    Anthony Raglan made my car buying experience stress free. He gave me insights on what was the best car for me and made me feel like I was working...

    Dealer Response

    We're always here to help, Doug! Our team is trained to treat every customer like family and it sounds like Anthony delivered our mission during y...


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    Anthony Raglan made my car buying experience stress free. He gave me insights on what was the best car for me and made me feel like I was working with someone I could trust.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're always here to help, Doug! Our team is trained to treat every customer like family and it sounds like Anthony delivered our mission during your visit. :) Thank you for the review! -The Team at Austin INFINITI


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  • Austin Infiniti

    Dave is Awesome......if I have a issue or concern I just call and he tells me what I need to do.

    Dealer Response

    Maintaining customer relations and trust is a top priority to us, Jakisha. We appreciate yo taking notice and let us know if there is anything we ...


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    Dave is Awesome......if I have a issue or concern I just call and he tells me what I need to do.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Maintaining customer relations and trust is a top priority to us, Jakisha. We appreciate yo taking notice and let us know if there is anything we can assist with in the future. :) -The Team at Austin INFINITI


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  • John Walton was the best!!! GO to him!

    John Walton was my sales rep for the purchase of my Q50 Infiniti. I bought a used one because I am cheap. The price was good and they did me right...


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    John Walton was my sales rep for the purchase of my Q50 Infiniti. I bought a used one because I am cheap. The price was good and they did me right on my trade in. John was very patient with me during the whole process and even stayed late with me to finish the deal. I will recommend anyone who is looking for a nice vehicle to see John Walton. I am happy!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Infinti

    Nick from service provided me with awesome service


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    Nick from service provided me with awesome service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Austin Infiniti

    Awesome service. Chris is the best! Fast, courteous, and efficient.


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    Awesome service. Chris is the best! Fast, courteous, and efficient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Concierge

    Michele Colton, service concierge, was very professional and attentive.


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    Michele Colton, service concierge, was very professional and attentive.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My AC stopped working

    Thank You Austin Infiniti for exceptional service with Service Manager Dave Hendricks who has given me excellent service. My AC went down on way b...


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    Thank You Austin Infiniti for exceptional service with Service Manager Dave Hendricks who has given me excellent service. My AC went down on way back from Dr. appointment a day prior. I called a set an appointment for the following day. It was warranty and handled my case exceptionally well. Was out in time to go back home for a tax center appointment. Thanks once again for great service will consider buying my next car here when the other wears out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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