Mercedes Benz of Austin continues to deliver excellent service with efficient and friendly staff.
Got me in a loaner and got me set up quickly. Kevin was very helpful and presented me with service options and listened to my questions and concerns. ...Made me a good offer on tires (based on tire report) and let me know that he would be in touch with me soon regarding the problem I brought the car in for (CEL and code). Kept me informed and was very understanding of my needs and schedule. At no time did I feel pressured into getting additional service done (which is a reason I sometimes avoid dealers for service) but at all times felt like I was being given options and information for service recommendations. Very competent and professional. Great service advisor.
Thank you for taking the time to let us know how your visit went. Providing a low-pressure and easy Service experience is something we're proud to off...er and we appreciate you taking notice. :) Best wishes. -The Team at Mercedes-Benz of Austin
Great service! Mercedes-Benz of Austin went above and beyond in doing everything I asked for with regard to servicing my vehicle. I highly recommend....
Sylvia, we're always here to help. :) Thank you for selecting us for your Subaru's service needs and take care. -The Team at Mercedes-Benz of Austin
Brian was awesome. I got in and out quickly with a good loaner while they changed tire and repaired wheel... thank you! I will be back!
Thanks for your praise, Bev! We do our very best to provide both thorough and speedy service. :) See you next time. -The Team at Mercedes-Benz of Aus...tin
I was in and out in a timely manner and they delivered my car to me squeaky clean! Brian was friendly and easy to work with!
It's great to know that everything went smoothly and you enjoyed your visit. Thanks for choosing us for your Service needs! -The Team at Mercedes-Benz... of Austin
Eddie was super helpful and very knowledgeable, made my visit easy and pleasant. I would not mind recommending Eddie to a friend of mine and I look fo...rward to see him again .
Your review speaks volumes to us, Ghassan. Thank you so much for being a customer of ours and we'll see you next time. -The Team at Mercedes-Benz of A...ustin
great service and timely delivery as usual by Wade. always like the pre plan of knowing about if a loane prior to my service needs
Thank you for continually selecting us for your Service needs. :) We appreciate the great review and look forward to seeing you next time. -The Team a...t Mercedes-Benz of Austin
All the folks at MF of Austin are amazing. Especially Minh. She is one of the main reasons we will continue to be MB customers
Thank you very much for being customers of ours, Fred. :) We're grateful for the compliment; Minh is certainly an asset to our Advisor staff! Best wis...hes. -The Team at Mercedes-Benz of Austin
I moved to Austin last summer and have been to the MB dealership three times this year. With each trip, I am more impressed. The level of servi...ce is always courteous, prompt and efficient.
We're so happy that you've found a dealership to call your home. :) Thanks for the praise and we'll see you next time. -The Team at Mercedes-Benz of A...ustin
Minh did a Great Job making sure I got in & out with ease & with no waiting. She kept me informed every step of the way.. I loved the prepay . My c...ar was waiting for me when I arrived to pick it up. I was Very Satisfied with my service experience Minh helped to provide.
It's our duty to provide each customer with the same, first-class service you experienced. Thank you for the kind review and we'll see you next time. ...-The Team at Mercedes-Benz of Austin