Mercedes-Benz of Baton Rouge

Reviews

Average Ratings

4.7
155 lifetime reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.com
  • Great Service, Great Car, Great Price

    Salesman Matt Hill is a true man of his word. He followed up regularly with phone calls, and worked hard to get us a great deal on our 2014 Corvet...

    Dealer Response

    Thank you for the positive review! We're so pleased that Matt was able to meet all of your needs and find the right vehicle for you. We hope you e...


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    Salesman Matt Hill is a true man of his word. He followed up regularly with phone calls, and worked hard to get us a great deal on our 2014 Corvette. The whole buying experience was a pleasure, from start to finish. Matt demonstrated complete respect for us as customers. Matt noted all the details and condition of the car, e-mailed pictures to us, then negotiated a great purchase price. The result was that we drove from Houston TX to Baton Rouge, and took delivery of our car. It was worth the trip. I would definitely buy from Matt and Mercedes Benz of Baton Rouge again. First Class all the way !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the positive review! We're so pleased that Matt was able to meet all of your needs and find the right vehicle for you. We hope you enjoy your Corvette for years to come.


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  • Great
    July 25, 2017

    Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought t...


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    Was greeted by Josh upon arrival. Very friendly. When leaving was approached by a salesman offering me to grab a bite before leaving. Thought that was very nice.

    Does recommend this dealer
    Came in for service or repair

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  • Service
    July 12, 2017

    I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit.

    Mercedes Benz of Baton Rouge

    Thank you for giving us some constructive criticism. We appreciate your business and thank you for telling us about an area where we can improve. ...


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    I came in for my first service today. Experience was good. Took a little longer than I expected. I was pleased overall with the visit.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for giving us some constructive criticism. We appreciate your business and thank you for telling us about an area where we can improve. As always, thank you for choosing MBOBR!


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  • Excellent
    July 8, 2017

    This is why i will be looking with you all to buy a Mercedes for my daughter in the coming weeks She's graduating from college real soon !

    Mercedes Benz of Baton Rouge

    Thank you so much! We greatly appreciate your business. Congratulations on your daughter graduating from college soon, what an accomplishment! As ...


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    This is why i will be looking with you all to buy a Mercedes for my daughter in the coming weeks She's graduating from college real soon !

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you so much! We greatly appreciate your business. Congratulations on your daughter graduating from college soon, what an accomplishment! As always, thank you for choosing MBOBR!


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  • Diagnostic Check
    July 5, 2017

    I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of tim...

    Mercedes Benz of Baton Rouge

    Thank you for leaving us a review! We greatly appreciate your business and thank you for continuing to choose MBOBR.


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    I went in due to a code showing up on dashboard. A diagnostic was done to determine the issue. The problem was found in a reasonable amount of time. I was as usual very satisfied.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for leaving us a review! We greatly appreciate your business and thank you for continuing to choose MBOBR.


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  • Fabulous dealership!
    June 28, 2017

    I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING...

    Mercedes Benz of Baton Rouge

    Thank you so much for the kind review. We're very happy to know your experience with us was a pleasant one. Thank you for being the best part of M...


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    I have always said Baton Rouge Mercedes is the nicest dealer I've ever been involved with. The staff, the facilities, the waiting area,-EVERYTHING is top notch !! It's great when going to get your car fixed is a pleasure instead of a chore !!

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you so much for the kind review. We're very happy to know your experience with us was a pleasant one. Thank you for being the best part of MBOBR!


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  • Excellent Care!
    June 28, 2017

    It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she wi...

    Mercedes Benz of Baton Rouge

    We thrive off of customer relationships like yours with Andrea. Thank you for continuing to choose MBOBR and thank you for taking the time to leav...


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    It's always comforting to know that whenever we have an issue with one of our vehicles, Andrea will take care of us. Even if Andrea is off, she will make sure we are taken care off. So, that means no having to explain everything to someone new, she knows us and our vehicle' history. I know it's all in the system, but Andrea knows our driving habits, places we travel often...etc. Andrea treats us like we are her special. Ustomers... even though she treats everyone like that, her genuineness come shining through

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    We thrive off of customer relationships like yours with Andrea. Thank you for continuing to choose MBOBR and thank you for taking the time to leave us this positive feedback. It really means a lot to us.


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  • Professional and Excellent
    June 27, 2017

    The sales representative was professional,excellent customer service, hospitality was top class.. Mr. Misher deserves a raise for being the best t...

    Mercedes Benz of Baton Rouge

    Wow, thank you for leaving such a positive review! We're very happy to know that Mr. Allen provided you with exceptional customer service. As alwa...


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    The sales representative was professional,excellent customer service, hospitality was top class.. Mr. Misher deserves a raise for being the best top salesman. Job well done give him 5 stars and excellent sales service..

    Does recommend this dealer
    Mercedes Benz of Baton Rouge

    Wow, thank you for leaving such a positive review! We're very happy to know that Mr. Allen provided you with exceptional customer service. As always, thank you for choosing MBOBR.


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  • Maintenance
    June 20, 2017

    Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. H...

    Mercedes Benz of Baton Rouge

    We're so glad Josh made your time in our Service Department a pleasant one. Thank you for choosing MBOBR!


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    Josh at Mercerdes Baton Rouge in the service department is great to work with. He is professional and listens to meet the needs of the client. He was a pleasure to work with when having a service call on my car.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    We're so glad Josh made your time in our Service Department a pleasant one. Thank you for choosing MBOBR!


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  • Great experience
    June 15, 2017

    I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They pr...

    Mercedes Benz of Baton Rouge

    Thank you for leaving us a detailed review of your experience in our service department. We're very glad our team was able to handle everything fo...


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    I had my GLE350 serviced for 20,000 miles. The service department was very friendly and helpful. The car was serviced in a timely fashion. They provided me a shuttle to and from my house even though I live in Prairieville. Larry was my driver. Very friendly. Washed my car and touched up some minor paint dings. Overall very pleased.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for leaving us a detailed review of your experience in our service department. We're very glad our team was able to handle everything for you in a timely fashion and get you back on the road. As alway, thank you for choosing #MBOBR!


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