Mercedes-Benz of Baton Rouge

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Reviews

Average Ratings

4.7
139 lifetime reviews. Includes reviews of Mercedes-Benz of Baton Rouge from DealerRater.com
  • Great Service, Great Car, Great Price

    Salesman Matt Hill is a true man of his word. He followed up regularly with phone calls, and worked hard to get us a great deal on our 2014 Corvet...

    Dealer Response

    Thank you for the positive review! We're so pleased that Matt was able to meet all of your needs and find the right vehicle for you. We hope you e...


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    Salesman Matt Hill is a true man of his word. He followed up regularly with phone calls, and worked hard to get us a great deal on our 2014 Corvette. The whole buying experience was a pleasure, from start to finish. Matt demonstrated complete respect for us as customers. Matt noted all the details and condition of the car, e-mailed pictures to us, then negotiated a great purchase price. The result was that we drove from Houston TX to Baton Rouge, and took delivery of our car. It was worth the trip. I would definitely buy from Matt and Mercedes Benz of Baton Rouge again. First Class all the way !!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the positive review! We're so pleased that Matt was able to meet all of your needs and find the right vehicle for you. We hope you enjoy your Corvette for years to come.


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  • Service
    April 11, 2017

    I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no nee...

    Mercedes Benz of Baton Rouge

    We're happy to know that Josh was able to work around your schedule. Thank you for leaving us a positive review on your experience. We look forwar...


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    I brought my car into, Mercedes Benz Dealership for service, but missed my scheduled appointment. I was ecstatic when I was told that I had no need to reschedule, and was squeezed in to get the job done. I was given an estimated time frame of when it will be ready, and had a complimentary shuttle ride until it was ready for pick up. Overall, I will give their service (5/5), and cudos to Josh, my service provider for providing exceptional customer service.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    We're happy to know that Josh was able to work around your schedule. Thank you for leaving us a positive review on your experience. We look forward to serving you in the future.


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  • Expect the Best
    April 7, 2017

    My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their d...

    Mercedes Benz of Baton Rouge

    Thank you for the glowing review! We're very appreciative of your continued loyalty to #MBOBR and enjoy serving you. Thank you for choosing #MBOBR.


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    My wife and I moved to Baton Rouge from New Orleans 8 years ago. So far we have purchased 3 cars from MB of BR; everyone associated with their dealership has been courteous and professional in every respect. They have exceeded our expectation with each contact we've had.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for the glowing review! We're very appreciative of your continued loyalty to #MBOBR and enjoy serving you. Thank you for choosing #MBOBR.


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  • Great experience
    April 6, 2017

    Nick Peoples was a great salesman, he found me exactly what I wanted for the right price . Brandon was so courteous!! He set up everything to conn...

    Mercedes Benz of Baton Rouge

    So glad that our team was able to assist you in finding your dream car! It was a pleasure to serve you. Thank you for choosing #MBOBR!


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    Nick Peoples was a great salesman, he found me exactly what I wanted for the right price . Brandon was so courteous!! He set up everything to connect my phone with my car and explained all the functions thoroughly . They were a great team in getting my dream car .

    Does recommend this dealer
    Mercedes Benz of Baton Rouge

    So glad that our team was able to assist you in finding your dream car! It was a pleasure to serve you. Thank you for choosing #MBOBR!


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  • Erika and Allen are the Best!
    April 5, 2017

    Erika and Allen went above and beyond to help me with my New vehicle! Absolutely love them! I will definitely choose MBOBR for my future car needs

    Mercedes Benz of Baton Rouge

    It brings us great joy to know we've earned a loyal customer. Thank you for allowing us to serve you and thanks for choosing #MBOBR!


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    Erika and Allen went above and beyond to help me with my New vehicle! Absolutely love them! I will definitely choose MBOBR for my future car needs

    Does recommend this dealer
    Mercedes Benz of Baton Rouge

    It brings us great joy to know we've earned a loyal customer. Thank you for allowing us to serve you and thanks for choosing #MBOBR!


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  • Great Service from Erika H!
    April 3, 2017

    Erica is one of the most knowledgeable & Intelligence individual ,I have come in contact w/@ Mercedes Dealership of Baton Rouge. I love ?? ur atti...

    Mercedes Benz of Baton Rouge

    Thank you for taking the time to leave us a review!


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    Erica is one of the most knowledgeable & Intelligence individual ,I have come in contact w/@ Mercedes Dealership of Baton Rouge. I love ?? ur attitude & always willing to assist. Tks, Erica! Laurita

    Does recommend this dealer
    Mercedes Benz of Baton Rouge

    Thank you for taking the time to leave us a review!


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  • Great customer service.
    April 2, 2017

    Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my...

    Mercedes Benz of Baton Rouge

    Sorry to hear about your phone! We're glad to know Josh got straight to the source in order to resolve the issue for you. Thank you for choosing #...


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    Went in because my USB connect wasn't working ... well, turns out - it works ... its my phone 😑 ... thanks Josh. Yes, just as well get my 60k service done while I'm here. And because I had an appointment (thanks Devin) - a loaner was arranged.

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Sorry to hear about your phone! We're glad to know Josh got straight to the source in order to resolve the issue for you. Thank you for choosing #MBOBR!


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  • great customer service...exceptional
    March 30, 2017

    Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clea...

    Mercedes Benz of Baton Rouge

    Thank you for taking time to tell us about your experience with our Sales Team. We're glad to know Tim was able to assist in an inconvenient situa...


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    Salesman followed through with customer service to provide immediate solution to flat tire, very friendly, and prompt....got the car back all clean, better than when I showed up....well done...

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for taking time to tell us about your experience with our Sales Team. We're glad to know Tim was able to assist in an inconvenient situation. As always, thank you for choosing #MBOBR!


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  • Excellent Job
    March 29, 2017

    The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insu...

    Mercedes Benz of Baton Rouge

    Wow, what a nice review! We love to hear stories of our employees helping customers. D'Arcy takes pride in helping our customers and we're happy t...


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    The service I received was beyond my expectations. Mr. Hines went above what I expected. He assisted me with a problem that I did not know my insurance would cover. And behold they did😀. I told my family what he did & they were surprised. They stated, "I have never heard of anyone going this far to help".

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Wow, what a nice review! We love to hear stories of our employees helping customers. D'Arcy takes pride in helping our customers and we're happy to know your experience was no different. Thank you for choosing #MBOBR!


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  • Great service!
    March 28, 2017

    Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great serv...

    Mercedes Benz of Baton Rouge

    Thank you for taking the time to review your experience with us. We really appreciate your business and thank you for choosing #MBOBR!


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    Everything went smooth thanks to Erika who helped me with service. 👍she was determined on getting my needs taken care of. Just great service from a great Employee!

    Does recommend this dealer
    Came in for service or repair
    Mercedes Benz of Baton Rouge

    Thank you for taking the time to review your experience with us. We really appreciate your business and thank you for choosing #MBOBR!


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