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Reviews

Average Ratings

4.4
44 lifetime reviews. Includes reviews of Lee Kia from DealerRater.com
  • Excellent car buying experience!!!
    April 6, 2017

    You should think twice about leaving town to look for a new car. We have been looking for a new car for weeks when our friends encouraged us to c...

    Lee Kia

    Thank you Ed and Cheryl for the great feedback and for taking the time to include all the details of your experience at Lee Kia! We are thrilled t...


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    You should think twice about leaving town to look for a new car. We have been looking for a new car for weeks when our friends encouraged us to check out the Kia line of cars. So my husband went to Lee Kia. Lee Kia may not be the biggest dealership around but they are the most honest, trustworthy and kind. My husband went to Lee Kia and spoke with Andy, Ray and Tom. They discussed safety options, color and interior as well as type of vehicle and price. Tom directed my husband toward cars that would best fit our needs. My husband then came home and reviewed those cars on line. Lee Kia let us know that if we could not find what we wanted they would look for it at other dealers in the area and could get it for us in a few days. Being older experienced buyers we informed Lee Kia that we do not like the wheel and deal game. So today I met my husband at Lee Kia and looked at several cars. We drove two and the came back and looked at more cars. Them we asked for quotes on two cars with our trade in. With in 10 minutes we had printed options in our hands. Tom took time with us to review the option and safety features of the cars. We never felt pressured. We were pleasantly surprised by the trade in allowance we got for our vehicle plus all the incentives. Even though it was getting late in the day and close to closing time we were not rushed. Because of the great deal the choice was easy with no disappointment on what we received for our trade in and the posted incentives did not change. Wow. Once we made our choice Josh te business manager had our paperwork ready in 15 min while Tom was changing plates and transferring my car items from one car to the next and filling up the car. Josh did an excellent job reviewing the extended bumper to bumper extended warranty. With in 30 min we were the new owners. We the got the review of the controls . We are so glad that we stopped at Lee Kia. Thank you again Andy, Ray, Tom and Josh Sincerely Ed and Cheryl

    Does recommend this dealer
    Lee Kia

    Thank you Ed and Cheryl for the great feedback and for taking the time to include all the details of your experience at Lee Kia! We are thrilled that we were able to "wow" you during your car buying experience. At Lee Kia, our goal is to create a easy-going, no-hassle environment where customers can select the car that really suits their needs at the price they are comfortable with. Thank you for allowing us to earn your business and we look forward to seeing you again in the future!


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  • Excellent customer care

    My family and I were on vacation when the transmission in our car went out. We decided to shop Kia and had a wonderful experience doing so. Dennis...


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    My family and I were on vacation when the transmission in our car went out. We decided to shop Kia and had a wonderful experience doing so. Dennis did an amazing job at ensuring we were getting a fantastic car. The finance team was great at getting us in and out with the paperwork. Ended up with a wonderful experience and we still made it to the beach. Great job Lee Kia for doing so well in a stressful situation :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Good Shopping Experience

    Found the car we wanted with the help of two experienced and professional sales people. Quickly negotiated a good price and financing deal and co...


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    Found the car we wanted with the help of two experienced and professional sales people. Quickly negotiated a good price and financing deal and completed the sale. Took delivery of our new Kia Soul, and have had no problems during the first 600 miles during the first week of owning this car. Wife especially likes the Soul--just the right size for her and has a nice ride both around town and on the interstate.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kia Sorento review

    We stopped in here on a whim, just wanting to look at the Kias. We drove the Sedona van and the Sorento, as we were interested in a little larger...


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    We stopped in here on a whim, just wanting to look at the Kias. We drove the Sedona van and the Sorento, as we were interested in a little larger capacity car. Our salesman was very knowledgeable about the various cars, and answered all our questions about the pro's and cons of each. We debated which one would best serve our needs, and ended up choosing the Sorento because of it being one year newer, and the many upgrades in safety features available. Even though we really had no intention to buy, we were impressed with the quality, performance, and reliability of the car. Our great experience led us to try a lease with this car and this dealership. So far we are very pleased with the choice we have made.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying experience

    I have purchased several vehicles through the years. This was one of the very best buying experiences under the circumstances I have had. After a ...


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    I have purchased several vehicles through the years. This was one of the very best buying experiences under the circumstances I have had. After a very severe accident with our other KIA we had to replace it. I believe we had a win/win experience with price, quality of the new vehicle and the financing process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Almost perfect

    I have the problem with the radio coming back on during a drive, when I turn it off, sometimes within 60 seconds. Nevertheless, many times during ...


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    I have the problem with the radio coming back on during a drive, when I turn it off, sometimes within 60 seconds. Nevertheless, many times during a drive of 30-40. During my last service of the vehicle, I complained about the problem. The service advisor told me that they couldn't recreate the problem but reset the system. That was no help at all. The problem persists and it is annoying, especially when I have a conversation going on with my passenger(s). I don't understand what is to recreate, why they cannot take my word for it that it happens, and why they cannot solve the problem through the process of elimination?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I was very impressed by the KIA dealership in Fort

    My husband and I went to the dealership because "Consumer Reports" magazine gave such a glowing review of the Sorento and I was looking for a new ...


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    My husband and I went to the dealership because "Consumer Reports" magazine gave such a glowing review of the Sorento and I was looking for a new SUV. The rep was very patient and walked us through the buying process. Prior to going to the dealer, we did not think we would but today. But we did!! The whole process was accomplished in a professional manner and we are very happy with our new 2017 KIA Sorento.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase of 2016 Kia Soul

    I was just as pleased this time as I was the last time I purchased a vehicle at Lee Kia of Ft. Walton Beach. There was no pressure, the finance p...


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    I was just as pleased this time as I was the last time I purchased a vehicle at Lee Kia of Ft. Walton Beach. There was no pressure, the finance portion was very easy and the gentleman who assisted was extremely thorough and helpful. My sales associate, Chris Caffey, was as excellent as he was when I purchased from him previously. He was patient, thorough, explained everything in detail, and so very easy to deal with. I highly recommend Lee Kia and Chris!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Took some convincing but found my dream car!
    December 16, 2015

    I had an awesome experience when purchasing my optima. My husband is out of the country and the dealership made the whole process as painless as p...


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    I had an awesome experience when purchasing my optima. My husband is out of the country and the dealership made the whole process as painless as possible. Ray McFaden , my sales person, is pretty new to the car selling process but was extremely knowledgable about the features and safety of my vehicle. He made sure I was able to work all the features and made sure I drove away with what I wanted. I went to several different car dealerships before I settled on my optima. I have a tendency to be slightly on the undeciding side when it comes to buying a new vehicle and when I drove the my new car all that went away. It was the car for me.

    Does recommend this dealer

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  • Awesome experience, have found a dealership for life!
    September 3, 2015

    The word perfect does not even describe the experience I had yesterday! I have been in the market for a car for awhile, and I have been to several...


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    The word perfect does not even describe the experience I had yesterday! I have been in the market for a car for awhile, and I have been to several dealerships and had the most horrible experience. Sitting, waiting, being told one thing one minute and then something else the next...then 6 hours latter nothing. Yesterday, I made an internet inquiry in literally 10 minutes I had a phone call, I meet with Nell (AMAZING!!) at 12, and in a matter of 15 minutes she told me what she could do for me. A deal was made! I can not say enough about the customer service Nell provided, and her philosophy of selling cars is on point. She treats others as she would want to be treated if she was buying a car. Joe was also fantastic when signing the paperwork, and answered all my questions!

    Does recommend this dealer

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