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Gateway Ford, Inc.

(153 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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Always top notch service.

Always top notch service. Wouldn?t take my 50th Anniversary GT Limited Edition anywhere else for service. My specialty vehicle requires specific knowledge and experience to correctly diagnose certain issues which they perform well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good, dependent and reliable!

Good, dependent and reliable! Best all around dealership in the country! I would recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service writer , Ms.

Service writer , Ms. Kliebert was very pleasant to work with and they always get me in and out with routine maintenance quickly . I recommend Gateway for your service needs .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent experience!

Excellent experience!! As a woman buying a vehicle on her own most of my life, I have had some disappointing experiences but not this time! I highly recommend Gateway Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

I drive from Hammond to Ponchatoula (it?

I drive from Hammond to Ponchatoula (it?s only a 3 mile drive for me) because instead of taking my truck to my local ?big? dealer - I?d rather spend a few extra minutes driving to the Hometown style Ford dealership in Ponchatoula because they take better care of my needs than the larger dealers do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Scheduled maintenance and ?

Scheduled maintenance and ?recall? issues completed without delay (less than four hours). Necessary replacements and updates discussed and recommendations offered. All Ford associates were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Safe travels!

The service department managed to fit me in when my

The service department managed to fit me in when my brakes failed that morning, and I really appreciated the shuttle service. They were able to get in the parts and make the repairs that same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I described the needs and got out of the way.

I described the needs and got out of the way. Vehicle was picked up and returned the same day. Vehicle performed perfectly since the servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Lloyd, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

Service was very very good.

Service was very very good. The persons handling my claim was very professional and answered any and all questions that I asked and explained the process that was needed to get the truck repaired thru the company that sold the extended maintenance agreement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello William, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I purchased 2 vehicles from them in less than 6 months

I purchased 2 vehicles from them in less than 6 months and both times had the best experience with sales . I will definitely use them for now on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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