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Reviews

Average Ratings

4.7
Average based on 26 reviews.
  • Gerry Lane Chevrolet

    I love Gerry Lane. Whitney was very nice and not pushy. I like that about a sales person. The only complaint I have is that I only received one...


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    I love Gerry Lane. Whitney was very nice and not pushy. I like that about a sales person. The only complaint I have is that I only received one key for my car. I had to spend over $150 to get a second key there. I was told it was because it was a used vehicle and that is all that was returned to them when they received the car. Well, in my opinion, Gerry Lane should have made me an extra key because the car is a current year car, 2016 not like it was 4 years old. I am 55 years old and have purchased many vehicles used and new and I have ALWAYS received 2 sets of keys. I was there the morning they made the second key for me, so that shows me it was very easily done. I feel that Gerry Lane should have made sure that I received an extra key. That is all the complaint that I have. Other than that, Gerry Lane is great..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Radio wnt wacky

    In May of this year I purchased a 2016 Chevy Colorado from Gerry Lane Chevrolet. I was very pleased with the purchase of my Colorado until last Tu...


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    In May of this year I purchased a 2016 Chevy Colorado from Gerry Lane Chevrolet. I was very pleased with the purchase of my Colorado until last Tuesday when the radio went wacky and started showing messages and changing channels on its own and then would turn itself off. I brought my vehicle last Wednesday morning hoping to have the problem corrected, but the service advisor told me I needed to make an appointment and the earliest date was 10-4-16. We have a trip planned for next weekend and even though I accepted this appointment, I AM NOT VERY Happy This is UNACCEPTABLE.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Never happy with Chevy service dept

    I had to pay 100 dollars for them to do a diagnostic test when the only work they did was what was covered under recall, and that fixed my problem.


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    I had to pay 100 dollars for them to do a diagnostic test when the only work they did was what was covered under recall, and that fixed my problem.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The Best

    If you are in need of same day service with a smile, this is the place for you. I have never had any problems with the service that I've received.


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    If you are in need of same day service with a smile, this is the place for you. I have never had any problems with the service that I've received.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • A Great Place to Buy a Vehicle!!!

    Mr.Jordan Cain and Mr. Joshua Tilley are truly first class professionals, very courteous, polite, knowledgeable and truly an asset to Gerry Lane C...


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    Mr.Jordan Cain and Mr. Joshua Tilley are truly first class professionals, very courteous, polite, knowledgeable and truly an asset to Gerry Lane Chevrolet Enterprises. There were no pressure tactics used which I thoroughly appreciated not having to deal with. We negotiated a deal in a timely manner. They took the time to show me all the features on the truck also taking time to explain how to use them. It was truly a pleasurable experience doing business with Gerry Lane Chevrolet and Joshua and Jordan made it that way for my wife and I. I would highly recommend Gerry Lane to friends and associates and to specifically ask for Joshua and Jordan. Both were very responsive to my e-mails and phone calls and thoroughly answered all my questions. After the deal was made, the Sales Manager Danny came by and introduced himself thanking me for the business which was a very nice gesture. Thank you Joshua , Jordan, and Danny!!! A truly satisfied customer. Hope to have a long term positive relationship with Gerry Lane Enterprises. Thanks again, Glen

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • my last stop...

    I purchased a 2016 Chevy Malibu Limited. I had been looking for a specific car for months. After visits to several dealerships in different cities...


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    I purchased a 2016 Chevy Malibu Limited. I had been looking for a specific car for months. After visits to several dealerships in different cities, I ended up at Gerry Lane. I let my sales person know exactly what I was looking for and she didn't stop until she found it. The staff was very friendly and didn't mind saying hello or good morning even though they weren't working with me directly. My sales person took the time to make sure I was happy with my selection. I just felt very comfortable making such a big purchase although I was just there to actually look. At no time did I feel pressured to buy. I felt like a customer who's best interest was in mind.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service

    I had a great experience and I love my car. Joshua was a wonderful sales man.


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    I had a great experience and I love my car. Joshua was a wonderful sales man.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceptional Customer Service!

    I showed up at Gerry Lane with a pretty good idea of what I wanted and how much I could spend. Demetrius Brown did a great job of discussing optio...


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    I showed up at Gerry Lane with a pretty good idea of what I wanted and how much I could spend. Demetrius Brown did a great job of discussing options I should consider. When it came time to discuss price, I felt like I was being treated fairly. Furthermore, the atmosphere was cordial and very professional. I really think that Saz is a most unique woman who contributed so much to my belief that I had made the right decision by buying from Gerry Lane. She was very professional, incredibly well-prepared, and presents such a pleasing personality while doing her work that I actually felt bad when I left!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Staff was very polite and gave me what I needed ..

    Great staff and very polite .... I would tell anyone shop there


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    Great staff and very polite .... I would tell anyone shop there

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • excellent service

    the services was great at Gerry Lane on the Chevrolet spark I purchased last year.my waiting time wasn't long Every one there was very courteous &...


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    the services was great at Gerry Lane on the Chevrolet spark I purchased last year.my waiting time wasn't long Every one there was very courteous & after car was service a serviceman would always come in waiting room to explain about the service he or she did Yes I would recommend Gerry Lane to a friend

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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