Reviews
Write a reviewExcellent Customer Service
Very friendly, excellent customer service, and we were in and out with our used "new to us" Ford F-150 fast! Quinn was an awesome salesman! He gave us space to look at the vehicle on our on and discuss things amongst ourself which we really appreciated! We will definitely buy from Hollingsworths Richards Ford Mazda again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Loyal Customer
I just bought a 2015 Ford Explorer from Hollingswoth and will always come back for more! This is my third vehicle purchased from Gary at Hollingsworht and I appreciate that he makes the process easy and convenient. Every member of the team is friendly and attentive. James even offered to pick up my vehicle for oil changes since he lives by my office! Awesome business, awesome employees and an awesome vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I Love My New Edge
I would definitely recommend Hollingsworth Richards!! Valerie and Eddie were very friendly and helpful. I would definetly go back. The process was fast and easy. I went in on my lunch break knowing which car I wanted. Valerie took me on a test drive, and I had my quotes and paperwork ready in no time. The finance manager explained everything to me and gave me a few options to meet my price range. Now I have a gorgeous new Ford Edge Sport and I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Inquiry about a used car.
I happened to see a car I was interested in as I was passing the dealership. I made an online inquiry and recd. a response within an hour or so. Although I did not purchase the car (someone beat me to it) it is always a pleasure dealing with Hollingsworth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Car Experience Everyone Should Have -Baton Rouge
This is the third vehicle we've purchased thru Hollingsworth Richards Ford. The Internet and Business Development department followes leads and creates customer traffic by not only reaching out to new, perspective clients but continued relationships with the ones who have purchased or even looked at the inventory before. We purchased our F-150 thru Ken DeCook and came back to him after buying a larger travel trailer for an F-250 today. With the experience Ken has with Ford products he could easily tell us towing capacities, pluses or diesel gas, and reasonable averages on future maintenance. He provided options and showed us the F-250 Lariat and the King Ranch. He explained the features of both and allowed us to make the decision. No pressure to buy, just a friendly face standing by to assist with questions and the man who got our deal rolling. Total time investment between test drive to final sales paperwork in hand...30 minutes. Use the Internet to research vehicles and review stock. Call Internet sales to set up an appointment to come in with a representative waiting to show you the things you are interested in, not just what's showcased at the front of the lot. The goal is to satisfy customers and keep the as lifelong clients. Their success is built on relationships. My husband and I have now purchased a car and two trucks thru Hollingsworth and our oldest son just purchased his first car there as well. We will shop at Hollingsworth because of the man behind the name, Mike Hollingsworth. He is an excellent contributing member of the community, a man of high moral integrity that has an eye for business and a heart that leads his employees to higher standards for the customers. If your lucky enough to meet Mike Hollingsworth, you will not forget him. Find the car you want and they'll work hard for you to get it done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!!
I had a great experience purchasing my 2012 Ford Fusion. My sales person Hamed made the process very easy. I already had an idea of what I wanted to buy and Hamed and Wes helped me meet all my financial expectations. The staff was very friendly. I felt good about the overall buying experience. I would definitely recommend someone else to them!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Escape Owner
First and foremost, I love my 2015 Escape. I am very happy with my decision to buy another Ford vehicle and even happier that Cardrice Corey didn't give up on me. When I first contacted her via TruCar I was ready to start shopping, then life got in the way. My request to Cardrice to only contact me via e-mail was honored without issue. Emails were consistent, but not pushy. Cardrice kept me informed on vehicles she thought I would be interested in only through e-mail as requested. Even when I didn't respond, she didn't give up on me and would touch base at least once a week. If it had not been for the way Cardrice made me feel like she was dedicated to me personally, I would not have driven all the way to Baton Rouge for my purchase. Cardrice was the single reason Hollingsworth got my business. Secondly was the buying experience. Valerie Jackson was amazing! I like personality and tend to be a little over the top myself. Valerie took my quirkiness in stride and made my experience quite enjoyable. By the time we closed the deal, I felt like we were old friends. Such an easy person to work with and relate to; great qualities that rounded out an excellent experience. Thank you so much to Cardrice and Valerie!! You ladies are wonderful and are at the top of my recommendations to anyone looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealing with Hollingsworth
I'm currently dealing with TODD at Hollingsworth. Todd represents himself very professional. Currently looking for a car for my son. Haven't purchased yet but looking at a car at Hollingsworth. Being in sales for 25 years and managing a sales force for 18 of the 25. Having Todd work for me would be amazing. Non pushy. The feeling of caring about the decision you make, in making the right choice. He listened to my needs. Seems like I had been knowing him for years. Todd follows up when others at other dealerships didn't. His customer service is amazing. Hollingsworth is lucky to have him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
2014 F150
Buying a vehicle at Hollingsworth was the best experience I've ever had dealing with a dealership and I will go back when I purchase another. I would tell anyone if they want a friendly and calm experience go to Hollingsworth for a vehicle. Ken was very helpful and also not pushy,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
a wonderful experience!!
Nicholas Williams and Thomas Stafford sold me a 2015 Ford Mustang yesterday. They went above and beyond in finding the exact auto that I wanted. They were very thorough in explaining financing. It was a really great experience for me and I would advise any one wanting to purchase an automobile to consider buying from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
