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Reviews

Average Ratings

4.2
Average based on 26 reviews
  • The Best Car Buying Experience.

    My salesperson was wonderful. He answered all questions I had on the trucks and did not try to push us to buy. The finance manager was extremely f...


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    My salesperson was wonderful. He answered all questions I had on the trucks and did not try to push us to buy. The finance manager was extremely fast and I was pleased with my rate and monthly payment. Overall a pleasant experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • HIGHLY RECOMMENDED!!!!

    My husband and I have purchased many vehicles in our lifetime. By far, Bill Hood has been the easiest and best transaction ever! No hassle or goin...

    Dealer Response

    Thank you for sharing your experience with the world!


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    My husband and I have purchased many vehicles in our lifetime. By far, Bill Hood has been the easiest and best transaction ever! No hassle or going back and forth! Great customer service and they care about their customers! Highly recommended!! -The Pape's

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with the world!


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  • Bill Hood Ford

    Awesome dealership with friendly staff. Talk to my man Kenny, he will treat you right and answer any questions you have. Would highly recommend to...

    Dealer Response

    Thank you for the recommendation, CJ!


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    Awesome dealership with friendly staff. Talk to my man Kenny, he will treat you right and answer any questions you have. Would highly recommend to anyone in the market for a vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the recommendation, CJ!


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  • Thanks For All The Help Guys.

    Big Thanks To CJ & CHRIS For All Their Hard Work. We Love Our New F250 Platinum! ~Ashley & Rowdy Ray

    Dealer Response

    Thank YOU, Ashley!


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    Big Thanks To CJ & CHRIS For All Their Hard Work. We Love Our New F250 Platinum! ~Ashley & Rowdy Ray

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank YOU, Ashley!


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  • 4th time buying from Bill Hood Ford!

    Just purchase a new F150XLT after my Ford 2014 Explorer was flooded. This is the fourth vehicle that I have purchase from CJ Adams at Bill Hood Fo...

    Dealer Response

    Donald, we appreciate you re-visiting us after your Ford flooded. Thank you for being a great customer!


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    Just purchase a new F150XLT after my Ford 2014 Explorer was flooded. This is the fourth vehicle that I have purchase from CJ Adams at Bill Hood Ford. Every Purchase has been fantastic. From Chris in finance to Red in Service the experience has always been pleasant. I highly recommend you purchase your next vehicle from CJ Adams and Bill Hood Ford.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, we appreciate you re-visiting us after your Ford flooded. Thank you for being a great customer!


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  • Unprofessional

    I called to confirm availability of a truck. I set an appointment to meet and drive this truck. I received a text to confirm my appointment I wa...


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    I called to confirm availability of a truck. I set an appointment to meet and drive this truck. I received a text to confirm my appointment I was told in text twice that the truck was available. Upon arrival, a 70 mile drive, I was told the truck was sold over a week ago. If you get to talk with Claudia at Bill Hood her word is useless and she refused to take my calls afterward.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easiest new car purchase ever

    The title says it all! I was out of town when I decided to purchase a new truck, and CJ Adams was very helpful in the process. He sent me pictures...

    Dealer Response

    Thank you for leaving us a thorough review about your experience with us! We hope you enjoy your new truck.


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    The title says it all! I was out of town when I decided to purchase a new truck, and CJ Adams was very helpful in the process. He sent me pictures of trucks I had questions about through text, and even had all the details of the purchase price for each truck laid out for me. I did most of the negotiating through text messages hundreds of miles away and never once felt like I wasn't getting the attention I needed. Once I made it to the dealership Landon Lauderdale walked me through the trucks I had narrowed it down to, and he even followed me in one of the trucks to my wife's place of business so she could have a look at the two trucks also. Not sure of anyone else willing to do that. Once I decided on the truck Jason Newman walked me through financing and warranty and never once got irritated at all the questions I had. I like to know what I'm signing. This is probably the 10th new vehicle purchase of which is my 5th Ford truck, and by far the easiest purchase yet! If you're looking to purchase and new truck, I would definitely give CJ Adams or Landon Lauderdale a call.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us a thorough review about your experience with us! We hope you enjoy your new truck.


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  • Very satisfied customer

    CJ and Devon were both very patient, never pushy or demanding. Customer satisfaction is definitely the priority. They were attentive to all my que...

    Dealer Response

    We appreciate you taking the time to leave us a great review, RCB!


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    CJ and Devon were both very patient, never pushy or demanding. Customer satisfaction is definitely the priority. They were attentive to all my questions and concerns, making sure I was completely satisfied with the truck I decided on and working down to a price I was comfortable with. Jason in finance continued with the same patient and informative manner. No complaints about anyone I encountered during my buying experience. They are good people!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a great review, RCB!


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  • Terrible Serivce and worse attitude.

    Was looking for a 2013 Mustang for my sister. After searching, found the right color, year and model on their website. After speaking with the GM ...


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    Was looking for a 2013 Mustang for my sister. After searching, found the right color, year and model on their website. After speaking with the GM was told to come in to look at the vehicle. This is two hours away from where I live. I left work early and went with my father and sister to look at the vehicle, only to wait for another 45 mins before anyone even bothered to speak to us despite informing them we were on the way and giving them the name of the individual. Once we did get in contact with the GM, we were immediately told that the vehicle had been sold 2 weeks ago in a very rude and dismissive tone. This dealer refused to acknowledge the waste of time and gas or the deliberate spread of misinformation. Without a doubt the worst dealer I've encountered yet in terms of vehicles and salespersons. While the facility was clean and professional, the salespeople reflected the exact opposite of that. Additionally, they will not hesitate to insult, scream and curse at you. Those looking to purchase would do well to reconsider, as the intial process may be better than mine, but think about future service, like maintenance, and you can bet you will run into significant issues with this dealer sooner or later.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Habis - New Ford F150

    We moved to the Hammond area about 9 years ago and was in need of a new vehicle. After searching several different dealerships, Bill Hood Ford bec...

    Dealer Response

    Thank you so much for taking the time to leave us such a great review. We hope you enjoy your new vehicle for many years to come!


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    We moved to the Hammond area about 9 years ago and was in need of a new vehicle. After searching several different dealerships, Bill Hood Ford became our home of our vehicle needs. My husband and I were greeted and treated as if we were their #1 costumers (which we are now). Mr. Jack and Mr. CJ have gone above and beyond to make our experience exceptional and provide us with a dependable and safe vehicle. We are extremely happy with our purchases from Bill Hood Ford. Also, the service team has been patient and kind during our visits. Bill Hood Ford will always be our go to dealership. Thanks from the bottom of our hearts! The Habis's

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave us such a great review. We hope you enjoy your new vehicle for many years to come!


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