Reviews
Very pleasant
I gave the rating I did for the simple fact the guys there were very polite and helpful and did everything they could do to get me into a van so I could have transportation when I didn't have none and is helping me establish some credit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!!
Gary and Phil stayed late to complete the purchase. They were knowledgeable, friendly and helpful! I will defiantly come back for my next vehicle! Thanks so much for a wonderful experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent!
Excellent service! Kenny was awesome! He made trading and buying a car quick and easy. Would recommend him to anyone buying a vehicle! They go above and beyond to make sure you leave with the vehicle you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent !!
Kenny did an amazing job getting me the car I wanted! Couldn’t be happier!! Thank you so much I appreciate everything you did for me !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
Fast, friendly service and a great price! Matt was very friendly, helpful and made the process super easy. Thank you, I love my new Explorer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Ford Explorer! Thank you for taking the time to write about your experience. It's wonderful to hear that Matt, Marshall and Barbara were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
2018 FORD EDGE
From the first greeting to handing over the keys to my 2018Ford Edge, Thomas is a great Sales Consultant. We were always treated as a valued customer and now a friend. We would definitely buy another car from him and pass this on to our friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We will continue to work hard for you. Welcome to the bill hood Ford family.
Recall on Ford car
Sales must be all these people are good at. I had a recall on my car. I called to set up a time to get it fixed. Pretty serious recall at that actually. No one wants to drive a vehicle knowing that you could be driving and be killed by your airbags because of a fault from the company. They set me up and appointment. My husband took time off from work to bring the ehicle to the service shop. He was promptly told by a new employee that the recall was not available. They set me an appointment and emailed me a confirmation! Yet they told my husband to leave because they weren’t available. I called all day to correct the matter. I was put on hold, told to call back, told someone will call you. 14 hour later from my first call and no response to their blatant disrespect and unconcern about the products they sell. I have seriously reconsidered buying Ford products or any products from this company.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
F250 Truck Purchse
Absolutely the best dealership and knowledgable sales staff I have ever dealt with. We are in our 60s and felt every single question was answered. Jason was so kind and dealt with a lot of. questions. Brady was such a gentlemen but very good at his sales position. Not only did we get the exact truck we thought of but found a business that showed we were valued as customers a staff that we totally trusted. We would only use your dealership and a lot of this decision is because of Jason and Brady. Marshall and Barbara were also tops.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Sales experience was great! Gary was very patient and professional. Sales manager Jason was very informative and thorough. I would definitely recommend Bill Hood Ford! Philip was also very professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
O’Malley Truck Purchase
Our salesman Leif Guiteau did a great job from the moment we met him thru delivery. Very knowledgeable about the truck. It was nice to discuss vehicle features instead of feeling pressure to buy today. I will recommend Leif and Bill Hood Ford to my family and friends in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
