Covert Hutto

AJ was great to work with. Transparent, made transaction easy. Would recommend and would come back

Ask for Ryan Stathos! -- Purchasing a vehicle can be a complex process, and it's important to feel trusted and cared for during the experience. You want to leave feeling unpressured, confident that you made the right decision, and satisfied with the outcome. Ryan and the team at Covert Hutto provided exactly that for me. They were extremely knowledgeable and laid-back, making the entire process stress-free. Their customer service went beyond just offering a good price; it was about ensuring a positive and genuine experience from start to finish. During my initial visit, I was interested in a specific model of the F-150. After test-driving and exploring the available options, I discovered that they had the exact package I wanted, but it was located at their Bastrop location. Ryan kindly arranged to transfer the vehicle overnight to Hutto, which was extremely convenient. Once I decided to proceed, Ryan, along with Lad and Brandon, were incredibly accommodating to my needs and preferences. Their commitment to exceptional service made all the difference in making me feel confident and satisfied with my purchase. If you're purchasing a new vehicle, you must ask for Ryan. He and his team will ensure you have a top-tier experience.

Made an appointment to drop my Tahoe off and knew ahead of time that it was a 3-5 buisness day wait. They got to it on the 4th business day of having my vehicle. They found the issue and was able to order the part. Great! Get a call two business days later that the part arrived and was installed. However, they noticed that there was another issue and had to order a different part. Going on 10 business days with no vehicle or an offer of a loaner. Guess people who work don't need a car. I had to move my schedule around just to get the car looked at and wasn't thinking it would take 2 weeks. I have to track down the service person who was helping me to get answers and it is aww shucks I don't know why that part hasn't arrive yet. Never had any issues taking my other vehicles to the manufacturer for service repairs. Always a quick turnaround. Really regretting ever buying a Tahoe if this is how Chevrolet works with their customers.

Excellent service. Everyone was helpful and polite. I left the dealership knowing I made the right decision

Rain was fantastic from start to finish. Very happy with his service. I will be a repeat customer

Straight forward. Super quick. Always Hassle-free, friendly experience. Brian Brown took care of us.

They were so much help. I traveled from NY and they helped me get my car fixed and all the pepper work in order! Chris was in contact with me every step of the way.

Larry Williams was phenomenal, he picked trucks out of the selection I listed & found exactly what I was looking for. He made the paperwork process & everything a breeze. If you are in the market ASK FOR LARRY! This review is 4 stars cause their service department takes 5ever but Larry is the Man!

Don’t trust a word that comes out of their mouths. I negotiated a price and trade on a vehicle on their lot. I deposited $1K on the vehicle while I got the down payment cashier's and loan check from my bank. This took less than 12 hours. I’m ready to pick up the vehicle, and the manager calls and tells me they sold it. “Oh, another manager didn’t know we had a deposit….” I’m sorry, I don’t believe you. No wonder car dealerships have such a bad reputation. Now, why don’t I believe you? You told me you would get me the same truck and offer the same deal to me, but you haven’t talked to me since that phone call. Nor have you responded to my request to refund my $1,000 deposit. So, I must waste more time reporting this to my credit card company to get my money back. Last, if it was an honest mistake, be attentive, apologize, and be responsive to refund my deposit. You haven’t. You cost me time, a ping to my credit, and the cost of picking up checks and paying for a cashier's check. I got screwed; you got a sale. 100% greed. The only thing I can do is warn others. Worth noting, I didn’t curse out or mistreat anyone at the dealership. I waited three+ working days before posting this to see if they would follow through or reply. They never reached out to me or responded. Respect for my time and trust goes a long way in earning business. This business has neither. It's a clear sign to run, run far away! If they do this to win a sale, imagine how they’ll treat you afterward!

It was a great experience. Everyone was friendly and professional. I would definitely recommend this dealership to anyone.