Reviews
Ryan Lemcke was the BOMB.com salesperson!
We will never go to another dealership for our cars, or another sales person. We love Ryan and have referred our friends and family members to him for over 15 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great quick work
Very quick work on my recall notice. Friendly and very courteous by all employees. Would recommend to mu friends and family for all future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a new Ram Diesil Truck
Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out to travel to another dealership to receive a part for my bed cover. The time frame stayed within the allotted timeline so I could get to my meeting. Joe S.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Warranty Repair - Excellent Service
I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the process. Totally satisfied with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car buy
I found a used work van at this dealership and I’m very happy with the whole process of buying from this dealership. I called and they sent me the application via email. (I live in Dallas) I was approved then I put a disposit on the van. I did not haggle on the price since it was truly a good deal to begin with. Once I got to there dealership I test drive and I was out the door in 30 minutes. Everyone was nice and courteous. Professional and not pushy. They offered all the packages that I could purchase but it was not pushed on me. By far the easiest and most smooth car buying experience I’ve had at any dealership. Would recommend them to anyone and drive from Dallas if I found another vehicle they had I would want to buy. 5 stars for these guys and two thumbs up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service work
Great service got me in and out as promised called late and asked them to squeeze me in they were great at working with my schedule and I appreciate that. I look forward to returning for future service work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The life time warranty is a scam
I have owned my truck for one year,it's a 15 Cummins. It has major issues in the motor, and they wont cover it! Actually they kept it for 3 weeks and they dont even want to look at it. My shop thought their was somthing wrong with the head so I figured I have the lifetime warranty I'll just take it to nyle maxwell. When I got there I asked Michael if it's a head or headgasket will that be covered under warranty? He told me yes it was so I thought they had it under control. Never heard anything for weeks I had to continue calling them for updates and just got the run around. After all that he thought it was 1 of 2 things in the motor one which being the head. But continued to tell me that it's not covered. They didnt even diagnose it. And he asked me what would you like us to fix first? Well I'm not a mechanic and he wants me to take a guess of where I want to start. So basically I have a $38k that 8 can't afford to fix. Our family and friends have bought several trucks there because we always recommend them thinking that lifetime warranty was worth somthing. I cant guarentee everyone I know will be shopping somewhere else and spreading the word.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealer
Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fleet vehicle
Absolute trash service. Cant say for sales but the service dept is a waste of time. You call and call only to get hung up on. You call and call same thing happens. I called on a different number go figure they pick up and repeat the cycle. I got tired of waiting on phone and showed up and WOW!! They can care less who you are and why ypu are there. Maybe it was just me but my expierence there was garbage.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought new from Kyle in Taylor
Kyle is fast and easy to work with. Bought a new Jeep and he delivered on his side. Would go back for next car !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
