Nyle Maxwell Chrysler Jeep Dodge of Taylor

Excellent people, excellent service, kept their scheduled delivery times. Seating was comfortable, the tech supervisors were very professional yet everyone remembered that we all could use a friendly grin occasionally.

I have always been treated very well that is why I bought both of my cars here great customer service. Would like doughnuts for us customers

Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I wanted for great price and fair value for my trade in .Would reccomend to anyone shopping for a solid beautiful truck! JSM MD

Made appointment for 9 am today last week. It took almost 2 hours before my truck was taken inside the bay to be worked on. What is the point of making an appointment ?

Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicle.

I went to purchase a new car. I had talked to the dealer in Mississippi about the kind of vehicle I might want, and I had a certain amount of cash available for this. My other car was starting to cause some issues. I deal with a great many elderly and children, so the one feature I wanted was a full size spare. My old car would not fit the full sized spare in the original well, so I purchased one anyway, and then I always had a bubble in the trunk. I did not want that again, so I wanted a vehicle with a full sized spare. I did not want to get caught between here and El Paso with no tire and only the donought. My friend, Bob DeClerk, went with me to look at Nyles Maxwell. We wandered around, and finally Ken Jones came out to help us. I explained that the full sized spare would be the one thing that was non negotiable in this vehicle. NO car without a full sized spare would be purchased. It was a mantra. We looked at several vehicles, and we would always return to that question. No full spare, move on. I wound up in a Dodge Journey, a vehicle I was guaranteed would have a full sized spare. I took possession of the vehicle on October 26, 2017. December 31, 2017 found me with a flat tire, a screw had invaded the tire on the rear passenger wheel. Once the tire was changed, I took the car to Firestone to get it repaired. I discovered in the changing of the tire that the spare was not full sized but a donought. What? I called Nyles Maxwell on January 2, 2018, and the informed me that they would not give me a spare. They only promised the car would hold the full sized spare, but they did not promise it would have it. Did I want to order it. I had just had a post chemo treatment, and my friend Barbara was here when they called, so she heard that part of the conversation. (speaker phone) I did not want to order one from them since I felt they had been a little less than honest about it, so I called Covert Dodge on Wednesday, and they said they had the tire in. I made an appointment for Thursday morning between jobs, and Bill Schie (spelling?) came to get me about 30 minutes in to my visit, and he told me there was a problem. He took me back to the shop and showed me that a full sized spare would hit the exhaust pipe and burn a hole in the tire from where the spare fits. My heart plummeted. I felt robbed, duped, lied to, etc…. I am a widow, working hard, living on a fixed income, and I paid cash for this transaction in good faith. If this is how Nyles Maxwell treats their customers, then they should not be allowed to be in business. There was never any misunderstanding about what I wanted.

Very nice but a little too relaxed. Took 3 days to close the deal because they wouldn't talk with my bank.

We went to just look at trucks and Kenny Robinson took us under his wing and flew. He and the Nyle Maxwell team exceeded our expectations and did an amazing job today. Very pleased with our new truck and we will definitely be back for future vehicles.

This is the 2nd truck I have purchased from Nyle Maxwell Taylor. Sharon was extremely helpful and patient. She didn't pressure me at all and was able to answer all my questions and concerns. They were very helpful in helping me find the truck I wanted and had it brought to the dealership. They also put me in a loaner until my truck was delivered. Best truck buying experience I've ever had. The sales managers, finance and service dept were also very nice and helpful. I have already recommended this dealership to my friends and family.

I just leased a new 2017 RAM 1500 Lone Star Silver at this Dealership, basically replacing my 2015 RAM 1500 EcoDiesel Lone Star. The sales rep assured me that the new truck would have everything my old truck had PLUS some additional upgrades, mainly due to the "Silver" in the model name. My old truck has the Lone Star package with Satellite radio, Navigation, Backup Camera, Parking sensors etc.. As it turns out, the new truck does not have it's Navigation activated - a feature which was a standard component of my EcoDiesel. Upon requesting that they activate it - to deliver the deal as promised - the sales rep boldly informed me I'd have to pay the $595 activation fee to get it done - and that he really doesn't appreciate unhappy customers contacting him about their gripes. When I asked him to take the vehicle back due to this, his answer was: "Well, it's a financed deal. I guess you can take it up with the bank". My advise: Avoid this dealership at all cost! "The Original Nyle Maxwell"......