Reviews
Write a reviewNew pickup owner
Great dealership to do business with. Recommend to visit dealer for a new car or truck
New pickup owner
Great dealership to do business with. Recommend to visit dealer for a new car or truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Billy, we are so happy to read such a great review about Rockdale Country Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford Max
Everything went smoothly and on time. I checked in for my appointment and they started my service on time.
Ford Max
Everything went smoothly and on time. I checked in for my appointment and they started my service on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, thank you so much for your positive comments about Rockdale Country Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I have purchased several cars over my life time and until
I have purchased several cars over my life time and until I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I found what I was looking for at Rockdale Country Ford and after just a handful of text messages, we had reached a great deal (which is tough to do during these supply issue times) for the vehicle and a pick-up time and when we arrived to pick it up, it was all ready to go with the Temp plates already installed and they were ready with all the paperwork. There were no last minute hidden fees or pressure to buy unwanted extras and we were literally at the dealership for no more than 15 minutes before heading home with the car. Rockdale will always be the 1st place I look for a car and if I ever wanted to order a Ford vehicle, I for sure would order it from them even if it is a 2+ hour drive away from me. Keep it up Rockdale Ford ... you earned me as a customer for many more future cars.
I have purchased several cars over my life time and until
I have purchased several cars over my life time and until I bought a car from Rockdale Country Ford, I have never enjoyed the experiences. For my latest vehicle that I bought for one of my daughters, I found what I was looking for at Rockdale Country Ford and after just a handful of text messages, we had reached a great deal (which is tough to do during these supply issue times) for the vehicle and a pick-up time and when we arrived to pick it up, it was all ready to go with the Temp plates already installed and they were ready with all the paperwork. There were no last minute hidden fees or pressure to buy unwanted extras and we were literally at the dealership for no more than 15 minutes before heading home with the car. Rockdale will always be the 1st place I look for a car and if I ever wanted to order a Ford vehicle, I for sure would order it from them even if it is a 2+ hour drive away from me. Keep it up Rockdale Ford ... you earned me as a customer for many more future cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Owner
Great service. I am currently using rockdale Ford for the great serve I get when I get my truck serviced.
Owner
Great service. I am currently using rockdale Ford for the great serve I get when I get my truck serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, we set high expectations for ourselves so itās gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Repair on Bronco
Rockdale Country Ford goes above and beyond to always help us with our vehicles. Whether it is standard service or a repair, they are so accommodating and provide us with great communication and follow up! My family will always purchase vehicles through this dealership!
Repair on Bronco
Rockdale Country Ford goes above and beyond to always help us with our vehicles. Whether it is standard service or a repair, they are so accommodating and provide us with great communication and follow up! My family will always purchase vehicles through this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theresa, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Love this dealershipš¤©.
Love this dealershipš¤©. Always excellent service and friendly staff. Will always go here for my vehicles.
Love this dealershipš¤©.
Love this dealershipš¤©. Always excellent service and friendly staff. Will always go here for my vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased Truck
Great people, they went above and beyond what you expect from a dealership.
Purchased Truck
Great people, they went above and beyond what you expect from a dealership.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Raymond Pereyra, thank you for your kind words and congratulations on your new vehicle! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Went above and beyond what was expected for a dealership,
Went above and beyond what was expected for a dealership, people were extremely nice and helpful
Went above and beyond what was expected for a dealership,
Went above and beyond what was expected for a dealership, people were extremely nice and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service/inspection
Great communication and super quick service. Really felt like the service department cared about me and my truck. It is greatly appreciated.
Service/inspection
Great communication and super quick service. Really felt like the service department cared about me and my truck. It is greatly appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Greg, your comments keep us motivated and working hard for all our guests! Safe travels!
Software update
They get repairs done when expected! Lower prices than most Ford dealerships. Mechanic actually came out and explained what the issue was with my truck!
Software update
They get repairs done when expected! Lower prices than most Ford dealerships. Mechanic actually came out and explained what the issue was with my truck!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Fred, we set high expectations for ourselves so itās gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
