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Reviews

Average Ratings

4.9
280 lifetime reviews.
  • Good Job, Ford!

    I went in Mullinax Ford a couple of weeks ago just to look around, and ended up buying a car that morning. The steps were easy. The people were fr...

    Dealer Response

    Thank you for taking the time to share your feedback with us. We prioritize making the buying process quick, easy, and painless. It is great to he...


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    I went in Mullinax Ford a couple of weeks ago just to look around, and ended up buying a car that morning. The steps were easy. The people were friendly. I found a car that fit in my budget, and they helped every step of the way. They were organized and really knew what they were doing. I will definitely recommend Mullinax Ford to anyone! My first car buying experience was terrific thanks to them, and I got exactly what I wanted! I give a thumbs up!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We prioritize making the buying process quick, easy, and painless. It is great to hear that you are satisfied with your Mullinax Ford experience and we hope to work with you again in the future!


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  • Horrible service experience

    Took my 2016 F150 in for "the works" oil change and tire rotation. Afterwards, tire pressure readings indicated they had not re-programmed the tir...

    Dealer Response

    I'm sorry if there was a misunderstanding regarding your tires' pressure. You are right that certain vehicles require the tire pressure system to ...


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    Took my 2016 F150 in for "the works" oil change and tire rotation. Afterwards, tire pressure readings indicated they had not re-programmed the tire pressure sensors, which as the manual states, need to be reprogrammed after rotating the tires so the system knows which tires are on the front and which are on the rear. Service advisor and later service manager tried to tell me they don't need to be reprogrammed. When I pointed out the section in the manual that says they do need to be reprogrammed, they went on radio silence. I wonder how many hundreds of cars are out there with the incorrect programming. Oh, and the left three of the valve stem covers off.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm sorry if there was a misunderstanding regarding your tires' pressure. You are right that certain vehicles require the tire pressure system to be reset after tire rotations. This is the case if a vehicle's front tires require a different pressure amount than the rear tires. You can find the pressure requirements on the label on your driver's door. If you would like to bring it by at your convenience, I would be glad to check it for you and get you some valve stem caps. Again I apologize about the experience and this is something that should have been checked when you were here for your service. I will address your experience with my Service team and hope you give us the opportunity to retain your business. Sincerely, Keith Parrett, General Manager, kparrett@mullinaxford.com 251-344-4000


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  • Great service

    I did not get a truck from them at this time but when they get what I want that is who I will go to friendly staff and great service


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    I did not get a truck from them at this time but when they get what I want that is who I will go to friendly staff and great service

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great People, Great Experience

    I have purchased numerous vehicles from Mullinax over the years and they always are great to deal with. My salesman James Hankins is completely p...


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    I have purchased numerous vehicles from Mullinax over the years and they always are great to deal with. My salesman James Hankins is completely professional and never "High Pressure". He always goes out of the way to make sure the vehicles he shows me meet the needs i have at the time and points out features that may help those needs. The business office is great to work with and helped me look at all the different finance options and rebates available. Mullinax will always be my first choice when i am in the market for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Facility Security Officer

    We went for an oil change and ended up trading in our 2010 mustang for a brand new 2017 mustang! The sales and finace depts were awesome! Great...


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    We went for an oil change and ended up trading in our 2010 mustang for a brand new 2017 mustang! The sales and finace depts were awesome! Great experience all the way around!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Truck Experience

    Completely satisfied with my new truck purchase. Great experience!


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    Completely satisfied with my new truck purchase. Great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Owner

    Great experience. Would recommend anyone to go and use this company. Salesman, Robert Koon, was great. He answered all our questions. Made sure we...


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    Great experience. Would recommend anyone to go and use this company. Salesman, Robert Koon, was great. He answered all our questions. Made sure we were comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Easy purchasing

    My experience at Mullinax was fast and extremely easy. Shannon was knowledgeable and very helpful. I highly recommend Mullinax Ford!


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    My experience at Mullinax was fast and extremely easy. Shannon was knowledgeable and very helpful. I highly recommend Mullinax Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pleasantly surprised

    We went one evening on a weeknight, looking but not expecting much. We had gone to a larger popular dealership the Saturday before and after 4 ho...


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    We went one evening on a weeknight, looking but not expecting much. We had gone to a larger popular dealership the Saturday before and after 4 hours left quite discouraged. Gavin greeted us upon arrival and he was very nice. We were a tough case, we still owed on our trade in(which was in reality only worth about $650) we weren't putting anything extra down and we needed our payments to not go over $250! After 3 attempts we found our car, he was determined to help us but not in that pushy car salesman kind of way. There was no haggling and no surprises! We weren't in the market for a Ford but we are so happy we stumbled upon Mullinax!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love my F150

    Looked online before going there. Found the King Ranch I wanted and it was a breeze from that point on.


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    Looked online before going there. Found the King Ranch I wanted and it was a breeze from that point on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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