Mullinax Ford of Mobile

4.8
(1,348 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

4.8
(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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5.0

Derek was very professional and worked with me to find

Derek was very professional and worked with me to find the right vehicle. He followed through with all the steps he promised and I will continue to recommend him to my family and friends

Dealer response

Thank you for your feedback. We're thrilled to hear about your positive experience with Derek. We look forward to assisting you and your loved ones in the future!

5.0

The dealership made the purchase process as easy and

The dealership made the purchase process as easy and efficient as possible. The are very professional

Dealer response

Thank you, Larry, for sharing your experience. We're delighted that you found our process easy and efficient. We're always here to help in the future!

5.0

Great service, amazing speed on paperwork and buying car

Great service, amazing speed on paperwork and buying car process and gave me a great trade deal for buying a new 2023 Explorer

Dealer response

Great service, amazing speed on paperwork and buying car process and gave me a great trade deal for buying a new 2023 Explorer

5.0

Liked the clean dealership and the knowledge of the two

Liked the clean dealership and the knowledge of the two gentlemen that I worked with.

Dealer response

It's great to hear that cleanliness and knowledgeable staff stood out during your visit. Thank you for sharing your experience!

5.0

Patrick was easy and great to work with.

Patrick was easy and great to work with. He knows his product and is a man of integrity.

Dealer response

Thank you for the feedback! We're thrilled to hear Patrick provided you with a knowledgeable and trustworthy experience. We pride ourselves on having staff with integrity and are glad Patrick exemplified that for you!

5.0

I truly enjoyed my experience from beginning till the

I truly enjoyed my experience from beginning till the end. I had an excellent salesperson.

Dealer response

Thank you for sharing your positive experience! We're glad to hear that our salesperson met your expectations. We appreciate your business and look forward to assisting you in the future!

5.0

I have bought 4 f-150s from Mullinax over the years.

I have bought 4 f-150s from Mullinax over the years. I have enjoyed working with Blayde Gardner in sales. If I ever have an issue I can count on Tracy Howard in service to go above and beyond to help me. I would recommend this dealership to anyone. They are good people to work with.

Dealer response

Thank you, Mike, for your continued loyalty over the years. It's great to hear how Blayde and Tracy have consistently provided you with exceptional service. We truly appreciate your recommendation and look forward to serving you for many more years to come!

1.0

This is my 4th F-150 purchase from Mullinax.

This is my 4th F-150 purchase from Mullinax. This is the second lemon F-150 in a row. The last truck was traded in because service couldn't fix it. The new truck is 2 weeks old and already has issues. It has been in the service department once with no luck fixing it. I can see now Ford has zero quality control. Time for Mullinax Ford to buy this lemon back. UPDATE Trucks in the service department for the second time for the original issues and new ones.

Dealer response

Greetings Mike, We're sorry to hear about the issue with your new F-150. Our sales consultant will contact you to assist and address your concern. Thank you for sharing your feedback with us.

Consumer response

Sounds good. I look forward to hearing from someone.

5.0

Ordered a 2023 Bronco, buying experience was quick and

Ordered a 2023 Bronco, buying experience was quick and easy. No deposit was required to order vehicle.

Consumer response

Thank you for a quick and easy buying experience

5.0

It was a great experience purchasing our Lexus with

It was a great experience purchasing our Lexus with Mullinax. The salesman (Jerry) and finance manager (Doc) were super helpful and made the whole transaction enjoyable and stress free. We will definitely be contacting them for our next purchase.

Dealer response

Thank you for choosing Mullinax for your Lexus purchase. We're delighted that Jerry and Doc made your experience enjoyable and effortless. We look forward to assisting you with your next purchase!

5.0

The dealership was very clean, all the guys I worked with

The dealership was very clean, all the guys I worked with were exceptional at their jobs, and they explained everything in great detail, so there could not be any misunderstanding about any of the process of buying a vehicle from the Ford company. Due to this I will be recommending this Ford company to all my friends and relatives .

Consumer response

VERIFIED CUSTOMER The dealership was very clean, all the guys I worked with were exceptional at their jobs, and they explained everything in great detail, so there could not be any misunderstanding about any of the process of buying a vehicle from the Ford company. Due to this I will be recommending this Ford company to all my friends and relatives .

5.0

You asked about Keith Parrett.

You asked about Keith Parrett. I don't know who that is. Chris Jenkins was my sales rep and Terrence Logan was the finance person. Chris was patient with my

Dealer response

Thank you for bringing that to our attention! We're glad to hear Chris Jenkins showed patience during your sales experience and that Terrence Logan assisted you in finance. We appreciate the opportunity to serve you and value your business!

5.0

Blayne made the process of buying a vehicle stress free.

Blayne made the process of buying a vehicle stress free. The entire process from start to finish was exceptional.

Dealer response

We're thrilled to hear about your positive experience! Making the car-buying process stress-free and exceptional from start to finish is always our goal. Thank you for taking the time to share your thoughts, and we hope you enjoy your new vehicle. Safe travels!

5.0

I had a very good experience.

I had a very good experience. Not a lot of xx. Get in get out DONE. I will buy there again!

Dealer response

That's great to hear! We aim for a seamless and efficient process for our customers. Looking forward to serving you again in the future. Thank you for choosing us!

5.0

Awesome.

Awesome. Honestly just awesome. I have been buying from Mr. Stallworth for years. He understands what I need in a vehicle for my family. Thank You!

5.0

Clean, friendly environment, helpful and professional

Clean, friendly environment, helpful and professional staff, knowledgeable or willing to look into answers to our questions. Would definitely recommend and return for future purchases.

Dealer response

We're pleased to hear that our team provided you with a professional and knowledgeable service. Your recommendation means a lot to us, and we eagerly await the opportunity to assist you with any future purchases.

5.0

when I contacted the dealership, I immediately received

when I contacted the dealership, I immediately received an email and then a call back. The inventory on the lot was impressive. Blayde My salesman was awesome. He handled all the paperwork and was very easy to approach and deal with.

Dealer response

Thank you for reaching out! It's great to hear about the prompt response and the impressive inventory we have on hand. We're particularly pleased that Blayde provided such a seamless and friendly experience for you. Your satisfaction is our top priority, and we hope to assist you again in the future.

5.0

Happy with the deal.

Happy with the deal. Took some time to find the right vehicle. Good experience overall

Dealer response

Thank you for sharing your feedback! We're glad to hear you're happy with the deal and appreciate your patience in finding the right vehicle. We always strive for a positive experience for our customers. I look forward to assisting you again in the future!

5.0

Shannon Moore was my dealer.

Shannon Moore was my dealer. He was helpful and worked quickly to get us the car we wanted!

Dealer response

Thank you for the kind review. It's great to hear that Shannon was able to assist you efficiently and ensure you got the car you desired. We always aim to provide the best service, and we're glad Shannon lived up to that promise. Looking forward to serving you again in the future!

5.0

I have bought several vehicles here and I’ve never had a

I have bought several vehicles here and I’ve never had a bad experience. From sales to finance to service, good experience.

Dealer response

Thank you for your ongoing trust and loyalty. We're thrilled to hear that you've consistently had good experiences with us across sales, finance, and service. Your feedback is much appreciated, and we're here to serve you anytime you need!

5.0

The ford dealer first of all was very clean and

The ford dealer first of all was very clean and organized. Or salesperson was very knowledgeable and useful.

Dealer response

Thank you for your feedback! We're glad to hear you found our dealership clean and organized. We take pride in having knowledgeable salespeople. We hope to assist you again in the future!

5.0

Everyone was real nice and made me.

Everyone was real nice and made me.feel very comfortable. My salesman was able to answer all my questions

Dealer response

Thank you for sharing your experience! We're thrilled to hear that our team made you feel comfortable and addressed all your concerns. We hope to assist you again in the future!

5.0

Great guys to work with.

Great guys to work with. Blayde is such a great guy. He is no doubt about it the best!

Dealer response

Thank you for the kind words! We're so glad to hear that Blayde made your experience memorable. We always strive to provide the best service. Come back anytime!

5.0

Only thing I want is it detailed I set up a time for the

Only thing I want is it detailed I set up a time for the repair on the pinion seal on the front diff christian was amazing the guy in finance was great. I simply am waiting on the floor Mats and the repair but would love to have it detailed it was never clean when I purchased it.

Dealer response

I'm sorry to hear that the detailing was overlooked during your purchase. It's great to know that Christian and our finance team took good care of you. We'll make sure to address the detailing, get the floor mats to you, and ensure the repair is completed as agreed upon. Our goal is to ensure your total satisfaction, and we'll work diligently to address your concerns. Thank you for bringing this to our attention.

5.0

Very friendly and extremely hard working for there

Very friendly and extremely hard working for there customers and always there after the sale

Dealer response

Thank you for the feedback! We're committed to not only providing an excellent buying experience but also ensuring our customers feel valued and supported even after the purchase. Your satisfaction is our top priority, and we're here for you anytime you need us. We appreciate your trust and loyalty!

5.0

Straight forward with dealing with me in getting my new

Straight forward with dealing with me in getting my new Maverick. The entire process was smooth, quick and simple. Very satisfied. *my salesman Austin was great!

Dealer response

Thanks for sharing your feedback! It's great to hear that the process of getting your Maverick was straightforward and efficient. We're glad Austin was there to assist and ensure you had a positive experience. We aim to keep every transaction smooth for our valued customers like you. Enjoy your new Maverick!

5.0

Had a great experience at Mullinax with Holly as my

Had a great experience at Mullinax with Holly as my salesperson. Very happy with the service and price.

Dealer response

We're glad to hear you had a great experience with Holly. Thank you for choosing us, and we hope you enjoy your vehicle!

5.0

The salesman, Jacob, was very interested in making the

The salesman, Jacob, was very interested in making the deal and did what he could to satisfy the customer.

Dealer response

Thank you for your kind words about our salesman, Jacob. We're pleased to hear he was committed to making the deal work and satisfying your needs. We appreciate your feedback and look forward to continuing to provide excellent customer service in the future.

5.0

Gave me good info, accurate time frame, covered all

Gave me good info, accurate time frame, covered all bases. Would recommend them. Here's some more words.

Dealer response

Thanks for the great review RCK! We hope to assist you again in the future. Here are some more words, also. ;)

5.0

Great service from the entire team!

Great service from the entire team! Brennan and Doc worked with us directly, but truly, everyone was exceptional! Great experience!

Dealer response

It's fantastic to hear that you had such a great experience with our team, and specifically with Brennan and Doc. We always aim to provide exceptional service to our customers, and it's wonderful to hear when we've succeeded. Thank you so much for sharing your experience. We look forward to serving you again in the future!

1.0

Didn't like the pressure from the salesman.

Didn't like the pressure from the salesman. Made promises and didn't follow through! I wouldn't recommend that dealer to any of my friends die to this exoerience

Dealer response

We'll work on improving our customer service to provide a more efficient and pleasant experience for our customers. Thank you for bringing these issues to our attention, and we appreciate your feedback. If there's anything else we can do to assist you or make it up to you, please let us know. Your satisfaction is our priority

5.0

My salesman was very knowledgeable and professional was

My salesman was very knowledgeable and professional was easy to work with, answered all questions I had. Would highly recommend

Dealer response

Thank you for sharing your positive experience with your salesman! We're thrilled to hear that he was knowledgeable, professional, and easy to work with, providing you with the answers to all your questions. We appreciate your recommendation, and we're glad to have met your expectations. Thank you for choosing us, and we're here to assist you with anything else you may need in the future. Enjoy your new purchase!

5.0

This dealership is very considerably to not charge

This dealership is very considerably to not charge dealers fees! If I had known about it, I’d have been coming to Mullinax 40 years ago. Thanks for the consideration!!

Dealer response

Thank you so much for the great review!

Dealer response

Thank you so much for the great review! We're glad to hear that you appreciate our No Dealer Fees and Low Upfront® Pricing.

5.0

Great people will work with you anyway they can to make

Great people will work with you anyway they can to make it happen. Walked in and told them what I was looking for and they took us to it. Wasn’t trying to put us in something we didn’t want.

Dealer response

Hey Matt, thank you for your positive review! It's great to hear that our team was able to cater to your specific needs and assist you in finding exactly what you were looking for. Your satisfaction is our priority and we're thrilled to know that you appreciated our no-pressure approach.

5.0

I am very satisfied with the dealer and service.

I am very satisfied with the dealer and service. I want to give cudos to Chris. He was wonderful and very patient.

Dealer response

Thank you so much for your positive feedback! We're delighted to hear that you had a satisfying experience with our dealer and service. Your kind words about Chris and his patience mean a lot to us. We'll make sure to pass this along to him.

Consumer response

Thank you so much! He deserves a bonus for his hard work.

5.0

Everything is good.

Everything is good. That’s all I have to say. I don’t want to write 15 words

Dealer response

Thank you for the 5-star rating! We appreciate your support.

4.0

good service we came in late and were treated very good.

good service we came in late and were treated very good. only wish we could have gone over the operation of the options more thouroughly.

Dealer response

Good Morning Wayne! Thanks for your insight into your experience. If you'd like, we can happily answer any additional questions you may have. Please contact us at your earliest convenience.

5.0

Very good and down to earth salesmen.

Very good and down to earth salesmen. Sam Cannon was a good sales associate and was a great help for picking out my Ford Bronco Sport. Would highly recommend him and the team at Mullinax Ford Mobile.

Consumer response

Great associates at Mullinax Ford Mobile. Would highly recommend the team for picking your new car.

5.0

Wonderful staff.

Wonderful staff. They listened and got us exactly what we wanted! I highly recommend them!

Dealer response

Hi Caitlyn. Thanks for the five-star rating and the wonderful comment about our team. We're glad everyone took good are of you and made your buying experience a positive one. Enjoy your new vehicle! Safe travels.

5.0

I’m so pleased with everything at Mullinax Ford Mobile…

I’m so pleased with everything at Mullinax Ford Mobile… really can’t see me doing business with anyone else… top notch dealership!!!

Dealer response

Thanks for the five stars and the awesome comment about our dealership. We're pleased that our team made your buying experience top notch. Enjoy your new vehicle! Safe travels.