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Mullinax Ford of Mobile

(1,679 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Attentive and professional service.

Attentive and professional service. Addressed all my concerns. Completed work in a timely manner also

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  • Overall experience 5.0
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Dealer response

Thank you for your review, Dave! We're glad our team provided attentive and professional service while addressing all your concerns. We’re always here to help, and we appreciate your feedback!

I had an exceptional experience purchasing my new car,

I had an exceptional experience purchasing my new car, thanks to Blake's outstanding assistance. He provided transparent and detailed information, making my decision effortless. Blake's friendly demeanor, helpful attitude, and expertise truly shone through. His guidance ultimately led me to choose a Ford, and I couldn't be happier with my purchase. Highly recommended!

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review, Alberto! We're thrilled Blake's transparency, expertise, and friendly approach made your car-buying experience exceptional. It’s great to hear you’re happy with your Ford, and we genuinely appreciate your recommendation!

Very professional and I would referral anyone to Ford

Very professional and I would referral anyone to Ford Mullimax and ask for Holly Parnell

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  • Overall experience 5.0
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Dealer response

Thank you for your great review, Tommy! We're glad to hear Holly provided such a professional experience and that you’d recommend her to others. Your support means a lot, and we appreciate your referral!

This is the second time I've worked with Jeremy, and he

This is the second time I've worked with Jeremy, and he gives his best every time! Mullinax makes things really easy and fast! I love the transparency and smoothness of the sale. Will definitely continue to shop at Mullinax!

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Dealer response

Thank you for your fantastic review, Shelby! It's great to hear that Jeremy provided excellent service once again and that the process was smooth and transparent. We appreciate your loyalty and look forward to helping you with your next purchase!

Did not like dealing with salesman Salamone.

Did not like dealing with salesman Salamone. Mullinax Ford is great place to deal with.I’ve brought 4 trucks. All good experiences except with salesman Salesman. He made me feel unimportant buying a used truck

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  • Overall experience 4.0
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Dealer response

Thank you for sharing your feedback, James. While we're glad to hear you’ve had great experiences with us in the past, we’re sorry that this one didn’t meet your expectations. Your input is important, and we’ll work to ensure every customer feels valued, no matter the purchase.

James is a great salesman and person.

James is a great salesman and person. He truly helps the customer and is honest about the customer’s options.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We’re delighted to hear that James provided honest and helpful assistance during your experience. We appreciate your kind words and look forward to serving you again!

Our salesman Salomon was great!

Our salesman Salomon was great!! We bought from him in 2023 as well. Very professional

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Dealer response

Thank you for your kind review! It’s wonderful to hear that Salomon provided you with great, professional service again. We truly appreciate your continued trust and look forward to assisting you in the future!

Up front pricing.

Up front pricing. No need to go anywhere else. Great service too. And it's a FORD. BLAKE and JONATHAN were very knowledgeable as well. They made the purchase easy.Doc in finance was also very knowledgeable.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We’re glad Blake, Jonathan, and our finance team made your purchase smooth and enjoyable with their expertise. It’s great to hear you value our upfront pricing, and we’re here whenever you need us!

Mike Stebier is the best!

Mike Stebier is the best!! This was the fourth vehicle we've bought from Mullinax. Always a good experience. The no added fees is a big factor in our buying decision.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your fantastic review! It’s wonderful to hear that Mike continues to provide such great service and that you’ve trusted us for four vehicle purchases. We truly appreciate your loyalty and are glad our no-added-fees policy makes the process even better!

“Mullinax Ford and Jeremy made buying my Maverick a

“Mullinax Ford and Jeremy made buying my Maverick a breeze! Exceptional service, transparent pricing, and a team that truly cares. Highly recommend them for an amazing car-buying experience!”

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review, Nate! We're thrilled that Jeremy made purchasing your Maverick such a smooth and enjoyable process. Your recommendation means a lot to us, and we’re delighted to have provided a transparent and exceptional experience!

Great experience, can't say enough great things.

Great experience, can't say enough great things. Helpful, and kept me informed on my order progress and was a very pleasant buying experience all around.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind review! We’re thrilled to hear you had such a great experience and appreciated the helpful communication throughout the process. It’s wonderful to know your purchase was pleasant from start to finish!

Mullinnax Airport Blvd store has superior service and

Mullinnax Airport Blvd store has superior service and sales Staff. Very detailed and professional. Will recommend to others for their next vehicle purchases. Thank you for a very great buying experience! ❤️

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review, Jerry! We’re thrilled to hear that our team provided detailed and professional service, making your experience so positive. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you!

Holly Parnell, was very knowledgeable, and and kind, she

Holly Parnell, was very knowledgeable, and and kind, she answered my questions and I would recommend her to family and friends Thanks Holly.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review, Keith! We’re thrilled to hear that Holly provided you with knowledgeable and kind service, answering all your questions. Your recommendation means so much—thank you for trusting us!

Always a great experience and very friendly.

Always a great experience and very friendly. They make sure you get the best deal.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We're so glad to hear that our team consistently provides a friendly experience and works hard to get you the best deal. Your continued trust means so much to us!

Addison was very personable and straightforward.

Addison was very personable and straightforward. Terrance was also very nice to work with. They both made car shopping and purchasing a less stressful experience! I like that the dealership doesn’t charge extra fees. All around a pleasurable buying experience! I’m very happy about my purchase! 😊 This place seems to be an honest dealership!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your wonderful review, Nichole! We’re so glad Addison and Terrance made your car shopping experience straightforward and stress-free. It’s great to hear you appreciated the no extra fees and honest service—enjoy your new vehicle!

Straight to the point and no sly deals.

Straight to the point and no sly deals. They are upfront about their pricing and they put no pressure on any purchase. Highly recommend.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We’re glad you appreciated our straightforward approach, transparent pricing, and no-pressure environment. Your recommendation means a lot, and we’re here to help anytime you need us!

A good clean dealership with quality sale personnel.

A good clean dealership with quality sale personnel. Really liked the finance personnel. 👍 thumbs up..

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind review! We’re happy to hear you appreciated our clean dealership, quality sales team, and finance staff. Your thumbs-up means a lot, and we look forward to serving you again!

Sam was courteous and professional.

Sam was courteous and professional. It was a very easy process, unlike many other dealer experiences I have endured.

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  • Overall experience 4.0
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Dealer response

Thank you for your review, Clark! We’re thrilled to hear that Sam’s courteous and professional approach made the process easy for you. Your satisfaction means a lot, and we’re grateful for the opportunity to serve you!

Great selection and fantastic staff.

Great selection and fantastic staff. Our salesman, Chris, was unbelievably knowledgeable--answered every question, including the dumb ones. Could not be more pleased.

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review! We're delighted to hear that Chris provided such knowledgeable and helpful service, answering all your questions with care. It's wonderful to know you’re so pleased with your experience, and we look forward to assisting you again!

Courteous and respectful.

Courteous and respectful. Didn’t like the change from ford credit to five third bank without my agreement but not complaining

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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

Leland, thanks for taking the time to leave a review! We appreciate your feedback and are glad you found our team courteous and respectful. Regarding the financing, we apologize for any confusion caused by the change to Fifth Third Bank. We'll be sure to review our processes to ensure clearer communication with our customers in the future. We appreciate your understanding and hope you're enjoying your vehicle!

I bought an F150 XLT in 2017, dealt with Shawn Ewbanks,

I bought an F150 XLT in 2017, dealt with Shawn Ewbanks, who was great. The entire process was fantastic, so in 2024 when ready to trade, I came back. This time I had the pleasure of dealing with Derek Anlage. I could not have been happier with the service and expertise that Derek gave me. I looked around at other dealerships, but no one met Mullinax quality in knowledge and service, thus I came back for my second F150 with Mullinax. I tell everyone how pleased I have been!

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  • Overall experience 5.0
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Dealer response

Thank you for your amazing review! We’re thrilled to hear about your continued satisfaction and that both Shawn and Derek made your experiences exceptional. Your loyalty and kind words mean so much, and we’re honored to have helped you find your second F150!

I like the non haggle price concept.

I like the non haggle price concept. Hadn’t used this before. Simplified everything. From the salesman to the finance mgr everything was top notch. Kudos for the finance man, he tried closing me four times on an extended warranty. With each solid “not interested” he offered another option. Even down to the most basic. As a former VP of Sales, for a major corporation ( ThomsonReuters) I appreciated his selling skills to find some kind of an option.

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  • Overall experience 5.0
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Dealer response

Thank you for your thoughtful review, William! We’re so glad you appreciated our no-haggle pricing and the seamless experience provided by our team. It’s great to hear your perspective on the finance manager’s persistence and professionalism—your insight as a former VP of Sales means a lot to us!

Always a quick and easy process here!

Always a quick and easy process here! This was my 3rd purchase and I will definitely come back in the future.

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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review, Misty! We're thrilled to hear that your experience was quick and easy once again. We truly appreciate your loyalty and look forward to assisting you with your next purchase!

James "Hank" Hankins and Terance Adams are our go to

James "Hank" Hankins and Terance Adams are our go to people and always excellant and treat us great and make the transactions smooth! t

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your excellent review, Cassandra! We're thrilled to hear that Hank and Terance consistently provide you with exceptional service and smooth transactions. We appreciate your loyalty and look forward to assisting you again!

We had a wonderful experience at this dealership.

We had a wonderful experience at this dealership. Our interaction with Colby wad absolutely wonderful

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your great review, Sminchew71! We're so glad to hear you had a wonderful experience and that Colby made your visit exceptional. We appreciate your feedback and look forward to assisting you again in the future!

On time.

On time. Great job on my oil change. They kept my car clean. Good customer service.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review, Brenda! We’re glad your oil change was done on time, and that you appreciated the clean, professional service. We look forward to serving you again!

Purchased a Ford Explorer in 2022; excellent experience!

Purchased a Ford Explorer in 2022; excellent experience! Keith does a stellar job amd knows his stuff.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review, Mike! We’re delighted that Keith provided such a stellar experience during your Ford Explorer purchase. Enjoy your vehicle, and let us know if we can assist you in the future!

Mike is a very friendly knowledgeable salesman, I have

Mike is a very friendly knowledgeable salesman, I have bought 2.cars from him in the last few years, and it has been a great experience each time

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  • Overall experience 5.0
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Dealer response

Thank you for your great review! We're thrilled to hear Mike has provided you with friendly and knowledgeable service for both of your car purchases. Your continued trust means so much to us, and we look forward to helping you again in the future!

Mr. Michael went out of his way to get me the truck I

Mr. Michael went out of his way to get me the truck I wanted getting it to the mobile dealership from Florida. I was very picky it took me since July 1st to find me the truck and price I was welling to pay. Love y’all Mullinax. I would definitely recommend Michael has a sales representative.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your fantastic review, Heidi! We're thrilled Michael went above and beyond to find the perfect truck for you, meeting your needs and budget. Your recommendation means so much to us; we’re here whenever you need us!

It was a low stress event.

It was a low stress event. Everybody I dealt with was very professional and with an upbeat attitude

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  • Overall experience 5.0
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Dealer response

Thank you for your kind review, Steve! We're glad to hear your experience was low-stress and that our team provided professional and upbeat service. We appreciate your feedback and look forward to assisting you again!

Very pleasant to deal with.

Very pleasant to deal with. First class the whole way. I will highly recommend them

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind review, James! We're thrilled to hear you had a first-class experience and appreciate your recommendation. We look forward to assisting you again in the future!

I live in South Carolina and purchased the vehicle by

I live in South Carolina and purchased the vehicle by phone from Mullinax of Mobile Alabama. Shannon and Johnathan worked the any obstacles and shipped the vehicle to me with only 45 miles on it. They have gone out of their way to make sure everything is right and have done an excellent job.

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  • Overall experience 5.0
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Dealer response

Thank you for your excellent review! We're delighted to hear that Shannon and Johnathan went above and beyond to ensure your long-distance purchase was smooth and seamless. Your satisfaction means the world to us, and we’re so glad everything met your expectations!

Very easy to deal with and very satisfying experience.

Very easy to deal with and very satisfying experience. Much better than my local dealer.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your great review, Mark! We’re so glad to hear your experience was smooth and satisfying and that we could exceed your expectations compared to your local dealer. Your support means a lot to us; we’re happy to have earned your trust!

Awesome experience.

Awesome experience. Sales team was great. Finance helped with all issues. Follow up from manage was superb

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your awesome review, Josh! We’re thrilled to hear the sales team, finance department, and management follow-up all made your experience so positive. Your feedback means a lot, and we’re grateful for the opportunity to assist you!

Keith and his staff are the best.

Keith and his staff are the best. I have been a client of his for over 20 years when he was in the Apopka Store. Still the same great service and attention

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  • Overall experience 5.0
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Dealer response

Thank you for your loyal support and excellent review! We're thrilled to hear that Keith and the team continue to provide the same exceptional service and attention you've appreciated over the years. It’s always a pleasure to serve you!

Hank is such a good guy, this is the second vehicle I

Hank is such a good guy, this is the second vehicle I have bought from him. He has been the one my family has used for years.

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  • Overall experience 4.0
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  • Shopped for a used car
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Dealer response

Thank you for your loyalty and kind words, Todd! We're delighted that Hank has earned your trust over the years and made your second purchase just as positive. We look forward to helping you and your family for many years to come!

I had a great overall experience with Mullinax Ford.

I had a great overall experience with Mullinax Ford. Everyone was very helpful and made the buying experience easy.

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  • Overall experience 5.0
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Dealer response

Thank you for your great review, Brad! We're glad our team made your buying experience easy and enjoyable. We appreciate your trust and are here whenever you need us!

We have bought vehicles from Mullinax in the past.

We have bought vehicles from Mullinax in the past. They are knowledgeable, helpful and courteous.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your great review, RPelletier! We’re glad to hear you've consistently found our team to be knowledgeable, helpful, and courteous. We appreciate your continued trust and support!

Outstanding service, they understood what I wanted and

Outstanding service, they understood what I wanted and what I was looking for and made it happen.

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  • Overall experience 4.0
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Dealer response

Thank you for your outstanding review, Labarry2002! We’re glad to hear the team understood your needs and made it happen for you. We appreciate your feedback and are here whenever you need us!

Customer service is top notch.

Customer service is top notch. The dealership is modern, clean and comfortable. This particular dealer had a great selection of autos that I was interested in buying.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your great review, Powiley118! We’re glad to hear you enjoyed the top-notch customer service and the comfortable, modern atmosphere. It’s wonderful to know our selection met your needs!