Cass Burch Chrysler

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
104 lifetime reviews.

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  • 5.0 out of 5
    April 19, 2021

    it took a week to do a one hour job, they had to order the part, they put very good tires on while wai.ting on the part, that part of the service was great.... one week to order a part

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review Bill! We are sorry to hear about your frustration with how long your part took to order, trust us we get frustrated too! All... the factories were shut down last year due to Covid and are still trying to catch up on all the orders so it takes longer than normal to get orders in. We are almost caught up and will back to our usual quick parts ordering and service!! We hope you come back for service again and we will make sure to give you great 5 star service!! Have a great day :)

  • 5.0 out of 5
    April 13, 2021

    Got my Jeep Cherokee 2020 a full service before a trip it was nice and easy process. Drop the jeep off at 10 and picked it up at 1

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2021

    Cass Burch has a wonderful staff. Willing to get the problem solved. They always do a great job with servicing my Jeep. Couldn't ask for a better customer... service team.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 18, 2021

    they did a great job getting me in when my car would no start

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    February 17, 2021

    Went in for a recall. Ended up paying for them to repair my fog lights for the 4th time. An electric issue should definitely be covered under warranty... or at least guarantee their work so I don?t have to keep paying out of pocket when the bulbs rattle loose again. Other than that, they did a great job repairing the recall.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 3.0 out of 5
    February 16, 2021

    They always do a good job. I can not rate the repair part it hasn?t been long enough.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 8, 2021

    We have purchased 4 cars from Cass Burch and use the service department. We have always had a great experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 8, 2021

    I had a great experience at Cass Burch in Valdosta, GA. I brought my 2020 Jeep Gladiator in for routine service. I didn?t wait long at all and they even... replaced my windshield wipers for free.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Cliff Coppenbarger, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

  • 5.0 out of 5
    December 7, 2020

    Excellent service. Frank was very attentive and service was exceptionally speedy.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Melinda Hardie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.

  • 5.0 out of 5
    November 18, 2020

    My experience is always great when I come for vehicle maintenance.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Kathy Graham, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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