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Reviews

Average Ratings

5.0
76 lifetime reviews.
  • The buying experience I was Hoping to find.

    Cass Burch dealership in Valdosta Ga. was the 2nd place me and my son tried to work a deal on a truck he liked and wanted. The first experience di...


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    Cass Burch dealership in Valdosta Ga. was the 2nd place me and my son tried to work a deal on a truck he liked and wanted. The first experience didn't go so well, and needless to say, we decided not to deal with them. Cass Burch restored my hope in finding what I was looking for. Brett West was our salesman and he did an excellent job of helping us and was able to get the deal we wanted on the truck my son found on their lot. The whole experience was as pleasant as it can be.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience for my family! Will be back!

    Purchasing the car was a great experience. Brett West made the whole process easy. Brett is very helpful and does not make you feel pressured to b...


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    Purchasing the car was a great experience. Brett West made the whole process easy. Brett is very helpful and does not make you feel pressured to buy. This is the 2nd automobile we have purchased from Brett, and the 5th total from Cass Burch. We will not hesitate to purchase another vehicle in the future from Cass Burch and Bret West.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Comfortable vehicle purchase

    We had been looking for a very specific used. low mileage Jeep Grand Cherokee Limited for several months online and we had visited some dealership...


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    We had been looking for a very specific used. low mileage Jeep Grand Cherokee Limited for several months online and we had visited some dealerships and had our name on a list if what we wanted became available. Brett West had what we wanted but it was brand new and we were looking for a 1-2 year old car. Brett took the initiative and took on the task of locating exactly what we wanted and found it. He was extremely knowledgeable, professional, and courteous. His low pressure sales process is exactly what we were looking for. We will need another Jeep in 5-7 years and will simply come see Brett.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Brett West Best Saleman!!

    First, I would like to say thank you to Brett West. He has made the buying process both enjoyable and stress free. His positive attitude and up-be...


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    First, I would like to say thank you to Brett West. He has made the buying process both enjoyable and stress free. His positive attitude and up-beat demeanor encourages you to do repeat business, time and again. Every time i have entered the show room, he greats me by name, and that to me goes a long way. Again I would like to thank Brett West and the Cass Burch team for an amazing experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Second Purchase From Brett West

    We Live in Jasper Fl and make the drive to see Brett West and the Cass Burch team any time we need service or a new vehicle. This makes the second...


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    We Live in Jasper Fl and make the drive to see Brett West and the Cass Burch team any time we need service or a new vehicle. This makes the second new vehicle we have bought from Brett and he makes it SO EASY AND SIMPLE!! No Pressure and Really knows how to treat his customers!! Thank you Brett for always making us feel at home!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Patriot

    I can't say enough good things about working with Brett West at Cass Burch in Valdosta. We have purchased two vehicles from him. He worked so hard...


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    I can't say enough good things about working with Brett West at Cass Burch in Valdosta. We have purchased two vehicles from him. He worked so hard to get us the car we wanted, even though we didn't think we had a prayer of getting it financed, due to a major life change in my life. My husband and I have been calling Brett over the last couple of years, just waiting for the right time to trade in our Calibre. He was so positive, telling us the exact time it would work out the best for us. When things were not financially as positive for us this time, he went out side the box to help us get financing for our new Jeep. He is positive, friendly, helpful, and plays no head games, like so many car dealers do. I will always return to Brett to buy a new car, and tell anyone who is in the market for a new car to call Cass Burch and ask for him. I have never had anyone anywhere be fairer with me, or bend over backwards to help us like Brett West.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service an sales personal Brett

    Brett is by far the best sales personal I have ever dealt with I have bought from all over the country he's has made all my buy simple an a pleasu...


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    Brett is by far the best sales personal I have ever dealt with I have bought from all over the country he's has made all my buy simple an a pleasure to do business with an Cass burch as a dealership an service is top of the line strait across the board

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Recent Purchase

    To all, I've been trying for the past three years to purchase a new vehicle. I've been through practically every dealership in town in hopes of si...


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    To all, I've been trying for the past three years to purchase a new vehicle. I've been through practically every dealership in town in hopes of sitting in a newer 2014-current model vehicle, and have always left in disappointment. I decided to give it another shot and pursued Cass Burch. I heard of the great customer service and military appreciation they give to their customers. I set an alert via email saying that I was interested in purchasing a pre-owned 2008 Jeep Compass. Went to the dealership and was introduced to one of the salesman, Brett. We went around the lot and looked for cars of the equivalent then got down to the paperwork. He then tells me that I am approved to purchase a new 2016 model. I was a little surprised. My credit is short of stellar, so I was sure going into the dealership I would have some low expectations. I'm very thankful that he was able to help me out with all questions I had and the paperwork process. It was a pleasant experience and the customer service was OUTSTANDING. Wow, is all I can say. Now I drive around in a beautiful D. Grey Jeep Compass and have room to venture off to places in style. I can't thank you enough Brett. If you are in the market to purchase a new vehicle, especially if you are a military service member, I highly recommend seeing Brett from Cass Burch.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Recent Purchase

    To all, I've been trying for the past three years to purchase a new vehicle. I've been through practically every dealership in town in hopes of si...


    Show Full Review

    To all, I've been trying for the past three years to purchase a new vehicle. I've been through practically every dealership in town in hopes of sitting in a newer 2014-current model vehicle, and have always left in disappointment. I decided to give it another shot and pursued Cass Burch. I heard of the great customer service and military appreciation they give to their customers. I set an alert via email saying that I was interested in purchasing a pre-owned 2008 Jeep Compass. Went to the dealership and was introduced to one of the salesman, Brett. We went around the lot and looked for cars of the equivalent then got down to the paperwork. He then tells me that I am approved to purchase a new 2016 model. I was a little surprised. My credit is short of stellar, so I was sure going into the dealership I would have some low expectations. I'm very thankful that he was able to help me out with all questions I had and the paperwork process. It was a pleasant experience and the customer service was OUTSTANDING. Wow, is all I can say. Now I drive around in a beautiful D. Grey Jeep Compass and have room to venture off to places in style. I can't thank you enough Brett. If you are in the market to purchase a new vehicle, especially if you are a military service member, I highly recommend seeing Brett from Cass Burch.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Happy Repeat Customer

    Always a pleasure dealing with Brett!! He has sold us multiple vehicles and we will be back next time!! Easy and Fast, no Hastle!! We Highly Recom...


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    Always a pleasure dealing with Brett!! He has sold us multiple vehicles and we will be back next time!! Easy and Fast, no Hastle!! We Highly Recomend Him!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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