Reviews

Average Ratings

4.8
111 lifetime reviews.
  • Not happy.

    This place deserves less than one star. I took my car here to get replaced and they kept it for over two weeks, making up excuses as to why they h...

    Dealer Response

    It sounds like your visit here at Thomasville Ford Lincoln did not live up to our expectations?which is not what we like to hear. Rest assured we...


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    This place deserves less than one star. I took my car here to get replaced and they kept it for over two weeks, making up excuses as to why they haven't worked on my car. If you take it here you will be disappointed.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It sounds like your visit here at Thomasville Ford Lincoln did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (229) 226-5133 and we will do our best to make this better. We hope to hear from you soon.


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  • Good service

    Service rep was prompt and curtious. The service was speedy and that is always a good thing.

    Dealer Response

    Andy, we're happy to your you received prompt and courteous serviced! Please let us know if there is ever anything else we can do for you! Safe tr...


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    Service rep was prompt and curtious. The service was speedy and that is always a good thing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Andy, we're happy to your you received prompt and courteous serviced! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Not what we were told.

    When we were sitting down with the salesman we specifically asked if the car we were negotiating for was the car we were test driving. The salesm...


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    When we were sitting down with the salesman we specifically asked if the car we were negotiating for was the car we were test driving. The salesman assured it was, there should be no differences. We also said we wanted to make sure the key replacement and extended warrantee were part of the price we were negotiating, he said yes. We also wanted to make sure the payoff on the trade-in would be made before the next payment, of course it was a yes. Fast forward over 2 hours later, almost 8pm, papers have been signed after arguing about then adding on costs for key replacement, pulls the car up and it is NOT what we test drove. Salesman said boss said to get the other one. This one didn't have power seats, I was okay with that. It was late, we were tired and needed to go pick up our kid. We should have left the vehicle because once we got home it had numerous other differences. No dual climat control, no automatic front seats, no push button gold down back seats, no back up sensors, no keyless entry pad on the door (realised this only after locking myself out). Now 3 weeks later the payment for the old car has also drafted. Now we have to wait a month for that 450$ back too. Overall we had a bad experience and when we need to trade in for something bigger or buy my husband a new truck, we will go elsewhere.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thomasville Ford

    Thomsville Ford goes out of their way to get you in a car.

    Dealer Response

    Thanks, Elicia. Our staff works hard to go above and beyond for all of our valued guests and we are so happy that your experience has reflected th...


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    Thomsville Ford goes out of their way to get you in a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Elicia. Our staff works hard to go above and beyond for all of our valued guests and we are so happy that your experience has reflected that. Thanks!


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  • Repair

    Great team! Wonderful service and great job with my repair

    Dealer Response

    We really appreciate your feedback! At Thomasville Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take...


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    Great team! Wonderful service and great job with my repair

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! At Thomasville Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Service review

    Excellent service and sales department, would and have recommended this dealership to family and friends.

    Dealer Response

    Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Thomasville Ford Linc...


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    Excellent service and sales department, would and have recommended this dealership to family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Thomasville Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Great Service

    The staff was friendly. The waiting area is comfortable and inviting. The service was quick.

    Dealer Response

    Lisa, your positive review means a lot to us and we?re happy we could help you! If there is anything else we can do to assist you, please let us k...


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    The staff was friendly. The waiting area is comfortable and inviting. The service was quick.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lisa, your positive review means a lot to us and we?re happy we could help you! If there is anything else we can do to assist you, please let us know! Take care!


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  • Service

    I had a recall to be done..it was completed quickly... friendly staff..


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    I had a recall to be done..it was completed quickly... friendly staff..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service!

    I drive from Valdosta to Thomasville Ford which is 45min away from my home, when I have a Ford dealer 10min away from my home here. But this deale...


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    I drive from Valdosta to Thomasville Ford which is 45min away from my home, when I have a Ford dealer 10min away from my home here. But this dealer has excellent service and makes me feel so much better about the type of service I am receiving. The staff continues to update me on what is being done to my vehicle as well as how much longer it will take to complete the service. This service is what I expect when I am spending my hard earned money. So I will continue to come. The staff and service is second to none!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fantastic, considerate and thoughtful

    They were thoughtful and didn't treat like I didn't know what I was saying! They did the work professionally and at a reasonable price in a reason...


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    They were thoughtful and didn't treat like I didn't know what I was saying! They did the work professionally and at a reasonable price in a reasonable time frame. I thank God for "Ford " in Thomasville!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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