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Reviews

Average Ratings

4.8
Average based on 48 reviews
  • Best car buying experience I've ever had!

    I searched for the car I wanted on cars.com and sent a request for availability through the website after business hours. First thing the next mor...


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    I searched for the car I wanted on cars.com and sent a request for availability through the website after business hours. First thing the next morning, the sales rep called me and gave me further details about the vehicle. I arranged to come see the vehicle after work that evening, and after test driving it, the sales rep got me approved for financing and my wife and I took the vehicle home that night. Several days later, the first time we needed gas, we discovered the gas gauge was reading 3/4 when the tank was full. Being a six year old vehicle, the dealer would not be legally bound to fix this, but they promptly agreed to repair the problem, even providing a loaner car while mine is in the shop.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Best Car Buying Experience!

    We want to give a personal shout out to Chris for making our car purchasing experience so easy and enjoyable. Alford motors is outstanding and we'...


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    We want to give a personal shout out to Chris for making our car purchasing experience so easy and enjoyable. Alford motors is outstanding and we'd definitely purchase another vehicle from them again!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Be careful

    I purchased a certified 2008 Ford Explorer from Alford Motors, and shortly after I purchased it the computer said "oil change needed soon". The de...


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    I purchased a certified 2008 Ford Explorer from Alford Motors, and shortly after I purchased it the computer said "oil change needed soon". The dealership assured me that they had changed the oil, so I reset the indication on the computer. A few months later I took it for an oil change, and when the technician removed the air filter, it looked like it had never been changed since the car was new. It certainly didn't get that dirty in the few months I had owned it. Clearly, Alford Motors didn't do all they said they did before they sold me the vehicle. A few months later, I received an email from my sales representative, and when I attempted to reply, my reply was returned as undeliverable. I'll never again buy a vehicle from Alford Motors.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Great service

    My salesman Jason Karmales did an awesome job in putting me in a car that was right for my budget. Then the finance lady did an awesome job in get...


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    My salesman Jason Karmales did an awesome job in putting me in a car that was right for my budget. Then the finance lady did an awesome job in getting me a low APR rate. I was expecting to be at the top of the chart but she worked until someone gave me a good rate.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Mervin Chance

    Alford motors has a professional and well trained staff. Their work is excellent and their customer service is the best I have experienced in the ...


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    Alford motors has a professional and well trained staff. Their work is excellent and their customer service is the best I have experienced in the area.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great service

    Service my SUV ignition lock up, they unlock it, thanks Alford Motors


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    Service my SUV ignition lock up, they unlock it, thanks Alford Motors

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • ezell

    Our salesman was very friendly and very helpful with buy my car


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    Our salesman was very friendly and very helpful with buy my car

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service

    I have bought a couple cars from Alford now. I suggest you see Whittney, he is extremely helpful and willing to go the extra mile. Friendly staff ...


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    I have bought a couple cars from Alford now. I suggest you see Whittney, he is extremely helpful and willing to go the extra mile. Friendly staff and no pressure to purchase a vehicle.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great service and the employees are very friendly

    I've been doing business at Alford's for the last 10 years. They have always been outstanding in doing all of my work at the dealership.. I highly...


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    I've been doing business at Alford's for the last 10 years. They have always been outstanding in doing all of my work at the dealership.. I highly recommend them...

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great Service..friendly staff!!

    Nicest staff. Not pushy at all which is what I like. Purchased a vehicle and got a great deal. I also got a very good price for my trade in. Best ...


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    Nicest staff. Not pushy at all which is what I like. Purchased a vehicle and got a great deal. I also got a very good price for my trade in. Best staff around and if you have any issues..they take care of you.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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