Nalley GMC

Ask for Sally in sales and/or Grant in finance they will make you feel right at home and eager to listen and answer any questions that you may have. No one hates car shopping more than I do. BUT Nalley GMC made my car shopping a quick and painless experience without the feeling of being rushed. Everything was taken care of online and when I went in to sign and pickup my vehicle I was in and out in under an hour.

I had an amazing experience with the service department at Nalley GMC. I showed up on a Friday afternoon without an appointment, and they were able to get me in right away. Despite the late timing, they quickly diagnosed the issue with my truck, found the necessary parts, and had everything fixed and ready to go by 6 PM. What really stood out to me was their communication throughout the process. They kept me updated on their progress, which gave me peace of mind and made the whole experience smooth and stress-free. Exceptional service from start to finish! Highly recommend!

Was in communication with someone from dealership and then all of a sudden I never heard back from them. I’m not gonna beg someone to sell me a vehicle. You either do or you don’t

I have had issues with my 2022 Canyon in which sometimes the key will not come out of the ignition after placing in Park & shutting it off. This has been a difficult service as it is intermittent. Parts were ordered and this service went well. Excellent customer service with Leslie (prior to & during service), Julianne at check in and the shuttle driver Kayla. All were friendly and I felt importance as a customer (even though vehicle issues are frustrating). Great job, thanks!

met outside when i drove up, employee wanted make sure if i needed anything else i may have needed. very helpful

Uses the MSRP price to list in Cars.com, but when you call they add $10k too the price. Not a good way to do business. It's really not fair to the other honest dealers, too.

Have a great experience and it?s all about quality than quantity.

I would not recommend doing business with this dealership. I reached out a few weeks ago about a new GMC Yukon. Originally, the salesman quoted me a $10,000 market adjustment to the vehicle. I passed and moved on to another dealership. There are plenty of dealerships out there that are not charging market adjustments. The Nalley sales manager, Mark Walker, reached back out to me a week or so later wanting to close a deal. I offered the MSRP and Nalley price listed on the dealership's website and confirmed that a market adjustment would be a deal breaker. The sales manager raised the online price to include a hidden market adjustment in the buyer's order. Save yourself some trouble and negotiate in a professional manner with a different dealership.

For those that have written negative reviews. I completely disagree. I have been with Nalley for 3 months as a new resident of the area. I have been a car owner for more than 35 years. I have lived in 11 states over the last 20 years. I have never had such an accommodating experience with pure professionalism. Mike, Ashley and Chris have to be some of the most professional and considerate service representatives I have ever worked with. Timely should be part of their motto. The service techs have never allowed either one of my vehicle to leave with a problem. Moreover, it seems that they go above and beyond in the safety and comfort of knowing when I leave I have had the best underneath and throughout my vehicles. The experience is on of high standards in operation. The shop is spotless, that alone let me know visually that I was in the right place. Nalley is fortunate to have the staff and team they have assembled. I recommend the Nalley team to all passing through or residents in place. This experience will change your life with vehicle maitenance. Visit Nalley in Brunswick, GA. Thank you Nalley team for all you do. I will forever be your loyal customer, as I am now nearing retirement age and have finally settled in your area. Respectfully, Reginald Hall New lifetime customer.

Everything was okay with the service. Everyone was very nice