Nalley GMC

3.9
(69 reviews)
Visit Nalley GMC
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00pm–4:00pm
Sunday Closed Closed

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New (912) 580-3924 (912) 580-3924
Used (912) 580-3938 (912) 580-3938
Service (912) 580-3934 (912) 580-3934

Inventory

See all 199 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2020.
Nalley Automotive in Brunswick Ga treats the needs of each customer with sincerity. We know you can choose to do business any where; when you choose us we enjoy the challenge of meeting and exceeding your expectations every time! Allow us to demonstrate our commitment of excellence to you!

Our experienced staff whether in service parts or sales is eager to share their knowledge with you. We encourage you to browse our stellar line-up of Honda-Buick-GMC-Isuzu or one of our Certified/Pre-Owned vehicles.
"It is a Family Tradition"...

Service center

Phone number (912) 580-3934

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00pm–4:00pm
Sunday
Closed

Reviews

3.9
(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Key would not come out of ignition

I have had issues with my 2022 Canyon in which sometimes the key will not come out of the ignition after placing in Park & shutting it off. This has been a difficult service as it is intermittent. Parts were ordered and this service went well. Excellent customer service with Leslie (prior to & during service), Julianne at check in and the shuttle driver Kayla. All were friendly and I felt importance as a customer (even though vehicle issues are frustrating). Great job, thanks!

5.0

Key would not come out of ignition

I have had issues with my 2022 Canyon in which sometimes the key will not come out of the ignition after placing in Park & shutting it off. This has been a difficult service as it is intermittent. Parts were ordered and this service went well. Excellent customer service with Leslie (prior to & during service), Julianne at check in and the shuttle driver Kayla. All were friendly and I felt importance as a customer (even though vehicle issues are frustrating). Great job, thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mark, thank you for your kind words. I feel our service department is what makes Nalley Brunswick Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Best, Chris Phillips - General Manager

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5.0

excellent customer service

met outside when i drove up, employee wanted make sure if i needed anything else i may have needed. very helpful

5.0

excellent customer service

met outside when i drove up, employee wanted make sure if i needed anything else i may have needed. very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Wayne! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Best, Chris Phillips - General Manager

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1.0

Buyer Beware

Uses the MSRP price to list in Cars.com, but when you call they add $10k too the price. Not a good way to do business. It's really not fair to the other honest dealers, too.

1.0

Buyer Beware

Uses the MSRP price to list in Cars.com, but when you call they add $10k too the price. Not a good way to do business. It's really not fair to the other honest dealers, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jason, our customers are our top priority, and it is concerning to read we didn’t meet your needs. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Best, Chris Phillips - General Manager

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5.0

Service of my 2021 GMC Denali

Have a great experience and it?s all about quality than quantity.

5.0

Service of my 2021 GMC Denali

Have a great experience and it?s all about quality than quantity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Chris Phillips - General Manager

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1.0

Look elsewhere

I would not recommend doing business with this dealership. I reached out a few weeks ago about a new GMC Yukon. Originally, the salesman quoted me a $10,000 market adjustment to the vehicle. I passed and moved on to another dealership. There are plenty of dealerships out there that are not charging market adjustments. The Nalley sales manager, Mark Walker, reached back out to me a week or so later wanting to close a deal. I offered the MSRP and Nalley price listed on the dealership's website and confirmed that a market adjustment would be a deal breaker. The sales manager raised the online price to include a hidden market adjustment in the buyer's order. Save yourself some trouble and negotiate in a professional manner with a different dealership.

1.0

Look elsewhere

I would not recommend doing business with this dealership. I reached out a few weeks ago about a new GMC Yukon. Originally, the salesman quoted me a $10,000 market adjustment to the vehicle. I passed and moved on to another dealership. There are plenty of dealerships out there that are not charging market adjustments. The Nalley sales manager, Mark Walker, reached back out to me a week or so later wanting to close a deal. I offered the MSRP and Nalley price listed on the dealership's website and confirmed that a market adjustment would be a deal breaker. The sales manager raised the online price to include a hidden market adjustment in the buyer's order. Save yourself some trouble and negotiate in a professional manner with a different dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, Chris Phillips - General Manager

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5.0

# 1 in my book for car service

For those that have written negative reviews. I completely disagree. I have been with Nalley for 3 months as a new resident of the area. I have been a car owner for more than 35 years. I have lived in 11 states over the last 20 years. I have never had such an accommodating experience with pure professionalism. Mike, Ashley and Chris have to be some of the most professional and considerate service representatives I have ever worked with. Timely should be part of their motto. The service techs have never allowed either one of my vehicle to leave with a problem. Moreover, it seems that they go above and beyond in the safety and comfort of knowing when I leave I have had the best underneath and throughout my vehicles. The experience is on of high standards in operation. The shop is spotless, that alone let me know visually that I was in the right place. Nalley is fortunate to have the staff and team they have assembled. I recommend the Nalley team to all passing through or residents in place. This experience will change your life with vehicle maitenance. Visit Nalley in Brunswick, GA. Thank you Nalley team for all you do. I will forever be your loyal customer, as I am now nearing retirement age and have finally settled in your area. Respectfully, Reginald Hall New lifetime customer.

5.0

# 1 in my book for car service

For those that have written negative reviews. I completely disagree. I have been with Nalley for 3 months as a new resident of the area. I have been a car owner for more than 35 years. I have lived in 11 states over the last 20 years. I have never had such an accommodating experience with pure professionalism. Mike, Ashley and Chris have to be some of the most professional and considerate service representatives I have ever worked with. Timely should be part of their motto. The service techs have never allowed either one of my vehicle to leave with a problem. Moreover, it seems that they go above and beyond in the safety and comfort of knowing when I leave I have had the best underneath and throughout my vehicles. The experience is on of high standards in operation. The shop is spotless, that alone let me know visually that I was in the right place. Nalley is fortunate to have the staff and team they have assembled. I recommend the Nalley team to all passing through or residents in place. This experience will change your life with vehicle maitenance. Visit Nalley in Brunswick, GA. Thank you Nalley team for all you do. I will forever be your loyal customer, as I am now nearing retirement age and have finally settled in your area. Respectfully, Reginald Hall New lifetime customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Reginald, Nalley Brunswick Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car servicing needs and it was a pleasure working with you. We hope you enjoy your vehicle and we look forward to working with you again! Best, Chris Phillips - General Manager

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5.0

Oil change

Everything was okay with the service. Everyone was very nice

5.0

Oil change

Everything was okay with the service. Everyone was very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Chris Phillips - General Manager

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1.0

I will start by saying I thought this dealership was...

I will start by saying I thought this dealership was different. I couldn't be more wrong. Like many in this current state of the country, they also are practicing a form of bait and switch. Buy with caution. The listed/advertised price will not be what you will be offered. Yes it will be that vehicle, however there will be an additional amount on the offer sheet called "market value adjustment" or something to that effect. In my research that could be upwards of 10k more than MSRP. If you are desperate or don't care about paying MSRP plus the additional 10k than that's good for you. It's not the fact that a dealer can charge what they want, its the fact that that amount is not listed anywhere until you start the negotiation. So don't bother with the online buying tool it will be far above the amount you are thinking. Again if you are testing the waters or serious about buying, ask about the hidden amount before you waste your time.

1.0

I will start by saying I thought this dealership was...

I will start by saying I thought this dealership was different. I couldn't be more wrong. Like many in this current state of the country, they also are practicing a form of bait and switch. Buy with caution. The listed/advertised price will not be what you will be offered. Yes it will be that vehicle, however there will be an additional amount on the offer sheet called "market value adjustment" or something to that effect. In my research that could be upwards of 10k more than MSRP. If you are desperate or don't care about paying MSRP plus the additional 10k than that's good for you. It's not the fact that a dealer can charge what they want, its the fact that that amount is not listed anywhere until you start the negotiation. So don't bother with the online buying tool it will be far above the amount you are thinking. Again if you are testing the waters or serious about buying, ask about the hidden amount before you waste your time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Chris Phillips - General Manager

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5.0

Service

Ashley is always fast and easy to deal with, friendly, and courageous when making an appointment.

5.0

Service

Ashley is always fast and easy to deal with, friendly, and courageous when making an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Ashley was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Chris Phillips - General Manager

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5.0

Customer

Great customer service and professional people . Very knowledgeable

5.0

Customer

Great customer service and professional people . Very knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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