Very pleased with the service--had regular maintenance done and a recall taken care of.
Caine is very professional and he takes the time to explain process, cost and expected time of completion. I was also take back to work and picked up... once my vehicle was complete. The driver oh my so encouraging.
Everything went well at the dealership. Solomon also did a great job of getting a decal installed on the car. There was a problem with the paper work.... The paper work was mailed to the clerks office in Florida, but not until Thursday so we did not go to the clerks office until Monday, so we could not use the car for about a week until we could get the tag transferred.
Friendly staff that go out of the way to help. Service work was fast and done right
Got my vehicle service on a Saturday at a tire store and they told me I needed to replace 4 ball joints. I went to Solomon Chevrolet and they said I had... no problem. Save me $500 or $600.
Very nice and considerate sales team! Josh was my salesman. Allowed me to look at all inventory and told me about incentives. A+ Traded in old escalade... for new one. Best trade in price in the area after I shopped around.
They can not even get the tire pressure right. A sample rotation of tires and the air pressure is still low according to the onboard gauges. This has been... the same from the first day I have owned this truck.
I discovered a leak in my trunk and called my salesman John Sistrunk, he said he would have service call me. I received a call from Service Advisor, Caine... Clayton and they got it right in. He was great and easy to work with. There was a small issue that was taken care of quickly. Wonderful service and great people!!! A Fantastic change from the way a dealership normally treats you after you purchase a car.
Repeat service customer for over 20 years and 7 vehicles with no complaints. Dealership personnel are very attentive and competent. You don't get ignored... while waiting on your vehicle and you get timely call backs if you leave it. Bottom line, I am a repeat customer for a reason.
Great experience response was very courtesy something you look for in a car salesman