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Reviews

Average Ratings

4.0
36 lifetime reviews.
  • Easy as pie.

    I've been looking to buy a car for about a year now. It was my first big purchase. The Massey salesmen were very kind, and approachable. Unlike th...


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    I've been looking to buy a car for about a year now. It was my first big purchase. The Massey salesmen were very kind, and approachable. Unlike the stereotype of salesmen being sharks, they gave me space and time to think over my purchase. When I was ready to make the purchase, the financial advisor took the time to explain everything. She answered all of my questions, and provided clarity. Over all, Massey Automotive in Andalusia, Alabama, is a wonderful place with wonderful people. This is why they deserve all five stars in every category.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Wasted my time.

    Listing had lots of nice pictures, priced at blue book, drove 1 hour n 20 mins. Saleslady asked if i had a trailer, as it wouldnt make it home. S...

    Dealer Response

    Mr. Young I am very sorry about the misunderstanding. As the Internet Sales Manager, I take full responsibility for the situation. I was not awar...


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    Listing had lots of nice pictures, priced at blue book, drove 1 hour n 20 mins. Saleslady asked if i had a trailer, as it wouldnt make it home. Should have mentioned it had problems or told me on the phone when i called.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Mr. Young I am very sorry about the misunderstanding. As the Internet Sales Manager, I take full responsibility for the situation. I was not aware of the overall condition of the vehicle, only that it had some mechanical issues, to which I instructed my employee to relay to you. Typically when we trade for one with that many miles, we do no reconditioning, we price them accordingly, and make them available to the public before we take them to auction. If I had known you would need a trailer, I definitely would have communicated that to you. Again, I apologize for any inconvenience you may have incurred. Respectfully, Cary Langley


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  • The way it should be!

    We purchased a new 2016 Chrysler Town and Country from Massey Auto. I found the car on Cars.com; called Massey and confirmed its availability. W...


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    We purchased a new 2016 Chrysler Town and Country from Massey Auto. I found the car on Cars.com; called Massey and confirmed its availability. We drove there (from Montgomery) the next day. Our salesperson was waiting; had the car ready for our inspection; and after test driving it we were ready to "talk turkey". The sale went smoothly; everyone came away happy and I'm especially happy to be driving my new car. Easiest and most pleasant car buying experience we've ever had. Really nice folks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Efficient Staff!

    I had been searching for a pre-owned Ford F-250 truck for several months. I found what I was looking for on the Massey Automotive website and mad...


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    I had been searching for a pre-owned Ford F-250 truck for several months. I found what I was looking for on the Massey Automotive website and made a call to Tara Edgar, Internet Sales. Tara was relentless in working out the details until I could drive down from Auburn and finalize the transaction. She contacted Mark Valletta, Sales Manager, and he proceeded with getting the purchase process started. Sandy Harrelson, very knowlegeable in her position as Finance Manager, arranged the financing via internet and fax and the paper work was ready whenever I got there. Before I arrived, Brett Tillis, Sales Associate, had the truck detailed and gassed up- ready to go. We went out for a test drive and the rest is history! The staff at Massey is the most efficient that I have ever dealt with!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful Service!!!

    I just bought a new 2015 Dodge Ram 1500 from Massey Automotive and I absolutely love it. Mike Wambles was a great salesman. He did not pressure me...


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    I just bought a new 2015 Dodge Ram 1500 from Massey Automotive and I absolutely love it. Mike Wambles was a great salesman. He did not pressure me or make me feel like I had to purchase a vehicle from Massey. I will definitely return in the future. EVERYONE at Massey was very nice and very helpful!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Eric Lidh

    This is my fifth time to buy from Massey and as always it was an excellent experience. Johnny Duggan has sold me the last three cars including the...


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    This is my fifth time to buy from Massey and as always it was an excellent experience. Johnny Duggan has sold me the last three cars including the 2015 Jeep Cherokee which I purchased three days ago. I got a terrific deal and the process was without sales pressure. Everyone involved made this quick and easy. All of the shop work on the other cars (including my wife's 2011 Chrysler 200 convertible) has been done at Massey also. The service writers and the main mechanic who works on my cars (Gary Musgrove) have been a pleasure to work with. Since virtually nothing has gone wrong with any of the vehicles, shop work has been mostly scheduled maintenance. I recommend this dealership to anyone who is in the market for Jeep, Chrysler or Nissan vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No Problems

    I was helping someone else purchase a car and everything went fast and smooth. No time wasted. Johnny Duggan helped me to find the right vehcile f...


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    I was helping someone else purchase a car and everything went fast and smooth. No time wasted. Johnny Duggan helped me to find the right vehcile for this person. Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service and friendly staff

    I want to say what an enjoyable experience I had at Massey Automotive. This was the first time that I had bought a vehicle in several years. I wil...


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    I want to say what an enjoyable experience I had at Massey Automotive. This was the first time that I had bought a vehicle in several years. I will definitely continue to do business with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Versa Note

    No high pressure sales here. The salesman let my wife and I look at cars and even take a ride alone . When we decided on the 2015 Versa Versa Note...


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    No high pressure sales here. The salesman let my wife and I look at cars and even take a ride alone . When we decided on the 2015 Versa Versa Note, They found our color at another dealer and had it the next day. The paper work process was a "piece of cake" Very easy and fast. This is the second car we have purchased from Massey .... The " Free Oil Change for Life" was a bonus .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly staff-easy to work with-great dealership!

    We received excellent service with friendly staff in every dept that we dealt with. Quick and easy purchase for my daughter's 1st car. Our family ...


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    We received excellent service with friendly staff in every dept that we dealt with. Quick and easy purchase for my daughter's 1st car. Our family recommends Massey Automotive 100% for your next vehicle purchase. We look forward to doing more business with them in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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