They did not call when my part came in. I had to call them. I drop my car off and they did not call me when it was finished. The service manage is very... rude and prejudice.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (601) 602-8171 to discuss your concerns, as your satisfaction is of utmost importance to us. Unknown, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.
My husband and I have bought from Erik Hunter for the last 18 years and would never think of going anywhere else!! They have the best customer service... we have ever experienced and most friendly place you would ever want to go to buy a vehicle! We have never been disappointed in any way with anything from here. Dosset of H’burg is the only place to buy!!
Thank you for choosing Dossett Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your ...next visit!
My family has been doing business at Dosset for many years. We always have a great experience with buying a vehicle and with service. Dosset is a great... dealership with experienced salesman and also in the service department.
Hi there, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for ta...king the time to let the world know about your positive experience. Have a great day!
Mr Eric Thomas made buying our car so smooth, stress free and professional! I highly recommend Dossett and will always buy from them! In the past we have... had painful and pushy experiences elsewhere when buying a car and never did we experience this with Eric or anyone at Dossett! If you’re shopping for a car new or used this is the place to go!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. Until the next time we meet, take care!
They were very quick to get to me on what needed to be repaired in my car. They had me repeat where the problems were and what may likely be wrong. They... called me back promptly with the problems and what they would cost to repair, which ended up being a little less than I thought. They were also quick to properly repari my car and get back to me that it had been fixed.
We look forward to your next visit! Take care!