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Reviews

Average Ratings

3.4
9 lifetime reviews.
  • F250 maintenance

    I have purchased parts from Al Meyer Ford several times in the past with no complaints whatsoever. Recently I took my truck in for service for th...


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    I have purchased parts from Al Meyer Ford several times in the past with no complaints whatsoever. Recently I took my truck in for service for the first time and I noticed they seemed to have an awful lot going on that day. Not sure if they were just busy or shorthanded, but I still got taken care of fairly quickly. Chris, the young man who helped me looked to be doing the work of 2 people and training a new guy at the same time but they were both friendly and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great service!

    I didn't purchase my car from Al Meyer but had a suggestion for oil change and tires. The guy at the front desk was attentive and worked hard to b...


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    I didn't purchase my car from Al Meyer but had a suggestion for oil change and tires. The guy at the front desk was attentive and worked hard to be sure I was pleased with the service. Great work, I'll will back for sure.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service dept

    The service dept was very busy and one guy seemed to know what he was doing- Chris. He was very helpful and had a great personality. I was very pl...


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    The service dept was very busy and one guy seemed to know what he was doing- Chris. He was very helpful and had a great personality. I was very pleased with the service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service department

    I'm always trying to right a review about each place I do business with and with my luck it's either really pleasant or really poor. In this case ...


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    I'm always trying to right a review about each place I do business with and with my luck it's either really pleasant or really poor. In this case really poor. My truck has been in the shop for two weeks today and not a single part even ordered. DO NOT take your vehicle here to be worked on.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Complaint horrible customer service

    I came in on 9/2/16 @ 10:50 the man @ the front desk never acknowledged me he made two personal calls regarding equity for his house for him & his...


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    I came in on 9/2/16 @ 10:50 the man @ the front desk never acknowledged me he made two personal calls regarding equity for his house for him & his wife April. I had to go & find someone to help me. I normally get my car serviced here but wont anymore.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My new favorite car dealer

    Who knew ? The car I was looking for was right here in Lufkin . They made this trade Easy ! Quick,Fast,and in a Hurry . I didn't have to sit all d...


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    Who knew ? The car I was looking for was right here in Lufkin . They made this trade Easy ! Quick,Fast,and in a Hurry . I didn't have to sit all day to buy a car ,and they were able to match my price point . Thank The Lord for All Meyer Ford !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Place

    i had the best experience at Al Meyer Ford. Pure professionals. I wont go anywhere else to purchase or have a vehicle serviced.


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    i had the best experience at Al Meyer Ford. Pure professionals. I wont go anywhere else to purchase or have a vehicle serviced.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Poor customer service

    Bought a sports car from here a year ago, specifically asked if the cars engine had any performance mods to the engine and was told the car was st...


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    Bought a sports car from here a year ago, specifically asked if the cars engine had any performance mods to the engine and was told the car was stock. Drove 3 hours from Dallas to Lufkin bought the car, got home and a few months later I go to get my state inspection done and it turns out the car was missing a cat and had a performance tune that wouldn't allow it to pass inspection. I contacted the dealer showed them the emails from them describing the car was stock and unmoded, I agreed to drive back to have it fixed only to get home and find out all they did was puta cat on the car. I ended up having to pay $1300 in repairs to get it to pass inspection. The service manger needs a lesson in customer service and sales people a lesson on the definition of what a stock car is.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • interent request

    Brad did a great job of following up on my email request. He contacted by email and by phone. Anwsered all of my questions and took the time to li...


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    Brad did a great job of following up on my email request. He contacted by email and by phone. Anwsered all of my questions and took the time to listen and understand what I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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