Horne Ford Lincoln of Nogales LLC

Reviews

4.6 out of 5 4.6
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 13, 2018

    Thanks to Gus and Dallas I got my SUV back quickly and as a bonus it was washed and they cleaned the inside. So glad I bought my SUV at Horne. Best prices.... Great friendly service.

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    Came in for service or repair
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for yo...u! Safe travels!

  • 5.0 out of 5
    July 25, 2018

    Great friendly Customer Service - highly recommend this dealership. . .

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    Came in for service or repair
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    Dealer Response

    George, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please ...let us know! Take care!

  • 5.0 out of 5
    March 9, 2018

    I spend my winters in southern Arizona. I've used Horne Ford for all my service needs for the past 3 winters. They are professional, courteous and provide... excellent service.

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  • 1.0 out of 5
    March 8, 2018

    last visit i was a little judgmental. This visit i actually talked and interacted with the service department and found out that there pretty nice people,... answered all my questions, took great care of my truck and treated me like a person. Thanks. Also a oil change turned into a new car purchase. Was a good day....

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    Came in for service or repair
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    Dealer Response

    Michael, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done ...to make your experience better. If this was the case, please reach out to us at (520) 281-1976 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    March 8, 2018

    Always have had excellent service at Horne Ford... which is why we bought the Escape there!

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    Came in for service or repair
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  • 5.0 out of 5
    July 10, 2017

    They took their time and even test drove my car with me so they can show me how well of a job they've done, I'm satisfied

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  • 4.0 out of 5
    April 14, 2017

    Great attention and explained the work to be done in my truck. Just would expected a car wash after the service, out of that very satisfied. Would expect... a much comfortable waiting area.

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    Came in for service or repair
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  • 4.0 out of 5
    April 7, 2017

    Hassle free purchase of new vehicle and quick service.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    March 22, 2017

    Very pleased with the customer service provided by the service deparyment.

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  • 5.0 out of 5
    February 22, 2017

    I had the best service that I have EVER had at a car dealership for service! I went to Jim Click and they said it would be 4 weeks to schedule a oil change,... Gus got me in THAT day and covered the factory recall repairs! Thank you Horne Ford.

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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Steve Hulland!

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