Griffin Ford-Lincoln, Inc.

Reviews

Average Ratings

3.0
3 lifetime reviews.
  • Great Service

    Purchased my used BMW last week. Great price, and NO HAGGLING!!! Wonderful environment!


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    Purchased my used BMW last week. Great price, and NO HAGGLING!!! Wonderful environment!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Faulty repair job

    Had the misfortune of my husband's truck breaking down on the interstate nearby. The truck had just been 'repaired' with a new fuel pump prior. So...


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    Had the misfortune of my husband's truck breaking down on the interstate nearby. The truck had just been 'repaired' with a new fuel pump prior. So the mechanic knew that it was likely not that, but advised a new fuel pump be put in regardless. They took a week to do it, my hubs had to rent a car to get home. They charged us $910 for their expert repair and it lasted all of 3 hours. We had it towed to another Ford dealer who expertly discovered the real problem was a wire short - $200 repair. I informed Griffin Ford of the problem, who even arranged for the tow to the new dealership. But in the end they refused to pay for the tow or reimburse us for their faulty repair. I have done battle with various places trying to get my money back, but in the end it was my credit card company who helped me. I had to go through arbitration and won!!!! I'm so sorry for anyone who has to deal with them, but if your repair breaks.....do a chargeback and fight your case. Good luck!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Purchase of F150 Ford Pickup

    Salesman and sales manager went to much effort to locate the vehicle that I was seeking. They were very friendly and spent considerable time show...


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    Salesman and sales manager went to much effort to locate the vehicle that I was seeking. They were very friendly and spent considerable time showing me the different functions and how they worked. Got a great deal on a great vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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