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My husband and i recently purchased our first Kia. There was only one niro in stock but it turned out to be just what we were looking for. Jeff, our salesperson,... was great. He was responsive, professional but not pushy. The buying process was quick and easy.
This is the forth or fifth car we have bought from Lawley and we have been treated very good and have always gotten a good deal. Damian is great to work... with and real great person. We bought a Kia Sedona SX. Very nice car. Can not say too much about as we just purchased it
Janelle was very helpful and welcoming, as well as very knowledgeable about the vehicle we purchased. They were prompt about reviewing my credit for eligibility... and allowing me to test drive. They were also willing to work with me on rebates and my trade-in.
Great customer service, speedy repair and easy financial processing
We're happy to hear that you were pleased with the service you received here at Lawley's Team Ford, Raymond! We hope to see you again soon!
I appreciate the online appointment request. Everything went smoothly.
For the most part I have always been very pleased with my service. I would just like to mention a couple things. First, I schedule my appointments online... and both times i get to the service station to be told they can not find the appointment. They always manage to schexule me in, but something is wrong with the online rescheduling. Secondly, it was recommended that my cabin filter be changed on the paperwork. I would not have minded a phone call from the service team asking me if they could replace it. Other than that the service has always been excellent.
Received service with respect and no hassles. Every question was answered. Would recommend to a friend or relative.
As always Eddie did a fantastic job. I never take any of my vehicles anywhere else. Great job!!!
Scheduling can be a chore but Joe Woznick works hard to accommodation our schedule. He keeps us updated on the repair status and has waited after COB... for us to pick up our vehicles. Side note: A quick outside washing of a customer's vehicle after a repair that's taken a majority of the day would earn the dealership more kudos having that 'personal' touch when caring for customers.
I love my new car. The salesman was very knowledgeable and patient. He took the time to explain all the features of the car so I would be familiar with... it. The finance manager was also patient and took the time to make sure I understood my options.
We appreciate your feedback of our Staff's outstanding service, Charlotte! At Lawley's Team Ford, we value our customers and we look forward to seeing... you on your next visit. Take care!