Richard Karr Motors

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 12, 2020

    the truck has been in their service department at least 10 times since October for the SAME issue. they turn the light off and say it's fixed and then... same issue, all this while under warranty. Call Mike Lee in the service department who tells us to take it somewhere else. truck goes some where else and they are able to quickly find the issue. speak to Mr. Goff because why should we pay for something that they could have fixed months ago because it's been the same issue continuously? jump through hoops last week and today, no one is willing to pay for the problem that their mechanics could have fixed MONTHS ago. no more GMC products and def do NOT recommend this dealership or service department

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We acknowledge your review and are currently looking into the events you’ve detailed.

  • 5.0 out of 5
    May 8, 2019

    Great , friendly and always ready to help I can call and they are ready for me when I get there

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 22, 2013

    I have bought cars from Richard Karr Motors and had service done on my cars at Richard Karr Motors. I have always been very pleased with the quality of... their cars and their service. I strongly recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2019

    I came in to get my oil changed at 8 AM on a Saturday. They were thorough and quick-just what I needed with three little ones accompanying me. The coffee... was fresh and the play room was a welcome spot.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2019

    Great customer service. The salesmen were very nice and not pushing you to purchase a vehicle. Working with Thomas Contreras was great. He is very personable... and very informative and willing to work with you. I purchased a XT5 SUV Cadillac. Definitely would purchase a vehicle from them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2019

    The problem with my vehicle was handled very promptly. I was provided with quality transportation while my vehicle was being repaired. All of the dealership... personnel were very very courteous and professional. I was very please with the service and treatment I received.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 1, 2018

    Oil change and tire rotation. Quick and reasonable plus safety check

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2018

    I was greeted immediately by a service rep. The order was taken quickly. In and out in less than 2 hours for oil change, etc., tire rotation, and replacement... of a running light. Have been having my Tahoe serviced at Richard Karr since 2005.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    I always take my car to Richard Kare for service. They have never let me down.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2018

    best experience i have ever had at a dealership. i will definitely refer others to them.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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