Great River Chevrolet GMC Nissan

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 13, 2019

    Ok so was looking at a vehicle online. Called and talked to the salesman (Leon) about the vehicle. Told him I lived a hour away and wanted him to run all... my information over the phone cause I didn’t want to make a hour drive if I didn’t have to. After waiting 3 hrs got a call back saying come on over your approved, bring me a copy of you check stub, license, proof of residency and your down payment. He run the credit. So I tell him we will be there first thing the following morning. After getting over there ,hand him everything drove the vehicle. Everything checked out just like I told him. He comes back after running my credit 3 more times through other places and say the Finance company want do it cause of the miles unless you put way more down. So basically if you want a place to lie to get you there and put multiple credit inquiries on you this is your place.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    Wonderful experience. Everyone was most helpful! Received great assistance when shopping for my vehicle, and when I had it serviced the department was... very accommodating.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Gene, I am so happy to hear you had a wonderful experience at Great River!! Your satisfaction is important to us, so we want to sincerely th...ank you for choosing Great River Chevrolet. We appreciate you taking the time to let us and everyone else know about your experience with us. We sincerely value your business and look forward to your next visit! Thanks, Darby- Customer Experience Manager

  • February 4, 2012

    I found the car I was looking for via Cars.com at this dealer. The salesman I contacted was a nice young man and very professional. I went to see the car,... drove it and bought it. The folks I met there were all nice and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing us to do business with you! It was a pleasure. Customer sales, service and satisfaction is very important to us! Please tell yo...ur friends about us and the next time you are in Natchez--come see us!! Sincerely, Kenny Jackson, General Manager

  • 5.0 out of 5
    May 15, 2018

    I took my car in to be diagnosed. Fortunately, there was nothing wrong with it. The dealership kept my car two days to run thorough checks. I was surprised... they didn’t charge me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mrs. Barnes for the wonderful review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Great River Chevr...olet GMC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks, Darby Customer Experience Manager

  • 5.0 out of 5
    February 17, 2018

    Me and my husband went to look at a Tahoe which 3 hrs away. But, we ended up leaving of the parking lot with it. Glen helped up get it financed at a reasonable... cost. The whole staff was friendly and polite. I truly would recommend them to others and I will back to purchase my next vehicle. Thank you all.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charity Anderson, it's experiences like yours that really keep us motivated! Thank you for shopping with us, we appreciate it. If you ever need anyt...hing else from us, please feel free to give us a call or stop by. Have an awesome day! Darby

  • 1.0 out of 5
    February 13, 2017

    Don't bring your car to these lying people trust me definitely not good services

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 28, 2015

    Terrible Customer Service ! I tried to go to the dealer ship to get my car serviced and repaired. The service Department gave me a date 2 to 3 weeks later.... Unacceptable and terrible customer service.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sorry about your troubles, we do work on an appointment schedule, and due to the loss of a mechanic and being shut down four days for the Christmas ho...lidays, our shop has been backed up about two to three weeks, Please let me know if I can help you in the future, hope you have a happy new year

  • 5.0 out of 5
    November 21, 2014

    We bought a used car from this dealership. These guys stand behind what they sell. They are friendly, easy to talk to, and low pressure. I would send any... of my friends or family to this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2014

    We purchased a used vehicle from Great River and I can honestly say the experience was at the top of. my over 50 years experience with dealers. Good people... who appeared concerned with our needs. They went the extra mile to make sure we were completely satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for these very kind remarks. We want every customer that walks thru our doors to feel the same way. It was a pleasure doing business... with you too! If we can help you any way in the future, please feel free to give us a call. Kenny Jackson, General Manager

  • 5.0 out of 5
    February 18, 2014

    I found a 2007 Nissan Sentry for a great deal. I lived 2 hours away and knew I wanted this car. I spoke with Shane several times and he had the car ready... when I made to the lot during a ice storm. I had a great experience with Shane and Robert. I absolutely love my car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so very much for the kind comments!!! Making sure our customers have a good buying experience is always our #! priority. Hopefully your nex...t visit to Natchez will be under better driving conditions. We sincerely appreciate your business! Kenny Jackson, General Manager