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Reviews

Average Ratings

4.8
53 lifetime reviews.
  • Five Star Nissan of Albany

    Sherry Cox has fabulous customer service skills and is an asset to the Service Dept.

    Dealer Response

    What a great review, Donald! Sherry will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again i...


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    Sherry Cox has fabulous customer service skills and is an asset to the Service Dept.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a great review, Donald! Sherry will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.


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  • A New Beginning!

    I really enjoy them and the time that I spent searching for a new vehicle ! Who is who ? Mr.Woody & Ms.Brenda , came to my rescue and really saved...

    Dealer Response

    Jeremy, thanks for sharing your review! It's wonderful to hear that you had such a great experience with us. Our team is proud of our friendly, ...


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    I really enjoy them and the time that I spent searching for a new vehicle ! Who is who ? Mr.Woody & Ms.Brenda , came to my rescue and really saved me from my situation with my past vehicle! I felt loved , up lifting , words really can't explain how much they've made my year! But To Keep It short and simple, I really enjoyed them and I will certainly refer friends & family because they will get the job done! -J.Bonner

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, thanks for sharing your review! It's wonderful to hear that you had such a great experience with us. Our team is proud of our friendly, helpful service. We look forward to seeing you again, we appreciate your business and your recommendation!


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  • Five Star Nissan of Albany

    Brenda is an excellent representative. Anybody looking for a vehicle you should really talk with her at Five Star Nissan of Albany.

    Dealer Response

    Hello, Shatasha! thank you for the 5-star feedback on Brenda, she is a great asset to our team and she will be delighted to hear your kind words. ...


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    Brenda is an excellent representative. Anybody looking for a vehicle you should really talk with her at Five Star Nissan of Albany.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Shatasha! thank you for the 5-star feedback on Brenda, she is a great asset to our team and she will be delighted to hear your kind words. We appreciate your business and we hope to see you again soon!


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  • Satisfied!!

    Great experience today working with Melvin Harris!! He showed great customer service. I really appreciate his hard work and dedication he displaye...

    Dealer Response

    Thanks for your review! It's great that you had such a positive experience with us; we'll pass along your kind words to Melvin. We appreciate your...


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    Great experience today working with Melvin Harris!! He showed great customer service. I really appreciate his hard work and dedication he displayed in working this deal for me and my family. I will recommend him to those looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! It's great that you had such a positive experience with us; we'll pass along your kind words to Melvin. We appreciate your business and your recommendation, have a great week!


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  • Challengers

    When trying to locate a Dodge Challenger Brenda at Five star Nissan was amazing in helping me in the right direction she was nice and courteous to...

    Dealer Response

    Thanks for sharing your review, Brandon! It's great to hear that Brenda was so helpful. We appreciate you stopping by, please let us know if we ...


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    When trying to locate a Dodge Challenger Brenda at Five star Nissan was amazing in helping me in the right direction she was nice and courteous to my needs and preferences so I recommend five star any day

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your review, Brandon! It's great to hear that Brenda was so helpful. We appreciate you stopping by, please let us know if we can be of service in the future!


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  • Great Service

    Good service from the sales team. Clean and modern facility.

    Dealer Response

    Thank you for your review, Jeff! We're delighted to hear that you had a good experience with us. We appreciate your business, we hope to see you...


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    Good service from the sales team. Clean and modern facility.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Jeff! We're delighted to hear that you had a good experience with us. We appreciate your business, we hope to see you again!


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  • Misleading gap coverage

    I will NOT do business with this dealership again . I bought a new 2015 versa from them and was told at the time of purchase that gap would cover ...

    Dealer Response

    Linda, your review is very concerning to me and if you will give me the chance I would like to help you get to the bottom of this matter. Will you...


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    I will NOT do business with this dealership again . I bought a new 2015 versa from them and was told at the time of purchase that gap would cover ANYTHING the insurance did not cover if my car was totaled in an accident . so I bought the gap coverage . my car was totaled about a year after I bought it . the gap coverage did NOT cover what the insurance did not cover so I am stuck paying off my car that was totaled . they sold me gap coverage under false pretenses . they straight up LIED to me and sold me the gap that was useless to me when I needed it . I give this dealership 0 stars . I recommend that no one do business with them .

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Linda, your review is very concerning to me and if you will give me the chance I would like to help you get to the bottom of this matter. Will you please reach out to me at your earliest convenience? I look forward to hearing from you. Best, Albert Alfred Social Media/ Reputation Manager aalfred@fivestaronline.net (229) 436-8806


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  • Excellent Customers Service!

    I just recently made contact with Mr.Keith Harney at Five Star Nissan in Albany Ga. He asked a lot of open ended questions to make me feel comfort...

    Dealer Response

    Lauren- Thank you for taking the time to leave us a 5-star review! We are so glad that Keith treated you well and was able to find you a great car...


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    I just recently made contact with Mr.Keith Harney at Five Star Nissan in Albany Ga. He asked a lot of open ended questions to make me feel comfortable with his suggestion of vehicles. I settled on a 2016 Nissan Altima trading a Honda Pilot. The experience was seamless and the representation was professional and far exceeded my expectations. This is the third vehicle purchased from Nissan and we are very pleased. Mr. Harney stayed in contact through the entire process walking tirelessly over the lot several time. I am very excited about the purchase and will refer friends and family to Keith Harney.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Lauren- Thank you for taking the time to leave us a 5-star review! We are so glad that Keith treated you well and was able to find you a great car. We hope to see you again soon!


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  • Great service!!

    Keith Harney, Raymod Abbott, Rob Michie are excellent people! Thank you all so much for you help!! In love with my new Car!

    Dealer Response

    Lauren- Thank you for taking the time to leave us a 5-star review! We are so happy that you love your new car. We hope to see you again soon!


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    Keith Harney, Raymod Abbott, Rob Michie are excellent people! Thank you all so much for you help!! In love with my new Car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Lauren- Thank you for taking the time to leave us a 5-star review! We are so happy that you love your new car. We hope to see you again soon!


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  • Amazing service.

    Keith M. Garnet was an amazing salesman, Eddy Cobbs had me in a car within 3 days. I recommend 5 star Nissan to everyone looking for a car

    Dealer Response

    We sincerely appreciate your recommendation, Kayla! We're glad to hear our team got you in a new car in a timely manner. If you need anything else...


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    Keith M. Garnet was an amazing salesman, Eddy Cobbs had me in a car within 3 days. I recommend 5 star Nissan to everyone looking for a car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate your recommendation, Kayla! We're glad to hear our team got you in a new car in a timely manner. If you need anything else in the future please don't hesitate to contact us, we'll be more than happy to help.


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