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Lady in the service department seemed like printing me out a work order was not her job. When I told her I also needed it emailed to me she again seemed... to think I was asking to much. The work orders they gave me did not have FORD written anywhere on the paperwork and the next Ford dealer ask me why!
I found the Facility and its Personnel to be very Professional. And the Staff were very Knowledgeable and Updated on both the Cars and Financing available.
I purchased a 2014 Explorer from Dick Scott Ford and I was very satisfied with the entire process. The sales staff was friendly and helpful. I didn't feel... pressured at all, everyone was eager to help me find just what I was looking for. Once we found the perfect vehicle for me, the finance staff was extremely knowledgeable and got me the best interest rates and rebates. After settling on which vehicle I wanted I was leaving the dealership in my new car in about 30 minutes. This was the first new vehicle I have ever bought and I was extremely satisfied with the entire process.I definitely recommend Dick Scott Ford to all of my family and friends.
Amazing dealership. Front to back,everyone there is helpful through the car buying process and service after the sale is phenomenal. Best technicians around... hands down.
I have bought several vehicles from Dick Scott Ford. My very first car I bought was from them, a Mercury Linx back in the 80s. I love the hometown feeling... & that they really care about you.
I have bought many SUV's at Dick Scott Ford. The staff is very helpful. I highly recommend Dick Scott Ford.
We're happy to hear that you've enjoyed working with our staff! It means so much to us to have earned your trust in our dealership. We appreciate your... loyal business and hope to continue to serve you for many years to come. Safe travels!
Been buying Fords and GMCs from this dealer for years. I appreciate the hometown friendliness and hassle-free sales folks. I live in the DFW area but when... it comes to dealing for a car or truck, you can't beat a deal at Dick Scott Ford....anywhere
Thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service,... and we're so happy to hear that your experience reflected this.
I purchased a 2015 Ford F150 King Ranch from Dick Scott Ford in Mexia. It was one of the best sales experiences that I have ever encountered. I highly... recommend this dealership!
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Bill David Sadler. If there is anything else we ...can do to assist you, please let us know! Take care, Bill!
found the truck on line and called dealer. Bill walked me thru the process online. Filled app online and was approved. When I got to the dealership Bill... had the truck ready for delivery. In and out of finance within 30 minutes. That was several weeks ago and my salesman Bill has called several times to follow up to make sure my truck was performing as expected. I will definitely buy from Bill again and I will send all my friends and family to him.
Bought a pre-owned 2013 Ford F150 FX2....good price (they had the wrong price on the internet), then added $790 to cover the original cost. I like the... truck, well equipped, but their make ready department did nada except change the oil. They weren't aware of issues with vehicle....needed new front brakes, a master key (to operate the on board computer systems), missing trailer wiring harness. Speaking with Eric (Sales Manager), I kept hearing they'd look into it and call me back....quite a few attempts with zero call backs. I've bought plenty of new and used autos and know what to expect....either these guys are really dumb or just not paying attention to the trades coming into the dealership. They're not bad people, just bad at following up on issues. I work with a lot of auto dealerships in my business, and this one is by far one of the weakest in terms of follow through, follow up and paying attention to detail.