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Reviews

Average Ratings

4.8
362 lifetime reviews. Includes reviews of Tom Wood Honda from DealerRater.com
  • Great experience

    Awesome service before and after the sale. Zach and team were able to find the exact vehicle my wife wanted at a great price. I could tell that ...

    Dealer Response

    Thanks so much for sharing, Jay! We're glad you enjoyed working with Zach, and we hope you and your wife both enjoy your new vehicle!


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    Awesome service before and after the sale. Zach and team were able to find the exact vehicle my wife wanted at a great price. I could tell that he really knows his stuff and takes pride in selling Hondas, patiently answering every question I asked even the most specific. When it came time to actually buy the car, the process was efficient and painless. Zach followed up after the sale a couple times to make sure everything was going OK.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for sharing, Jay! We're glad you enjoyed working with Zach, and we hope you and your wife both enjoy your new vehicle!


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  • Great place to do business!
    May 26, 2017

    Caitlin did a fantastic job getting me the best deal around and made me feel so comfortable! She did her job in a very professional manner and al...


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    Caitlin did a fantastic job getting me the best deal around and made me feel so comfortable! She did her job in a very professional manner and also blessed me through her kind and open heart :)

    Does recommend this dealer

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  • Repeat Customer Still Loving Tom Wood!
    May 18, 2017

    Zack has helped me with two new cars now and has been great throughout both processes! The first car was my first time ever leasing by myself (I w...


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    Zack has helped me with two new cars now and has been great throughout both processes! The first car was my first time ever leasing by myself (I was 23) and he made sure to answer any/all questions I had, and made me feel very comfortable with the process. The most recent lease was an upgrade to a newer model of the same Civic I had before, but he managed to get me the same exact deal I had before and kept my payment the same as well! I appreciate his excellent communication and the trust I feel I have in him. I will continue coming to Tom Wood as long as Zack is there!

    Does recommend this dealer

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  • Made Buying the First Car EASY
    May 18, 2017

    I bought my new car through Tom Wood. I was referred by a friend to the dealership and loved my experience. Even though I am two hours away, they ...


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    I bought my new car through Tom Wood. I was referred by a friend to the dealership and loved my experience. Even though I am two hours away, they were quick to work with accommodating and as friendly and transparent as can be.

    Does recommend this dealer

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  • Down to Earth
    May 17, 2017

    We talked to most reps before leading an Accord. We checked prices at four different Honda dealerships. Some customer service representatives were...


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    We talked to most reps before leading an Accord. We checked prices at four different Honda dealerships. Some customer service representatives were pushy, some were suave and slimy. Caitlin was the only one who seemed human, down-to-earth, and caring. We were very impressed by her honesty and organizational skills. We will go back to Catlin when we are ready to buy another car.

    Does recommend this dealer

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  • Maybe too easy:-)
    May 16, 2017

    We had been looking to get my wife into a new vehicle for a while and looking at all brands, we did a fair amount of research online and test drov...


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    We had been looking to get my wife into a new vehicle for a while and looking at all brands, we did a fair amount of research online and test drove several SUV's, we decided on the CRV because it has had a great track record in the segment and we really liked the re-design for 2017, so I sent feelers out there to dealer and Caitlin came back with a real competitive price and Tom Wood is right on my way to work so that is practical, stopped in dealership and talked with Caitlin, they didn't have the exact model/color in stock that we wanted but she was able to get one in that night!, made the deal the next day, couldn't have been easier

    Does recommend this dealer

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  • Perfect Trip
    May 8, 2017

    Went in for the Dream Garage event to see if there were any Accords that struck my chord. My family had gone in the week before to buy a car from ...


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    Went in for the Dream Garage event to see if there were any Accords that struck my chord. My family had gone in the week before to buy a car from Rob, so we decided to pay him a visit again. The whole experience was fantastic, to say the least. Everyone we encountered was genuinely nice, not pushy, and interested in us first. I test drove an Accord Sport, liked it a lot, and got to talking numbers. I decided on the showroom floor model that was available, and got a nice deal on it everything considered. Add that in with the free oil changes and car washes, I am beyond pleased with my car so far (have had it for a month now). Rob is a great guy and I was happy to buy a car from him and everybody else at Tom Wood.

    Does recommend this dealer

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  • Best Car Buying Experience Ever..!
    May 8, 2017

    I purchased a Honda HRV from Tom wood Honda for my family last weekend. I must tell, I had the best car buying experience ever. Cate and Zac were ...


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    I purchased a Honda HRV from Tom wood Honda for my family last weekend. I must tell, I had the best car buying experience ever. Cate and Zac were super nice and offered me the best price for the vehicle. I am generally, a very picky and price conscious customer. But, they won my business with great sales practices. On the other hand, EJ the finance manager was never pushy at all. Usually, I don???t even like to go into business manager's office for paperwork signing as most business managers are so pushy in selling their backend products. This dealership is a classic example of relationship selling. I highly recommend this dealership for anybody looks for the best Honda deal in town Thank you, Cham

    Does recommend this dealer

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  • Friendly group of folks, genuinely nice people
    May 2, 2017

    I think this is the best experience with a dealer we have had so far. The sales staff and service department were very nice and responsive to our ...


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    I think this is the best experience with a dealer we have had so far. The sales staff and service department were very nice and responsive to our questions and needs. We ended up with a very, very rare loose wire that must have come loose on our drive home right after our purchase. Fixed and rebooted bright and early Monday morning. I can tell that the people here (and management) know that treating people well is the key to success today. A car is a commodity. People are what make the difference. We have already recommended them for others' future needs who live and work in the area.

    Does recommend this dealer

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  • 2012 hyundai sonata
    May 1, 2017

    Travis was great I told him what I could afford and gave me exactly what I asked for definitely will be keeping his name in mind when thinking abo...


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    Travis was great I told him what I could afford and gave me exactly what I asked for definitely will be keeping his name in mind when thinking about getting another vehicle

    Does recommend this dealer

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