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Reviews

Average Ratings

4.7
390 lifetime reviews. Includes reviews of Casa Ford Lincoln from DealerRater.com
  • Excellent Salesman and Dealership

    I was extremely pleased with the level of service and attention to detail that Mario Ferreira displayed during my search for the perfect truck! Th...

    Dealer Response

    Thank you so much for your wonderful review. We're glad to hear you found the perfect truck! We are grateful for your business, thank you again fo...


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    I was extremely pleased with the level of service and attention to detail that Mario Ferreira displayed during my search for the perfect truck! This is the third vehicle I have purchased over the years at Casa and I have never been disappointed in the product or the service. I'm very happy with my F150 Lariat!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your wonderful review. We're glad to hear you found the perfect truck! We are grateful for your business, thank you again for coming in to see us!


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  • They didn't care/ dishonest
    February 18, 2017

    There was an issue in service that spiraled into another issue, they were completely dishonest, do not buy a car from any Casa dealership unsatisf...


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    There was an issue in service that spiraled into another issue, they were completely dishonest, do not buy a car from any Casa dealership unsatisfied

    Does not recommend this dealer

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  • Sales

    Very pleased with my salesman EFRAIN QUEZADA. Had a pleasant experience


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    Very pleased with my salesman EFRAIN QUEZADA. Had a pleasant experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Raul was great. Everything else was awful.

    Went in on a Thursday to get my car appraised with an appointment. When I got there the gentleman that was supposed to do the appraisal stepped ou...


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    Went in on a Thursday to get my car appraised with an appointment. When I got there the gentleman that was supposed to do the appraisal stepped out, so we waited to see if he would be back soon. In the meantime, Raul took me to look at some other vehicles, since the Charger I was interested in was "not ready yet". I left that day with no appraisal and didn't get to see the car I was scheduled to see after about an hour there. So I was told to go back Monday. I got a call Monday about 5 minutes before going in stating that the car was not ready yet so not to go in. Was told I would get a call when it was avaialble.....the week has come and gone and still no call. I would not mind really, but why make an appointment with someone when you don't have what they are interested in....also why say the car is getting appraised and have the gentleman doing appraisals not even there...All felt like a waste of time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome service
    October 10, 2016

    My salesperson was Lisa grafton and she was so awesome and took care of me throughout the whole process. I would definitely send friends directly ...


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    My salesperson was Lisa grafton and she was so awesome and took care of me throughout the whole process. I would definitely send friends directly to her. I'm so glad I meet her and that she got me into my new truck!

    Does recommend this dealer

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  • Monty

    Everyone did a great job from start to finish Jeff and Michael are the best-selling team is have ever got to work with on buying our new car . I a...


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    Everyone did a great job from start to finish Jeff and Michael are the best-selling team is have ever got to work with on buying our new car . I always been a Ford man but now I am casa ford man .¿¿¿thanks for everything you all did for us . Monty Allison

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleased to do business with a dealership w/ Christian values
    October 5, 2016

    So blessed to do business in sales, Lisa Grafton, and finance, Lucas Grendahl, both Christians, to purchase an MKZ at a price I could afford.


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    So blessed to do business in sales, Lisa Grafton, and finance, Lucas Grendahl, both Christians, to purchase an MKZ at a price I could afford.

    Does recommend this dealer

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  • Customers are family
    October 3, 2016

    Alex helped us out with the purchase of a new 2017 Explorer. We originally went in to see the Lincoln MKX and the Edge. Alex was very patient and ...


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    Alex helped us out with the purchase of a new 2017 Explorer. We originally went in to see the Lincoln MKX and the Edge. Alex was very patient and allowed me to explore many options. He also got me a no hassle deal once I had decided to go with the explorer. He was thorough and explained all details about the vehicle without pushing. I know I got a great deal at Casa!

    Does recommend this dealer

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  • Very Satisfied with the Customer Service
    September 30, 2016

    Thank You for all the work you have done for me. Yesterday you reminded me why I have always come back to Casa Ford, Great Service and sales agent...


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    Thank You for all the work you have done for me. Yesterday you reminded me why I have always come back to Casa Ford, Great Service and sales agents willing to go above and beyond to help the customer. The financing officer is genuinely looking out for my best interest. We could have closed the deal last night but instead he is waiting for the best offer.

    Does recommend this dealer

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  • Excellent Buying Experience
    September 29, 2016

    Once again Omar Herrera delivered exceptional service! From the moment we called him looking for the vehicle we wanted up until we decided to pur...


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    Once again Omar Herrera delivered exceptional service! From the moment we called him looking for the vehicle we wanted up until we decided to purchase.

    Does recommend this dealer

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