Ken Cox Ford, Inc.

(5.0) 65 reviews

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5.0
65 lifetime reviews.
this dealer
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  • Great service, very clean

    I was very pleased with the service, very professional, friendly, and quick. I dropped it off had my mother to pick me up , went to Walmart did some

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    shopping, next thing I knew they were calling telling me it was ready, .worked out great. ... Thanks. ......

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Rick. We always strive to provide personable and excellent customer service. Thank you again for the review!


  • Truck Shopping Made Easy

    I purchased a pre-owned, Ford F-150. The service was excellent. The staff was helpful and knowledgeable. I can't say enough about how easy the Sales M

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    anager was to work with. Even the paper work was a breeze.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thank you fo

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    r this feedback!


  • all around great service .

    I have had nothing but excellent service and and personal service .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your strong recommendation of the staff and Ken Cox Ford. Thanks for the feedback and strong recommendation!


  • Ford F150

    I purchased a 2014 Ford F150 last year. the people were very friendly and knowledgeable. the service dept is tops

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership! Thank you for taking the time to share your feedback with us.


  • car service

    Service was good. With an appointment waiting time is to long Time with appointments needs to get better.

    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are glad you chose our dealership, Lillie. Don't hesitate to call us if you ever need anything. Be safe on the road.


  • Excellent service.

    Service manager Tim Roundtree and staff did an excellent job of servicing my car and handled a ford recall while I was there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Staff was great

    Everyone was courteous and knowledgeable of the truck. Fast service and made the deal smooth.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!


  • Great Experience

    I thought all of the staff at Ken Cox Ford are very professional and extremely friendly. Very good people.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service

    I told the sales manager what I wanted he got my GT convertible mustang the next day we closed the deal the next, good price, good folks. This is the

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    second vehicle I've bought at Ken Cox Ford.

    Customer Service
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy you had a pleasant experience at our dealership. If you ever need any help, please give us a call!


  • Service

    Very helpful when I being my vehicle in for service

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Ken Cox Ford, Inc.
121 US-231 Troy, AL 36081
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